Print Management (Pharos)
Incident Report for Ohio University
Print Management (Pharos): Service has been restored.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or to report any lingering issues.
Posted about 1 year ago. Jul 30, 2018 - 20:35 EDT
Print Management (Pharos): Technicians continue to investigate the issue. MyPrintCenter is now working, but does not pull in some user data. We are currently working with the vendor to resolve the problem. We will post additional updates as we learn more.
Posted about 1 year ago. Jul 30, 2018 - 11:38 EDT
Web based printing services (My Print Center is currently unavailable.  We are working on resolving the issue and will post updates when available.  Printing is still available through queue based printing and publicly available PCs in the library.

Affected services:
Pharos printer management software for departmental and public printers in various university locations

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Posted about 1 year ago. Jul 29, 2018 - 09:26 EDT
This incident affected: Computer & Device Support (Managed Printing for Departments).