SPSS, down for all users
Incident
Report for Ohio University
Resolved
AFFECTED SERVICES
University-licensed copies of SPSS
IMPACT
Down for all users
ADDITIONAL DETAILS
The university’s site license for SPSS expired today, August 1. We have asked the vendor to renew the license; however, the soonest that may happen will be tomorrow, August 2. Until that renewal gets processed, SPSS will not work.
We apologize for this disruption. In recent weeks, we have been actively negotiating with the vendor about a price increase. We have reached an agreement, but the vendor has declined to offer a good faith extension of the license while the renewal is processed. We will be examining our software licensing procedures for ways to prevent this sort of issue happening in the future.
University-licensed copies of SPSS
IMPACT
Down for all users
ADDITIONAL DETAILS
The university’s site license for SPSS expired today, August 1. We have asked the vendor to renew the license; however, the soonest that may happen will be tomorrow, August 2. Until that renewal gets processed, SPSS will not work.
We apologize for this disruption. In recent weeks, we have been actively negotiating with the vendor about a price increase. We have reached an agreement, but the vendor has declined to offer a good faith extension of the license while the renewal is processed. We will be examining our software licensing procedures for ways to prevent this sort of issue happening in the future.
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
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