Concur, degraded performance
Incident
Report for Ohio University
Resolved
AFFECTED SERVICES:
Concur
IMPACT
Degraded performance
ADDITIONAL DETAILS
Note from Concur technical team: Please be advised that we are seeing reports of performance issues with both Travel and Expense this morning in the form of connection issues, slow performance, and problems completing travel transactions. Please continue to log cases as you normally would and I will escalate them accordingly. Our development teams are actively working to resolve any issues that clients are facing.
3:10 pm follow up from Concur: Though Expense and Travel have regained login capabilities, many of you are still experiencing slow performance from the first P-1 we had this morning. As you are now able to access the Support portal, please continue to log performance cases as you normally would. My apologies for any inconvenience this causes you and your users; please know that our development teams continue to work tirelessly to investigate and ensure our systems go back to working as normal.
Concur
IMPACT
Degraded performance
ADDITIONAL DETAILS
Note from Concur technical team: Please be advised that we are seeing reports of performance issues with both Travel and Expense this morning in the form of connection issues, slow performance, and problems completing travel transactions. Please continue to log cases as you normally would and I will escalate them accordingly. Our development teams are actively working to resolve any issues that clients are facing.
3:10 pm follow up from Concur: Though Expense and Travel have regained login capabilities, many of you are still experiencing slow performance from the first P-1 we had this morning. As you are now able to access the Support portal, please continue to log performance cases as you normally would. My apologies for any inconvenience this causes you and your users; please know that our development teams continue to work tirelessly to investigate and ensure our systems go back to working as normal.
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
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