Internet & Phones
Incident Report for Ohio University
Resolved
Internet & Phones

On September 30 between approximately 1:20pm and 2:00pm Cisco Finesse experienced an outage. University services using Finesse to manage their call center were unable to take calls during this outage.

Service was restored around 2pm.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Oct 01, 2019 - 10:06 EDT
This incident affected: Internet & Phones (Internet & phones on all campuses).
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Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk:  (740) 593-1222

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