Box
Incident
Report for Ohio University
Resolved
Reports from the vendor (Box) indicate that issues from earlier this week appear to be resolved. While Box is not yet declaring an "all clear," OIT is closing this incident as we haven't received continued reports from Ohio University Box users.
Should you experience difficulties with Box or Box Sync, please contact the IT Service Desk at 740-593-1222.
Should you experience difficulties with Box or Box Sync, please contact the IT Service Desk at 740-593-1222.
Monitoring
While Box.com advises that issues reported earlier this week are still being researched, we have not received further reports of difficulties from Ohio University Box users. Box.com's own status monitoring can be viewed at https://status.box.com/ .
If you are experiencing difficulties with Box, Box Sync, Box email notifications, etc., please notify the IT Service Desk at 740-593-1222.
If you are experiencing difficulties with Box, Box Sync, Box email notifications, etc., please notify the IT Service Desk at 740-593-1222.
Update
Box continues to report that some users may be experiencing an issue when attempting to login to Box.com. We will continue to monitor the issue and post updates as we learn more.
Identified
Box
Due to a network link issue on the East Coast, some customers in limited regions may see issues accessing Box.com. While Box Network Engineers remediated the initial issue, there continues to be some limited impact that is being actively investigated at this time.
Affected services:
Box cloud storage
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Due to a network link issue on the East Coast, some customers in limited regions may see issues accessing Box.com. While Box Network Engineers remediated the initial issue, there continues to be some limited impact that is being actively investigated at this time.
Affected services:
Box cloud storage
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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