We are pleased to report that the December Blackboard Learn upgrade has been completed ahead of schedule with only a few outstanding issues that our vendor intends to fix before the start of the semester. See below for workarounds for these issues.
Workarounds for Known Issues
Broken Links to Publisher Content: Linking to some publishers’ content is handled differently in this version of Blackboard. We recommend testing links to items from the following sources and updating any that return a “file not found” error:
Pearson My Lab and Mastering
Direct links to Content Market Tools
Add/Modify Enrollments: This tool currently does not work. To add someone to a course or organization or modify someone’s role, send an email to email@example.com
with the subject “Blackboard Learn Add/Modify Enrollment request” and the following in the message body:
Your OHIO ID
The full Blackboard Learn course or organization name
The name, OHIO ID, and requested role of each person you wish to add or update.
Create a Test Course: This tool currently does not work. To request a test course, send an email to firstname.lastname@example.org
with the subject “Blackboard Learn test course request” and your preferred test course name in the body of the message.
We hope to have both tools fixed before the start of the semester. We apologize for the inconvenience.