Reboot for eBiz, BobcatBUY, Concur, etc.
Incident Report for Ohio University
Resolved
Work completed. Original slowness appears to have been related to specific user queries that were running overly long. System now has a process to detect and deal with such queries.

Monday, Dec 14, 2015, 9:10 pm

20 minute outage to perform a full reboot of Oracle e-Business and related apps to address earlier reports of slowness

AFFECTED SERVICES:
Oracle E-Business Suite:
Oracle HRMS
Oracle FMS
Employee Management System
OUFMS Reporting
My Personal Information
BobcatBUY
Online Graduate Appointments
OU Business Online
OU Funds Available
OU PO Summary View
Concur
Student Rapid Hire

IMPACT:
20 minute outage for all listed services
Posted Dec 14, 2015 - 11:00 EST
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