Internet & Phones
On September 30 between approximately 1:20pm and 2:00pm Cisco Finesse experienced an outage. University services using Finesse to manage their call center were unable to take calls during this outage.
Service was restored around 2pm.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help
to report any lingering issues.
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or because you are part of the core user group for the service(s) listed above.