All Systems Operational
Academic Tools (Blackboard Learn, etc.) ? Operational
LMS (Blackboard Learn)   ? Operational
Survey tools (Qualtrics)   ? Operational
Polling (Top Hat)   ? Operational
Lecture Capture (Panopto)   ? Operational
Course & Instructor Evaluations (Class Climate)   ? Operational
Collaboration Tools (Catmail, file sync & share, etc.) ? Operational
Catmail email & calendar   ? Operational
Network Storage (home.ohio.edu & shared.ohio.edu)   ? Operational
OneDrive   ? Operational
Box   ? Operational
Web Conferencing (Adobe Connect)   ? Operational
Streaming Video   ? Operational
Financial & HR Administration (e-Biz, etc.) ? Operational
Financial & HR Administration (Oracle e-Business & related apps)   ? Operational
Business Systems Webapps   ? Operational
Time & Attendance (WorkForce)   ? Operational
My Personal Information   ? Operational
Logins, Passwords & Accounts ? Operational
OHIO IDs & Passwords   ? Operational
Authentication & Logins   ? Operational
Multi-Factor Authentication   ? Operational
Internet & Phones ? Operational
Internet & phones on all campuses   ? Operational
Regional campus Internet & phones   ? Operational
Internet & phones in specific buildings   ? Operational
VPN   ? Operational
University telephones   ? Operational
CATVision   ? Operational
Student Administration (PeopleSoft, etc.) ? Operational
Student Administration (PeopleSoft)   ? Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.)   ? Operational
Web (www.ohio.edu, My OHIO, etc.) ? Operational
Websites (www.ohio.edu)   ? Operational
My OHIO   ? Operational
CMS (CommonSpot)   ? Operational
Web CMS   ? Operational
Other ? Operational
OBI Reporting   ? Operational
Virtual Desktops (VDI)   ? Operational
Print Management (Pharos)   ? Operational
Other   ? Operational
Hosted systems   ? Operational
IT Status Page   ? Operational
OnBase (Enterprise Document Management)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 25, 2018

No incidents reported today.

Apr 24, 2018
Completed - The scheduled maintenance has been completed.
Apr 24, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:01 EDT
Scheduled - Network storage on home.ohio.edu and shared.ohio.edu
April 24, 2018 6:00 PM - 9:00 PM

Purpose of the maintenance is to perform an upgrade to network storage. During the maintenance window users may experience a momentary timeout of the service if saving data at the time of a reboot. If this happens, please retry and you should be connected again.

Affected Services:
Personal and shared storage on home.ohio.edu and shared.ohio.edu
Departmental mapped drives

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 23, 19:54 EDT
Resolved - WiFi in Schoonover: Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 24, 10:43 EDT
Investigating - Internet in specific buildings: Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Schoonover
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 24, 10:15 EDT
Completed - The scheduled maintenance has been completed.
Apr 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:00 EDT
Scheduled - Internet & Phones in Specific Buildings
April 24, 2018 4:00 AM - 6:00 AM

Purpose of the maintenance is to perform upgrades to the network within specific buildings. Please see the list of affected buildings below. During the maintenance window users in these buildings will experience a 5 minute outage of Internet and phone service.

Affected Services:
Computer Services Center, Copeland Hall, Gordy Hall, Haning Hall, Lasher Hall, Nelson, Ping Recreation Center, Scott Quad, Walter International Education Center, Zoological Animal Building
- Wired Internet
- WiFi
- University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 23, 18:48 EDT
Apr 23, 2018

No incidents reported.

Apr 22, 2018
Resolved - Virtual Desktops (VDI): Service has been restored.
Apr 22, 08:20 EDT
Identified - Engineering Desktop is currently experiencing reduced functionality.
Technicians are investigating the issue
Apr 22, 08:14 EDT
Investigating - Engineering Desktop is currently experiencing reduced functionality.
Technicians are investigating the issue.
Apr 22, 07:26 EDT
Completed - The scheduled maintenance has been completed.
Apr 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:00 EDT
Scheduled - Finance & HR (Oracle e-Business)
April 22, 2018 5:00 AM - 7:00 AM

Service will be unavailable for this entire window.

This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

Affected Services:
Oracle E-Business Suite
Oracle HRMS
Oracle FMS
My Personal Information
BobcatBUY
Online Graduate Appointments
OU PO Summary View

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/help/clear-cache.cfm for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 19, 14:22 EDT
Completed - The scheduled maintenance has been completed.
Apr 22, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:00 EDT
Scheduled - VPN (Secure off-campus access to university network)
April 22, 2018 6:00 AM - 6:30 AM

Purpose is to perform maintenance on the VPN. During the maintenance window users will be unable to connect to the campus VPN.

Affected Services:
Virtual Private Network (VPN)
Secure off-campus access to university network

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 19, 14:35 EDT
Apr 21, 2018
Completed - The scheduled maintenance has been completed.
Apr 21, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 02:00 EDT
Scheduled - On Saturday, April 21, 2018, between the hours of 2:00 AM and 6:00 AM local datacenter time, Blackboard will be proactively deploying property file updates to mitigate the security vulnerability described in Article #48636 and enhance html filtering to all Managed Hosting clients. This maintenance activity will include a rolling restart of the application servers; therefore, we do not expect any operational impacts for this activity. However, we are notifying you in the event you experience any intermittent connectivity for few minutes during this maintenance window.

For further details please review Behind the blackboard Article No.: 000048534, Security Advisory - Configure Additional XSS Mitigating Controls (https://blackboard.secure.force.com/apex/btbb_articleview?homepage=true&id=kAA39000000PB2nGAG).

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or 1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through https://behind.blackboard.com.

Sincerely,

Blackboard MH Change Management
Apr 20, 18:17 EDT
Apr 20, 2018

No incidents reported.

Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:00 EDT
Scheduled - Network storage on home.ohio.edu and shared.ohio.edu
April 19, 2018 6:00 PM - 8:00 PM

Purpose of the maintenance is to perform an upgrade to network storage. During the maintenance window users may experience a momentary timeout of the service if saving data at the time of a reboot. If this happens, please retry and you should be connected again.

Affected Services:
Personal and shared storage on home.ohio.edu and shared.ohio.edu
Departmental mapped drives

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 17, 08:35 EDT
Apr 18, 2018
Resolved - OBI Reporting: Service has been restored. Reports ran today may have been incorrect.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 18, 13:34 EDT
Identified - OBI Reporting: Technicians are investigating issues with this service. Reports ran today may be incorrect. We will provide updates as they become available.

Affected services:
OBI Reporting (obiprd.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 18, 13:30 EDT
Resolved - Internet & phones in specific buildings: Service has been restored.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 18, 08:49 EDT
Investigating - Technicians are investigating network-related issues with some building environmental controls and classroom remote control touch panels. We have received reports of issues on the Ridges as well as from some remote OUHCOM sites. Our vendor is helping troubleshoot.

Internet and telephone service is not affected.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 17, 12:46 EDT
Completed - The scheduled maintenance has been completed.
Apr 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:00 EDT
Scheduled - Virtual Desktops (VDI) - Horizon View
April 18, 2018 2:00 AM - 3:00 AM

Purpose of the maintenance is to perform an upgrade to the Horizon View application. During the maintenance window connected users can expect to briefly loose connection.

Affected Services:
Virtual Desktops (VDI) - Horizon View

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 12, 14:42 EDT
Apr 17, 2018
Resolved - Print Management (Pharos): Service has been restored.
Technicians have restarted services for Pharos and the issue is now resolved.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 17, 12:28 EDT
Investigating - Print Management (Pharos): Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Pharos printer management software for departmental and public printers in various university locations

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 17, 11:33 EDT
Resolved - Wifi in Carr Hall: After rebooting the switches in Carr, the issue seems to be resolved.

Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 17, 11:35 EDT
Identified - Wifi in Carr Hall: Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 17, 08:14 EDT
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 04:00 EDT
Scheduled - Internet & Phones in Specific Buildings
April 17, 2018 4:00 AM - 6:00 AM

Purpose of the maintenance is to perform upgrades to the network within specific buildings. Please see the list of affected buildings below. During the maintenance window users in these buildings will experience a 5 minute outage of Internet and phone service.

Affected Services:
Bromley Hall, Carr Hall, Central Classroom, Ewing House, Human Resources and Training Center, Life Sciences Building, Lindley Hall, Living and Learning Center, Sowle Hall, and Tanaka Hall
- Wired Internet
- WiFi
- University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 12, 14:32 EDT
Apr 16, 2018

No incidents reported.

Apr 15, 2018
Resolved - OHIO IDs & Passwords (MyID): Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 15, 12:22 EDT
Investigating - OHIO IDs & Passwords (MyID): Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
OHIO ID activations
OHIO password changes & resets
account.ohio.edu (MyID)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 15, 11:35 EDT
Resolved - My Personal Information (myhr.ohio.edu) and Workforce: Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 15, 10:39 EDT
Investigating - My Personal Information (myhr.ohio.edu)
Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
My Personal Information
myhr.ohio.edu
Workforce
workforce.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 15, 10:35 EDT
Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved - Finance & HR (Oracle e-Business): Service has been restored for Bobcat Buy. Please inform us or the Finance Customer Care Team if you begin to experience performance issues again.


Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 13, 16:03 EDT
Investigating - Finance & HR (e-Biz): Technicians are investigating issues with this service. We will provide updates as they become available.
From the Developer:
"We are experiencing System Performance issues again this morning. All available resources are working to take corrective action. We will communicate further details as pertinent information is available.
We sincerely apologize for this issue and thank you for your continued patience while we work to restore services to normal operating levels."

Affected Services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 12, 11:38 EDT
Apr 12, 2018
Resolved - Internet & phones in specific buildings: Service has been restored.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 12, 15:12 EDT
Update - Internet & phones in specific buildings: Technicians continue to investigate the issue. We will post additional updates as we learn more.
Apr 12, 09:35 EDT
Investigating - Internet & phones in specific buildings: Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Bentley Annex - 3rd Floor
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 12, 09:33 EDT
Resolved - Finance & HR (Oracle e-Business): Service has been restored.

From the Developer:
The software release implemented last night was successful. However, we continue to closely monitor system health and performance and we will communicate further details as we progress.


Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 12, 11:01 EDT
Update - Finance & HR (e-Biz): Technicians are investigating issues with this service. We will provide updates as they become available.

From the Developer:
JAGGAER continues to investigate recent performance issues related to the 18.1 software release. At this time we are planning to introduce a software fix to mitigate these issues at 8:00 PM EST, tonight.

We will continue to monitor the Production Environment closely and communicate details as we progress.

Affected Services:
BobcatBUY


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 11, 16:48 EDT
Investigating - Finance & HR (e-Biz): OIT has been updated regarding the Bobcat Buy performance issues.

From the Developer:
"JAGGAER will continue to work to mitigate any customer impacts while we resolve the underlying issue with system performance. We will provide additional information as events warrant.


We sincerely apologize for the inconvenience and thank you for your continued patience while we work to restore services to normal operating levels."

Affected Services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 11, 08:46 EDT
Identified - Finance & HR (e-Biz): OIT has been informed that BobcatBuy is experiencing performance issues.

From the developer:
JAGGAER continues to monitor and evaluate system health and performance and we are working to mitigate any customer impacts.

Please know that this issue is being investigated by all available resources to remediate, identify and resolve root cause. We will continue to provide updates throughout the day as this issue is addressed. We sincerely apologize for the inconvenience and thank you for your continued patience while we work to restore services to normal operating levels.

Affected Services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 10, 16:48 EDT
Completed - The scheduled maintenance has been completed.
Apr 12, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:01 EDT
Scheduled - Internet & Phones in Specific Buildings
April 12, 2018 4:00 AM - 6:00 AM

Purpose of the maintenance is to perform upgrades to the network within specific buildings. Please see the list of affected buildings below. During the maintenance window users in these buildings will experience a 5 minute outage of Internet and phone service.

Affected Services:
Alden Library, Baker Center, Bush Hall, Chubb Hall, Grover Center, Irvine Hall, Luchs Hall, Parks Hall, Schoonover Center, and Walter Field House
- Wired Internet
- WiFi
- University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 6, 08:42 EDT
Apr 11, 2018
Resolved - Internet & phones in specific buildings: Service has been restored for Bentley Annex.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Apr 11, 13:24 EDT
Investigating - Internet & phones in specific buildings: Technicians are investigating issues with this service. The VOIP Phone System is still working. We will provide updates as they become available.

Affected services:
Bentley Annex
Wired Internet
WiFi


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 11, 12:53 EDT
Completed - The scheduled maintenance has been completed.
Apr 11, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 02:00 EDT
Scheduled - Virtual Desktops (VDI) - Horizon View
April 11, 2018 2:00 AM - 3:00 AM

Purpose of the maintenance is to perform an upgrade to the Horizon View application. During the maintenance window connected users can expect to briefly loose connection.

Affected Services:
Virtual Desktops (VDI) - Horizon View

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 5, 16:04 EDT