In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 05:01 EST
Scheduled - Internet & Phones in Specific Buildings
November 22, 2020 5:00am - November 29, 2020 7:00am

Affected Buildings:
Bentley
Library Annex

This work is part of our ongoing network upgrade project to provide improved performance and better reliability and is the conclusion of the private IP work in the affected buildings. If any device in these buildings continues to need a public IP address, an exception request will need to be submitted or else it will receive a private IP address as a result of this scheduled maintenance work. Without this proactive measure, your IP addresses will change, and your device may stop working.

For more information on submitting an exception request, please contact the Service Desk

During this maintenance window, the internet will be down for up to 15 minutes. If you are unable to connect once the maintenance is finished, restart your device and try again. If you are still having issues with connection, try clearing your browser cache.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Accounts, Passwords and Identity ? Operational
Accounts & Passwords ? Operational
ID Cards ? Operational
Multi-Factor Authentication ? Operational
OHIO login page & Single Sign-On ? Operational
Teaching & Learning Tools ? Operational
Learning Management System (Blackboard Learn) ? Operational
Lecture Capture (Panopto) ? Operational
Student Response System ? Operational
VoiceThread ? Operational
Digital Course Materials (VitalSource) ? Operational
Testing & Surveys ? Operational
Course & Instructor Evaluations (Class Climate) ? Operational
Proctored Exams & Standardized Tests ? Operational
Surveys (Qualtrics) ? Operational
Test scoring ? Operational
Classrooms ? Operational
Attendance Tracking ? Operational
OULN ? Operational
Technology Packages in classrooms ? Operational
Wireless Display Projection ? Operational
Email & Calendar ? Operational
Catmail calendar ? Operational
Email ? Operational
Mailing Lists ? Operational
Mass Mailings ? Operational
Microsoft Bookings ? Operational
Shared Mailboxes & Calendars ? Operational
Group-Based Collaboration ? Operational
Microsoft Groups ? Operational
Chat & Remote Meetings Operational
Skype for Business ? Operational
Microsoft Teams ? Operational
File Storage & Sharing Operational
Filelocker ? Operational
OneDrive ? Operational
Home and Shared Folders (home.ohio.edu & shared.ohio.edu) ? Operational
Office 365 - Misc. Apps and Services ? Operational
Forms ? Operational
Office Online ? Operational
OneNote ? Operational
Power Automate ? Operational
Power BI ? Operational
Websites ? Operational
CommonSpot CMS ? Operational
Web CMS ? Operational
My OHIO Portal ? Operational
OHIO Website (www.ohio.edu) ? Operational
Personal Web Page Hosting ? Operational
Web Analytics ? Operational
Video Operational
Streaming ? Operational
Video Conferencing (Adobe Connect) ? Operational
Video on Demand ? Operational
Internet & Phones ? Under Maintenance
Internet & phones on all campuses ? Operational
Regional campus Internet & phones ? Operational
Internet & phones in specific buildings ? Under Maintenance
VPN ? Operational
Telephone ? Operational
Fax ? Operational
Research ? Operational
Supercomputing ? Operational
LEO ? Operational
Computer & Device Support Operational
Guest Printing ? Operational
Student Printing ? Operational
Managed Printing for Departments ? Operational
Virtual Desktops ? Operational
Managed PCs ? Operational
Managed Macs ? Operational
Administrative Systems Operational
OBI Reporting ? Operational
Document Imaging & Workflow ? Operational
Student Administration (PeopleSoft, etc.) ? Operational
Student Administration (PeopleSoft) ? Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.) ? Operational
My OHIO Success Network ? Operational
Financial & HR Administration (e-Biz, etc.) ? Operational
Financial & HR Administration (Oracle e-Business Suite and related apps) ? Operational
My Personal Information ? Operational
Time & Attendance (WorkForce) ? Operational
Business Systems Apps ? Operational
BobcatBUY ? Operational
Concur ? Operational
Other ? Operational
Other ? Operational
Hosted systems ? Operational
IT Status Page ? Operational
CATVision ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Finance & HR (Oracle e-Business Suite) Dec 12, 08:00 - Dec 14, 07:00 EST
Finance & HR (Oracle e-Business Suite)
December 12, 2020 8:00am - December 14, 2020 7:00am

Service will be unavailable for this entire window.

This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Nov 19, 15:26 EST
Past Incidents
Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020
Completed - The scheduled maintenance has been completed.
Nov 22, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:00 EST
Scheduled - Finance & HR (Oracle e-Business Suite)
November 22, 2020 6:00am-7:00am

Service will be unavailable for this entire window.

This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions. You may need to install the new version of JRE if your PC is not managed by SCCM.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 12, 14:24 EST
Completed - The scheduled maintenance has been completed.
Nov 22, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 00:01 EST
Scheduled - Virtual Desktops (VDI)
November 22, 2020 12:00am-2:00am

During the beginning of this maintenance window new connections will not work. If you have an active connection during this window they will continue to work.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 19, 15:45 EST
Nov 21, 2020
Resolved - Power has been restored to the Library Annex. Incident resolved.
Nov 21, 15:10 EST
Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Library Annex network and telephone services are down at this time. The issue appears to be power related.

We will post updates as we receive them.

Affected Buildings:
Library Annex

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 20, 16:23 EST
Nov 20, 2020
Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 16:33 EST
Update - Virtual Desktops (VDI)
OIT continues to work with vendor support to resolve lingering issues. We are observing successful user connections to our Virtual Desktop (VDI) Environment and the service is generally available. Users should be cautious and save work routinely while further troubleshooting continues.

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 19, 08:07 EST
Investigating - Virtual Desktops (VDI)
The VDI service is online and technicians are continuing to investigate the issue.

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 22:12 EST
Identified - VDI is currently down and we continue to work with the vendor at this time.
Nov 18, 19:19 EST
Monitoring - Virtual Desktops (VDI)

OIT continues to work with vendor support to resolve lingering issues. We are observing successful user connections to our Virtual Desktop (VDI) Environment and the service is generally available. Users should be cautious and save work routinely while further troubleshooting continues

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 14:26 EST
Update - Virtual Desktops (VDI)
Technicians continue to troubleshoot with the vendor.

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 13:02 EST
Update - Virtual Desktops (VDI)
Technicians are investigating issues with this service. Service is currently unavailable.

We will post updates at least every 24 hours.

Affected services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 09:14 EST
Investigating - Virtual Desktops (VDI)
Technicians are investigating issues with this service. Users may encounter an error of "All available desktop sources for this desktop are currently busy".

We will post updates at least every 24 hours.

Affected services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 08:18 EST
Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:01 EST
Scheduled - Internet & Phones in Specific Buildings
November 19, 2020 12:00am-6:00am

Affected Buildings:
OU Airport
Chillicothe Campus
Eastern Campus
Lancaster Campus
Pickerington Center
Proctorville Center
Southern Campus
West State Street

Affected Services:
Wired Internet
WiFi
University telephones

During this vendor maintenance window, users will experience an outage for one hour in each of the affected buildings at some point within the window.


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 13, 17:09 EST
Nov 18, 2020
Completed - The scheduled maintenance has been completed.
Nov 18, 21:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:01 EST
Scheduled - OBI Reporting
November 18, 2020 8:00pm-9:00pm

Service will be unavailable throughout this window. Please note that any agents that are scheduled to run during this time will fail, and you will not be able to execute any reports. This maintenance will not affect the behavior of existing reports. If you notice any issues with OBI behavior after maintenance concludes, please try clearing your browser cache. Instructions can be found at: https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache

Affected Services:
OBI Reporting (obiprd.oit.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 17:09 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 19:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:03 EST
Scheduled - Virtual Desktops (VDI)
November 18, 2020 7:00pm-7:30pm

During this maintenance to work on resolving the issues with the service. The service will be unavailable to the users for the entire window.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 14:48 EST
Resolved - Internet & Phones in Specific Buildings
Service has been restored. Power has been restored to the 4th and 5th floors of Porter Hall.

Affected Buildings:
Porter Hall - 4th and 5th floors

Affected Services:
Wired Internet
WiFi
University telephones

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 10:35 EST
Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Due to electrical issues, network service on the 4th and 5th floors of Porter Hall is unavailable.

We will post updates as they become available.

Affected Buildings:
Porter Hall - 4th and 5th floors

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 09:35 EST
Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 EST
Scheduled - Internet & Phones in Specific Buildings
November 18, 2020 12:00am-6:00am

Affected Buildings:
OU Airport
Chillicothe Campus
Eastern Campus
Lancaster Campus
Pickerington Center
Proctorville Center
Southern Campus
West State Street

Affected Services:

Wired Internet
WiFi
University telephones

During this vendor maintenance window, users will experience an outage for one hour in each of the affected buildings at some point within the window.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 13, 17:20 EST
Nov 17, 2020
Completed - The scheduled maintenance has been completed.
Nov 17, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:00 EST
Scheduled - Virtual Desktops (VDI)
November 17, 2020 6:00pm-7:00pm

During this maintenance window, users may experience a disconnected session during the change. The session is still active and can be rejoined by logging back in to Horizon.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 5, 18:59 EST
Nov 16, 2020
Resolved - OHIO ID & Passwords (MyID)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 20:22 EST
Investigating - OHIO ID & Passwords (MyID)
Technicians are investigating issues with this service. Services will be unavailable from 7:45 pm to 8:15 pm.

Affected services:
OHIO ID activations

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 19:32 EST
Resolved - Enterprise Student Administration (PeopleSoft)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 20:15 EST
Investigating - Enterprise Student Administration (PeopleSoft)
Technicians are investigating issues with this service.

We will post updates at least every 2 hours.

Affected services:
PeopleSoft
My OHIO Student Center
Course Offerings
Faculty & Advising Center
Advisee lists
Class lists
DARS
Grade rosters
Textbook
PeopleSoft administrative screens
Authorized User payment portal
Enrollment and degree verification letters

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 18:30 EST
Resolved - Chillicothe Campus Internet & Phones - Daycare Center
Services have been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 07:52 EST
Update - Cause confirmed as electrical outage. No ETA available.
Nov 15, 19:02 EST
Update - OIT is working with local technicians onsite to confirm incident is caused by an electrical failure.
Nov 15, 18:31 EST
Identified - Chillicothe Campus Internet & Phones - Daycare Center
Network outage due to power failure. Estimated time of restoration not yet available.

Affected services:
Chillicothe Campus Internet & Phones - Daycare Center
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 15, 13:20 EST
Nov 15, 2020
Resolved - This incident has been resolved. Cause was determined to be a localized power failure.
Nov 15, 18:26 EST
Update - We are continuing to investigate this issue.
Nov 15, 18:01 EST
Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Horizon link is down to the Ridges. No ETA for repair. WiFi is down.
We will post updates at least every 2 hours.

Affected Buildings:
The Ridges - Building 38

Affected Services:
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 15, 18:00 EST
Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.