Web CMS Contact Forms
Incident
Report for Ohio University
Resolved
Web CMS
Service has been restored.
The issue was a result of licensing changes with Office 365 that temporarily prevented our Web Forms email address from sending mail. We were able to locate the error from Microsoft for the removal of the Web Forms email license, and had this corrected.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Service has been restored.
The issue was a result of licensing changes with Office 365 that temporarily prevented our Web Forms email address from sending mail. We were able to locate the error from Microsoft for the removal of the Web Forms email license, and had this corrected.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Investigating
Web CMS
Contact forms for Web CMS are currently not being emailed to the intended recipient(s). An error is generated on the administrative side. The vendor is currently investigating.
Affected services:
Web CMS Contact Forms
Contact forms for Web CMS are currently not being emailed to the intended recipient(s). An error is generated on the administrative side. The vendor is currently investigating.
Affected services:
Web CMS Contact Forms
This incident affected: Websites (Web CMS, OHIO Website (www.ohio.edu)).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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