OHIO Systems Status

Identified - College Scheduler within Student Center

From Student Center if you attempt to use the "Schedule Planner" link, you will get a message Integration Gateway - External System Contact Error". The third Party vendor is reporting their servers are down. This service will be unavailable until the vendor corrects their server problems. We will update outages as more information is available.


Affected services:
College Scheduler "Schedule Planner"

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 23, 2025 - 19:46 EDT
Accounts & Identity Management ? Operational
90 days ago
100.0 % uptime
Today
Accounts & Password Management ? Operational
90 days ago
100.0 % uptime
Today
OHIO ID Cards ? Operational
90 days ago
100.0 % uptime
Today
Multi-Factor Authentication (MFA) ? Operational
90 days ago
100.0 % uptime
Today
OHIO Login & Single Sign-On (SSO) ? Operational
90 days ago
100.0 % uptime
Today
Teaching & Learning Tools ? Operational
90 days ago
99.87 % uptime
Today
Blackboard Learn (LMS) ? Operational
90 days ago
100.0 % uptime
Today
Canvas (LMS) ? Operational
90 days ago
99.7 % uptime
Today
Panopto Lecture Capture ? Operational
90 days ago
99.98 % uptime
Today
Top Hat Student Response System ? Operational
90 days ago
99.57 % uptime
Today
VoiceThread ? Operational
90 days ago
100.0 % uptime
Today
VitalSource Digital Course Materials ? Operational
90 days ago
100.0 % uptime
Today
Testing & Survey Tools ? Operational
90 days ago
99.83 % uptime
Today
Proctortrack Online Proctoring ? Operational
90 days ago
100.0 % uptime
Today
REDCap Surveys ? Operational
90 days ago
100.0 % uptime
Today
Qualtrics Surveys ? Operational
90 days ago
98.98 % uptime
Today
Scantron Test Scoring ? Operational
90 days ago
100.0 % uptime
Today
Everfi Online Training ? Operational
90 days ago
100.0 % uptime
Today
Blue Student Evaluations of Teaching Operational
90 days ago
100.0 % uptime
Today
Classroom Technology & Attendance ? Operational
90 days ago
100.0 % uptime
Today
Attendance Tracking System ? Operational
90 days ago
100.0 % uptime
Today
OHIO University Learning Network (OULN) ? Operational
90 days ago
100.0 % uptime
Today
Classroom Technology Packages ? Operational
90 days ago
100.0 % uptime
Today
Wireless Display Projection ? Operational
90 days ago
100.0 % uptime
Today
Email & Calendar ? Operational
90 days ago
100.0 % uptime
Today
Catmail Email ? Operational
90 days ago
100.0 % uptime
Today
Catmail Calendar ? Operational
90 days ago
100.0 % uptime
Today
Email Mailing Lists ? Operational
90 days ago
100.0 % uptime
Today
Mass Email Service ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Bookings ? Operational
90 days ago
100.0 % uptime
Today
Shared Mailboxes & Calendars ? Operational
90 days ago
100.0 % uptime
Today
Collaboration & Shared Groups ? Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Groups ? Operational
90 days ago
100.0 % uptime
Today
Chat & Online Meetings ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Skype for Business ? Operational
90 days ago
100.0 % uptime
Today
File Storage & Sharing ? Operational
90 days ago
100.0 % uptime
Today
Filelocker Secure File Sharing ? Operational
90 days ago
100.0 % uptime
Today
OneDrive Cloud Storage ? Operational
90 days ago
100.0 % uptime
Today
Home & Shared Folders ? Operational
90 days ago
100.0 % uptime
Today
Other Microsoft 365 Apps & Services ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Forms ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Office Online ? Operational
90 days ago
100.0 % uptime
Today
Microsoft OneNote ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Power Automate ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Power BI ? Operational
90 days ago
100.0 % uptime
Today
Websites ? Operational
90 days ago
100.0 % uptime
Today
OHIO.edu Website ? Operational
90 days ago
100.0 % uptime
Today
Web Content Management System (CMS) ? Operational
90 days ago
100.0 % uptime
Today
Personal Website Hosting ? Operational
90 days ago
100.0 % uptime
Today
Google Analytics ? Operational
90 days ago
100.0 % uptime
Today
Squarespace Domain Registration ? Operational
90 days ago
100.0 % uptime
Today
Video & Streaming Services ? Operational
90 days ago
100.0 % uptime
Today
YouTube Live Streaming ? Operational
90 days ago
100.0 % uptime
Today
YouTube Video on Demand ? Operational
90 days ago
100.0 % uptime
Today
Adobe Connect Video Conferencing ? Operational
90 days ago
100.0 % uptime
Today
Network & Phone Services ? Operational
90 days ago
97.96 % uptime
Today
Campus Internet & Phones ? Operational
90 days ago
99.92 % uptime
Today
Regional Campus Internet & Phones ? Operational
90 days ago
94.61 % uptime
Today
Building-Specific Internet & Phones ? Operational
90 days ago
93.25 % uptime
Today
Virtual Private Network (VPN) ? Operational
90 days ago
100.0 % uptime
Today
VoIP Telephone Service ? Operational
90 days ago
100.0 % uptime
Today
Fax Service ? Operational
90 days ago
100.0 % uptime
Today
Research Tools ? Operational
90 days ago
100.0 % uptime
Today
Supercomputing (Ohio Supercomputer Center) ? Operational
90 days ago
100.0 % uptime
Today
LEO Grant Management ? Operational
90 days ago
100.0 % uptime
Today
Device Management & Printing Services ? Operational
90 days ago
100.0 % uptime
Today
Guest Printing Service ? Operational
90 days ago
100.0 % uptime
Today
Student Printing Service ? Operational
90 days ago
100.0 % uptime
Today
Departmental Printing Service ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Service ? Operational
90 days ago
100.0 % uptime
Today
Managed PCs ? Operational
90 days ago
100.0 % uptime
Today
Managed Macs ? Operational
90 days ago
100.0 % uptime
Today
Administrative Systems ? Operational
90 days ago
99.89 % uptime
Today
OnBase Document Imaging & Workflow ? Operational
90 days ago
100.0 % uptime
Today
Oracle Business Intelligence (OBI) Reporting ? Operational
90 days ago
99.78 % uptime
Today
Student Administration Systems ? Degraded Performance
90 days ago
100.0 % uptime
Today
Academic Applications ? Operational
90 days ago
100.0 % uptime
Today
My OHIO Success Network ? Operational
90 days ago
100.0 % uptime
Today
PeopleSoft Student Administration ? Degraded Performance
90 days ago
100.0 % uptime
Today
Financial & HR Systems ? Operational
90 days ago
99.76 % uptime
Today
Oracle Financial & HR Administration ? Operational
90 days ago
100.0 % uptime
Today
Business Systems Applications ? Operational
90 days ago
100.0 % uptime
Today
My Personal Information (MPI) ? Operational
90 days ago
99.94 % uptime
Today
WorkForce Time & Attendance ? Operational
90 days ago
99.97 % uptime
Today
BobcatBUY Procurement ? Operational
90 days ago
98.69 % uptime
Today
Concur Travel & Expense ? Operational
90 days ago
100.0 % uptime
Today
Additional IT Services ? Operational
90 days ago
99.8 % uptime
Today
Hosted Systems & Servers ? Operational
90 days ago
100.0 % uptime
Today
Go OHIO Mobile App ? Operational
90 days ago
100.0 % uptime
Today
CATVision Cable TV ? Operational
90 days ago
100.0 % uptime
Today
Technology Help Center ? Operational
90 days ago
100.0 % uptime
Today
TeamDynamix Service Desk (TDNext) ? Operational
90 days ago
100.0 % uptime
Today
IT Status Page ? Operational
90 days ago
100.0 % uptime
Today
Other IT Services ? Operational
90 days ago
98.6 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Turnitin Maintenance Oct 25, 2025 11:00-12:00 EDT

Turnitin Maintenance
October 25th 11:00 AM - 5:00 PM EST

Turnitin will take a 6-hour maintenance on October, 25 11:00 - 17:00 EDT, with the following services potentially experiencing intermittent availability during these times:

Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Draft Coach
Authorship
Turnitin and TurnitinUK (including all Integrations)
Turnitin Clarity
Paper to Digital
Gradescope (Code Similarity Reports, integration with LTI 1.3 and exporting submissions only)
Roster Sync
Feedback Studio for iOS
iThenticate 2.0
iThenticate
iThenticate (via API)
Canvas Plagiarism Framework
Integrations through LTI 1.3

We regret any inconvenience this may cause.

Affected Services:
TurnItIn

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Oct 23, 2025 - 11:25 EDT

Student Response System Nov 2, 2025 05:00-08:00 EST

Student Response System
November 2nd 5:00 AM - 8:00 AM EST
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

Purpose:

Top Hat has scheduled maintenance on November 2, 2025, from 5am ET to 8am ET. This window was chosen to minimize impact on users.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

Affected Services:
Top Hat student response system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted on Oct 23, 2025 - 11:47 EDT
Oct 24, 2025

No incidents reported today.

Oct 23, 2025

Unresolved incident: College Scheduler within Student Center.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - BobcatBUY (Procurement: Requisitioning, Purchasing System)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

Oct 21, 17:04 EDT
Identified - BobcatBUY (Procurement: Requisitioning, Purchasing System)
This issue is part of the Amazon Web Services outages that are being experienced globally.

Oct 20, 14:09 EDT
Investigating - BobcatBUY (Procurement: Requisitioning, Purchasing System)
JAGGAER, the vendor that provides BobcatBUY, is investigating issues with this service. Users will notice the "Our systems are undergoing scheduled maintenance." message when trying to log in. BobcatBUY support is working to identify and resolve this issue as quickly as possible.

We will post updates at least every 24 hours.

Affected services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 13:50 EDT
Resolved - Student Response System (Top Hat)

Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

Oct 21, 17:02 EDT
Monitoring - Top Hat is monitoring, but has yet to give all clear
Oct 21, 08:21 EDT
Identified - Student Response System (Top Hat)
Top Hat continues to monitor Amazon Web Services and their steps towards resolution.

Top Hat strongly recommends avoiding the use of any critical functions, such as tests, exams, or gradebook activities until the issue is fully resolved. If instructors have assessments scheduled during this time, they suggest rescheduling or postponing them to ensure no data loss or grading inconsistencies occur.

Oct 20, 13:43 EDT
Investigating - Student Response System (Top Hat)
Users may have inconsistent access to various Top Hat features, including, but not limited to, saving questions, presenting questions and uploading slides. At this time, gradebooks will not appear updated, but we can confirm that answer submissions are being captured.

Affected services:
Top Hat student response system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 10:35 EDT
Resolved - This incident has been resolved.
Oct 21, 08:17 EDT
Investigating - Blackboard Learn (Learning Management System)
Technicians are investigating issues with Blackboard.

Affected Services
Blackboard Learn (Learning Management System)
This also may affect other services that are accessed from within Blackboard Learn.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 10:43 EDT
Resolved - This incident has been resolved.
Oct 21, 08:12 EDT
Investigating - Jira Cloud
Technicians are investigating issues with this service. Users are experiencing intermittent connectivity.

Affected services:
Jira Cloud

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 09:54 EDT
Resolved - This incident has been resolved.
Oct 21, 08:11 EDT
Investigating - Adobe Creative Cloud
Users may not be able to access Adobe Creative Cloud or use other Adobe software. Technicians are investigating issues with this service.

Affected services:
Adobe Creative Cloud

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 14:54 EDT
Resolved - This incident has been resolved.
Oct 21, 08:09 EDT
Update - Survey Tools (Qualtrics)
Qualtrics continues to investigate.

Oct 20, 13:41 EDT
Investigating - Survey Tools (Qualtrics)
Technicians are investigating issues with this service. This incident affects: Surveys (Survey Taking, Survey Editing), Distributions (Email, SMS (Text)), XM Directory & Contacts (XM Directory Automations, XM Directory Imports, Directory Contacts), Support (Live Support), Discover Studio (US Endpoint: https://studio.us1.qualtrics.io/dashboard/), and Logins, Data Processing, Projects, Administration, Dashboards, Reports, Workflows, Ticketing, API / Developer Platform, Stats iQ & Text iQ. Users may not be able to log in to edit or complete surveys.

Affected services:
Online surveys via qualtrics.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 10:10 EDT
Resolved - This incident has been resolved.
Oct 21, 08:07 EDT
Investigating - Canvas (Learning Management System)

Technicians are investigating issues with Canvas.

We will post updates at least every 2 hours.

Affected Services [update based off outage page]
Canvas (Learning Management System)
This also may affect other services that are accessed from within Canvas

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 10:46 EDT
Resolved - This incident has been resolved.
Oct 21, 08:05 EDT
Investigating - Panopto Lecture Capture
The Panopto North America Cloud is experiencing an increased error rate in processing. Content processing or other long-running operations may take longer than expected to process for faculty and students.

Affected services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 20, 09:33 EDT
Oct 20, 2025
Completed - The scheduled maintenance has been completed.
Oct 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 14:22 EDT
Scheduled - F5 Datacenter Load Balancer & Proxy
October 20th 2025 8:00 PM - 10:00 PM

The BigIP F5 Datacenter Load Balancer & Proxy will be undergoing maintenance and upgrades. No user impact is expected. If users encounter issues reaching Ohio University services host on campus, please wait a few moments and try again.

Affected Services:
This may briefly affect a number of services across campus.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 16, 14:22 EDT
Resolved - This incident has been resolved.
Oct 20, 09:35 EDT
Monitoring - OBI Reporting
The issue was narrowed down to only impacting the parent-level Object Code prompt (OBJ Parent #/Desc prompt) on the Finance GL Funds Available and GL Transaction Export dashboards. The data is now refreshed. The issue started on 9/18/25 so any reports generated on or after this date and using this filter should be rerun.

Oct 17, 15:10 EDT
Investigating - OBI Reporting
We have identified a problem with the parent level prompts on the finance dashboards, which are yielding in accurate results. Data will be updated soon. Reports using these filters should be rerun after the data is refreshed.

Affected services:
OBI Reporting (obi.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 17, 13:41 EDT
Oct 19, 2025
Completed - The scheduled maintenance has been completed.
Oct 19, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 02:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 14:15 EDT
Scheduled - Identity Management System
Sunday, October 19th, 2:00 AM - 4:00 AM

Due to patching in the IBM Websphere Application Server, the Identity Management System is down for maintenance and will return shortly. Users will be unable to activate accounts or change passwords during maintenance

Affected Services:
Identity Management System

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 15, 14:02 EDT
Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 EDT
Scheduled - GitHub Enterprise Server
Tuesday, October 14, 2025 - 5:00 PM - 7:00 PM

GitHub Enterprise Server will be down for maintenance to upgrade version.

Affected Services:
GitHub

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 14, 17:00 EDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 07:00 EDT
Scheduled - Finance & HR (Oracle e-Business Suite)
October 11, 2025 7:00am EST - 8:00am EST

Service will be unavailable for this entire window.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OHIO Bobcat Insights (OBI/Reporting)
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 10, 19:23 EDT
Oct 10, 2025
Resolved - This incident has been resolved.
Oct 10, 16:56 EDT
Monitoring - Service has been restored and Panopto is continuing to monitor the system.
Oct 10, 16:02 EDT
Investigating - Panopto Lecture Capture
Users will be unable to access their Panopto site, edit or manage videos, and content shared outside of their site may be unavailable. Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations

Affected services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 10, 15:31 EDT
Resolved - This incident has been resolved.
Oct 10, 15:30 EDT
Update - Vendor update:

Work is still underway to process the queue of grades (inclusive of classic questions and attendance grades) that were impacted. We are already 50% complete and expect queued grades to be fully processed by close of business today. New Builder Questions (or Advanced Questions) have already been appropriately processed.

Oct 3, 14:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 08:25 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 16:28 EDT
Investigating - Top Hat Gradebook Failing to Update Grades
Technicians are investigating issues with this service.

Affected services:
Top Hat student response system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Oct 2, 16:28 EDT