Authentication problems with WiFi
Incident Report for Ohio University
Resolved
2:37: Service fully restored:

OHIO University and OHIO University Guest have been up and working properly since 11:30 am
eduroam for OHIO users came back at 1:35 pm and for non-OHIO users at 2:37 pm
Root cause still being investigated
12:45 pm - The OHIO Univeristy and OHIO University Guest wireless networks should be working properly. The "eduroam" wireless network remains offline.

12:02 pm - Login server issues continue to cause intermittent connection problems for @ohiou WiFi. Working with vendor to resolve.

10:55 am - Still troubleshooting. Vendor support now is involved. Users may continue to have intermittent problems connecting to the university's WiFi.

9:51 am: Still working on the problem. Users may continue to have intermittent problems connecting to the university's WiFi.

Technicians currently are troubleshooting an unplanned IT service outage.

AFFECTED SERVICES:

Login/authentication servers


IMPACT:

Users are intermittently unable to log in to the wireless network


ESTIMATED TIME TO RESTORE:

Unknown
Posted Nov 20, 2015 - 11:00 EST