OHIO Systems Status

Service Under Maintenance

Accounts & Identity Management Operational
90 days ago
100.0 % uptime
Today
Accounts & Password Management Operational
90 days ago
100.0 % uptime
Today
OHIO ID Cards Operational
90 days ago
100.0 % uptime
Today
Multi-Factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
OHIO Login & Single Sign-On (SSO) Operational
90 days ago
100.0 % uptime
Today
Teaching & Learning Tools Operational
90 days ago
99.9 % uptime
Today
Canvas (LMS) Operational
90 days ago
99.61 % uptime
Today
Panopto Lecture Capture Operational
90 days ago
100.0 % uptime
Today
Top Hat Student Response System Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Course Materials Operational
90 days ago
100.0 % uptime
Today
Testing & Survey Tools Operational
90 days ago
100.0 % uptime
Today
Proctorio Online Proctoring Operational
90 days ago
100.0 % uptime
Today
REDCap Surveys Operational
90 days ago
100.0 % uptime
Today
Qualtrics Surveys Operational
90 days ago
100.0 % uptime
Today
Scantron Test Scoring Operational
90 days ago
100.0 % uptime
Today
Blue Student Evaluations of Teaching Operational
90 days ago
100.0 % uptime
Today
Classroom Technology & Attendance Operational
90 days ago
100.0 % uptime
Today
Attendance Tracking System Operational
90 days ago
100.0 % uptime
Today
OHIO University Learning Network (OULN) Operational
90 days ago
100.0 % uptime
Today
Classroom Technology Packages Operational
90 days ago
100.0 % uptime
Today
Wireless Display Projection Operational
90 days ago
100.0 % uptime
Today
Email & Calendar Operational
90 days ago
100.0 % uptime
Today
Catmail Email Operational
90 days ago
100.0 % uptime
Today
Catmail Calendar Operational
90 days ago
100.0 % uptime
Today
Email Mailing Lists Operational
90 days ago
100.0 % uptime
Today
Mass Email Service Operational
90 days ago
100.0 % uptime
Today
Microsoft Bookings Operational
90 days ago
100.0 % uptime
Today
Shared Mailboxes & Calendars Operational
90 days ago
100.0 % uptime
Today
Collaboration & Shared Groups Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Groups Operational
90 days ago
100.0 % uptime
Today
Chat & Online Meetings Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Skype for Business Operational
90 days ago
100.0 % uptime
Today
File Storage & Sharing Operational
90 days ago
100.0 % uptime
Today
Filelocker Secure File Sharing Operational
90 days ago
100.0 % uptime
Today
OneDrive Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Home & Shared Folders Operational
90 days ago
100.0 % uptime
Today
Other Microsoft 365 Apps & Services Operational
90 days ago
100.0 % uptime
Today
Microsoft Forms Operational
90 days ago
100.0 % uptime
Today
Microsoft Office Online Operational
90 days ago
100.0 % uptime
Today
Microsoft OneNote Operational
90 days ago
100.0 % uptime
Today
Microsoft Power Automate Operational
90 days ago
100.0 % uptime
Today
Microsoft Power BI Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
OHIO.edu Website Operational
90 days ago
100.0 % uptime
Today
Web Content Management System (CMS) Operational
90 days ago
100.0 % uptime
Today
Personal Website Hosting Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Squarespace Domain Registration Operational
90 days ago
100.0 % uptime
Today
Video & Streaming Services Operational
90 days ago
100.0 % uptime
Today
YouTube Live Streaming Operational
90 days ago
100.0 % uptime
Today
YouTube Video on Demand Operational
90 days ago
100.0 % uptime
Today
Adobe Connect Video Conferencing Operational
90 days ago
100.0 % uptime
Today
Network & Phone Services Under Maintenance
90 days ago
98.94 % uptime
Today
Campus Internet & Phones Operational
90 days ago
94.79 % uptime
Today
Regional Campus Internet & Phones Operational
90 days ago
98.85 % uptime
Today
Building-Specific Internet & Phones Operational
90 days ago
100.0 % uptime
Today
Virtual Private Network (VPN) Operational
90 days ago
100.0 % uptime
Today
VoIP Telephone Service Under Maintenance
90 days ago
100.0 % uptime
Today
Fax Service Operational
90 days ago
100.0 % uptime
Today
Research Tools Operational
90 days ago
100.0 % uptime
Today
Supercomputing (Ohio Supercomputer Center) Operational
90 days ago
100.0 % uptime
Today
Cayuse Research Administration Operational
90 days ago
100.0 % uptime
Today
Device Management & Printing Services Operational
90 days ago
99.99 % uptime
Today
Guest Printing Service Operational
90 days ago
99.97 % uptime
Today
Student Printing Service Operational
90 days ago
99.97 % uptime
Today
Departmental Printing Service Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Service Operational
90 days ago
100.0 % uptime
Today
Managed PCs Operational
90 days ago
100.0 % uptime
Today
Managed Macs Operational
90 days ago
100.0 % uptime
Today
Administrative Systems Operational
90 days ago
100.0 % uptime
Today
OnBase Document Imaging & Workflow Operational
90 days ago
100.0 % uptime
Today
Oracle Business Intelligence (OBI) Reporting Operational
90 days ago
100.0 % uptime
Today
Student Administration Systems Operational
90 days ago
100.0 % uptime
Today
Academic Applications Operational
90 days ago
100.0 % uptime
Today
My OHIO Success Network Operational
90 days ago
100.0 % uptime
Today
PeopleSoft Student Administration Operational
90 days ago
100.0 % uptime
Today
Financial & HR Systems Operational
90 days ago
100.0 % uptime
Today
Oracle Financial & HR Administration Operational
90 days ago
100.0 % uptime
Today
Business Systems Applications Operational
90 days ago
100.0 % uptime
Today
My Personal Information (MPI) Operational
90 days ago
100.0 % uptime
Today
WorkForce Time & Attendance Operational
90 days ago
100.0 % uptime
Today
BobcatBUY Procurement Operational
90 days ago
100.0 % uptime
Today
Concur Travel & Expense Operational
90 days ago
100.0 % uptime
Today
Additional IT Services Operational
90 days ago
98.65 % uptime
Today
Hosted Systems & Servers Operational
90 days ago
100.0 % uptime
Today
Go OHIO Mobile App Operational
90 days ago
100.0 % uptime
Today
CATVision Cable TV Operational
90 days ago
100.0 % uptime
Today
Technology Help Center Operational
90 days ago
100.0 % uptime
Today
TeamDynamix Service Desk (TDNext) Operational
90 days ago
100.0 % uptime
Today
IT Status Page Operational
90 days ago
100.0 % uptime
Today
Other IT Services Operational
90 days ago
88.67 % uptime
Today
GitHub Enterprise Server Update Operational
90 days ago
99.25 % uptime
Today
Vector Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Print Management (Pharos) Jul 16, 2026 18:00-19:00 EDT

Print Management (Pharos)
Thursday, June 16th
6:00 PM - 7:00 PM

This is a server migration maintenance for OHIO Printing Services. It should not have any impact on users.

Affected Services:
Pharos printer management software for departmental and public printers in various university locations

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 09, 2026 - 12:53 EDT

PeopleSoft, Oracle E-Business, OBI Reporting, and other applications Jul 18, 2026 00:15 - Jul 19, 2026 17:00 EDT

Enterprise Student Administration (PeopleSoft) and related services
Saturday July 18th - Sunday July 19th
Saturday, 12:15 AM - Sunday, 5:00 PM EST

This is our annual maintenance window to perform major system updates. PeopleSoft, My OHIO Student Center, some features of Oracle E-Business and OBI Reporting, and other services that depend on data contained in PeopleSoft will be unavailable for the entire weekend.

Once the maintenance is completed, you will need to clear your web browser's cache before logging into PeopleSoft or My OHIO Student Center. Please visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions on how to clear your specific browser cache.

Affected Services:

PeopleSoft Administrative Screens
My OHIO Student Center
Advisee lists
Class lists
Course Offerings
DARS
Faculty & Advising Center
Grade rosters
Textbook

Other applications that depend on PeopleSoft, including:
AAC Study Tips
Account Validation Tool
account.ohio.edu (OHIO account activations)
Administrative Senate Elections
Apply for Graduation
Attendance
Authorized Access
Bobcat Student Orientation (BSO)
Certified Electronic Diplomas
Change of Income
Continuing Student Scholarship Application
Course Offerings
Enrollment and Degree Verification Letters
Environmental Health & Safety Radioactive Isotope Tracking System
Financial Aid Online Services
Financial Approvers and Related Metadata (FARM)
Global Opportunities Application and Registration Portal
Go OHIO
Learning Communities
Mail Barcode Charge Form
Mass Element Entry
Network Remediation Portal
OBI Reporting (Reports and features that depend on student data)
Ohio Curriculum Enhancement and Approval Network (OCEAN)
Online Class Permission
Online Graduate Appointments
Oracle E-Business Suite - some admin functionality
Patton College of Education Clinical Experience Management System
Program to Aid Career Exploration (PACE)
Scholarship System
Self Remediation Portal
Student Rapid Hire
Textbook
Transcripts
WorkForce - some admin functionality

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 09, 2026 - 13:24 EDT

Turnitin Maintenance Jul 18, 2026 11:00-16:00 EDT

Turnitin will be performing system maintenance during which the Canvas Plagiarism Framework will be unavailable.
Posted on Jul 02, 2026 - 11:26 EDT

Internet & Phones on Regional and Remote Campus Sites Jul 19, 2026 02:00-06:00 EDT

Internet & Phones
Sunday, July 19th
2:00 AM - 6:00 AM

There may be one or two brief disruptions when each router reboots and should last less than two minutes each.

We will upgrade the routers at the regional campuses & remote sites. This includes
Airport
Chillicothe
Cleveland
Dublin
Eastern
Lancaster
Southern
West State (Innovations Center, Corrosion & Multiphase Lab, & Greenhouse)
Zanesville

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 09, 2026 - 15:21 EDT

Virtual Desktops (VDI) Jul 19, 2026 02:00-02:30 EDT

Virtual Desktops (VDI)
Sunday, July 19th
2:00 AM - 2:30 AM

Currently connected users will be disconnected when the maintenance runs, and disconnected sessions might be logged out when the maintenance is completed.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 09, 2026 - 13:34 EDT

IBM Security Identity Manager (ISIM) Jul 19, 2026 02:00-03:00 EDT

IBM Security Identity Manger (ISIM)
Sunday, July 19th
2:00 AM - 3:00 AM EST

Identity Management System is down for maintenance and will return shortly. Users will be unable to activate accounts or change passwords during maintenance.

Affected Services:
IBM Security Identity Manager

Posted on Jul 09, 2026 - 13:10 EDT

Student Response System Jul 19, 2026 03:00-08:00 EDT

Student Response System
Sunday July 19th
3:00 AM - 8:00 AM

Purpose:

Top Hat has scheduled maintenance on July 19, 2026, from 3am ET to 8am ET. This window was chosen to minimize impact on users.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
Affected Services:
Top Hat student response system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 02, 2026 - 11:56 EDT

Virtual Desktops (VDI) Jul 21, 2026 18:00-19:00 EDT

Virtual Desktops (VDI)
Tuesday July 21st
6:00 PM - 7:00 PM EST

Users who attempt to log into a fresh desktop session may encounter an error, waiting a few minutes and trying again should resolve the issue. Users with an active VDI session will not be affected

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 09, 2026 - 14:52 EDT

Canvas (Learning Management System) Jul 23, 2026 01:00-02:00 EDT

Canvas (Learning Management System)
Thursday July 23rd
1:00 AM - 2:00 AM EST

Canvas has notified us that they will be performing database maintenance on July 23, beginning at 1am EDT. The maintenance will take 30-60 minutes. Canvas will be unavailable for the duration of the maintenance.

Affected Services:
Canvas

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 09, 2026 - 13:50 EDT

Virtual Desktops (VDI) Jul 23, 2026 18:00-18:30 EDT

Virtual Desktops (VDI)
Thursday, July 23rd
6:00 PM - 6:30 PM EST

This is standard maintenance. There should be no disruption for customers.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Jul 09, 2026 - 13:59 EDT
Jul 12, 2026

No incidents reported today.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Completed - The scheduled maintenance has been completed.
Jul 9, 12:36 EDT
Scheduled - Tuesday, June 16th
9:00 AM - 3:00 PM

The customer impact will be minimal, during the outage the customer will be unable to generate new fuel cards or run reports, but the Fuel pump itself has an internal database to operate for short periods while unable to reach the database, so there will be no impact to the pump itself.

Jun 11, 09:24 EDT
Completed - The scheduled maintenance has been completed.
Jul 9, 12:36 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 26, 15:29 EDT
Jul 8, 2026
Resolved - This incident has been resolved.
Jul 8, 08:01 EDT
Investigating - Panopto Lecture Capture
Technicians are investigating issues with this service. Faculty and students will not currently see Panopto assignment grades reflected in the Canvas gradebook.

In the meantime, you can view student completion and quiz scores directly within Panopto.

Affected services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Jun 24, 11:42 EDT
Jul 7, 2026
Completed - The scheduled maintenance has been completed.
Jul 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:00 EDT
Scheduled - Wireless Internet
Tuesday, July 7th
10:00 PM - 11:00 PM EST

The eduroam WiFi network will undergo a routine security certificate renewal on Monday, June 23, 2025, at 10:00 PM. After this update, you may be prompted to accept a new certificate when reconnecting. If prompted, simply accept the certificate from securelogin.net.oit.ohio.edu.

WiFi access will remain available during the maintenance window, but all devices using eduroam may need to accept the new certificate when attempting to connect after the update.

Affected Services:
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Jul 2, 14:56 EDT
Jul 6, 2026
Resolved - The Proctorio pricing issue has been resolved. Instructors can move forward with using Proctorio.
Jul 6, 08:46 EDT
Update - Important Update: Proctorio Temporarily Unavailable
Proctorio has been temporarily disabled in Canvas due to a vendor issue with incorrect pricing display. The tool is currently showing $10 per exam and $20 per course, which does not reflect OHIO’s $3 per-student, per-exam offering.

The vendor is working on a fix. The vendor’s earliest estimated fix is Thursday, though resolution may take longer. This message will be updated when the issue is resolved.

Important Note: While the tool is disabled, please do not plan new Proctorio exams at this time until this issue is resolved in order to avoid student confusion. The quiz will produce an error message while we have Proctorio disabled. When the tool is restored, any Proctorio quizzes you’ve already set up should continue to work as expected based on OIT testing.

Alternative Option: For exams requiring additional security, instructors can use Respondus LockDown Browser.

For assistance, contact servicedesk@ohio.edu or schedule a consultation with an instructional technologist.

Jun 30, 15:43 EDT
Investigating - Proctorio

Proctorio, our new exam proctoring software, is currently displaying the wrong costs to students. The student cost should be $3 per exam, but the cost is currently listed as $10 per exam. The vendor is working to correct the issue. We recommend that instructors do not use Proctorio until the cost is displaying properly.

Instructors could use Respondus LockDown Browser instead. It is not as robust as Proctorio, but it would at least keep students from opening other apps on their computers while they take an exam.

Affected services:
Proctorio

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Jun 30, 09:39 EDT
Jul 5, 2026
Completed - The scheduled maintenance has been completed.
Jul 5, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 03:00 EDT
Scheduled - Student Response System
Sunday, July 5th
3:00 AM - 8:00 AM EST

Purpose:

Top Hat has scheduled maintenance on July 5, 2026, from 3am ET to 8am ET. This window was chosen to minimize impact on users.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

Affected Services:
Top Hat student response system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Jun 25, 13:38 EDT
Completed - The scheduled maintenance has been completed.
Jul 5, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 02:00 EDT
Scheduled - IBM Security Identity Manger (ISIM)
Sunday July 5th
2:00 AM - 4:00 AM EST

Identity Management System is down for maintenance and will return shortly. Users will be unable to activate accounts or change passwords during maintenance.

Affected Services:
IBM Security Identity Manager

Jun 25, 13:36 EDT
Jul 4, 2026

No incidents reported.

Jul 3, 2026
Completed - The scheduled maintenance has been completed.
Jul 3, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:00 EDT
Scheduled - We will be performing firewall maintenance.

There should be minimal end-user impact during this time.

Jul 2, 12:50 EDT
Jul 2, 2026
Resolved - This incident has been resolved.
Jul 2, 10:39 EDT
Investigating - Internet & phones
Technicians are investigating issues with the Teams Soft Phone with the vendor. Individuals with a Microsoft Teams softphone cannot receive calls at this time.

We will post updates at least every 3 hours.

Affected services:
Teams Soft Phones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Jul 2, 09:25 EDT
Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:00 EDT
Scheduled - Canvas (Learning Management System)
Thursday, July 2nd
3:00 AM - 7:00 AM EST

Canvas has notified us that they will be performing maintenance on their Roll Call Attendance tool from 3:00am to 7:00am on July 2. During this maintenance window, this tool will be unavailable. No other Canvas functionality will be impacted.

Affected Services:
Canvas

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Jun 25, 13:31 EDT
Jul 1, 2026

No incidents reported.

Jun 30, 2026
Completed - The scheduled maintenance has been completed.
Jun 30, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 18:00 EDT
Scheduled - Virtual Desktops (VDI)
Tuesday, June 30th
6:00 PM - 7:00 PM EST

During the change window, users who attempt to launch a desktop session in mydesktop.ohio.edu may encounter an error message. Waiting a few minutes and trying again should resolve the issue. Users who are actively connected to a desktop session should not be impacted during this RFC

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Jun 17, 12:45 EDT
Completed - The scheduled maintenance has been completed.
Jun 30, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:00 EDT
Scheduled - GitHub Enterprise Server will be down for maintenance.
Jun 30, 11:55 EDT
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.