In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 00:00 EDT
Scheduled - Managed Macs
August 8, 2020 12:00am - 1:00pm

Our vendor has notified us that they will be performing maintenance. During this time, the Self Service application will be unavailable on managed Mac computers, and the Jamf Dashboard will be unavailable to administrators.

Affected Services
Managed Mac OS and software updates
"Self Service" application

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Accounts, Passwords and Identity ? Operational
Accounts & Passwords ? Operational
ID Cards ? Operational
Multi-Factor Authentication ? Operational
OHIO login page & Single Sign-On ? Operational
Teaching & Learning Tools ? Operational
Learning Management System (Blackboard Learn) ? Operational
Lecture Capture (Panopto) ? Operational
Student Response System ? Operational
VoiceThread ? Operational
Digital Course Materials (VitalSource) ? Operational
Testing & Surveys ? Operational
Course & Instructor Evaluations (Class Climate) ? Operational
Proctored Exams & Standardized Tests ? Operational
Surveys (Qualtrics) ? Operational
Test scoring ? Operational
Classrooms ? Operational
Attendance Tracking ? Operational
OULN ? Operational
Technology Packages in classrooms ? Operational
Wireless Display Projection ? Operational
Email & Calendar ? Operational
Catmail calendar ? Operational
Email ? Operational
Mailing Lists ? Operational
Mass Mailings ? Operational
Microsoft Bookings ? Operational
Shared Mailboxes & Calendars ? Operational
Group-Based Collaboration ? Operational
Microsoft Groups ? Operational
Chat & Remote Meetings Operational
Skype for Business ? Operational
Microsoft Teams ? Operational
File Storage & Sharing Operational
Filelocker ? Operational
OneDrive ? Operational
Home and Shared Folders (home.ohio.edu & shared.ohio.edu) ? Operational
Office 365 - Misc. Apps and Services ? Operational
Forms ? Operational
Office Online ? Operational
OneNote ? Operational
Power Automate ? Operational
Power BI ? Operational
Websites ? Operational
CommonSpot CMS ? Operational
Web CMS ? Operational
My OHIO Portal ? Operational
OHIO Website (www.ohio.edu) ? Operational
Personal Web Page Hosting ? Operational
Web Analytics ? Operational
Video Operational
Streaming ? Operational
Video Conferencing (Adobe Connect) ? Operational
Video on Demand ? Operational
Internet & Phones ? Operational
Internet & phones on all campuses ? Operational
Regional campus Internet & phones ? Operational
Internet & phones in specific buildings ? Operational
VPN ? Operational
Telephone ? Operational
Fax ? Operational
Research ? Operational
Supercomputing ? Operational
LEO ? Operational
Computer & Device Support Under Maintenance
Guest Printing ? Operational
Student Printing ? Operational
Managed Printing for Departments ? Operational
Virtual Desktops ? Operational
Managed PCs ? Operational
Managed Macs ? Under Maintenance
Administrative Systems Operational
OBI Reporting ? Operational
Document Imaging & Workflow ? Operational
Student Administration (PeopleSoft, etc.) ? Operational
Student Administration (PeopleSoft) ? Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.) ? Operational
My OHIO Success Network ? Operational
Financial & HR Administration (e-Biz, etc.) ? Operational
Financial & HR Administration (Oracle e-Business Suite and related apps) ? Operational
My Personal Information ? Operational
Time & Attendance (WorkForce) ? Operational
Business Systems Apps ? Operational
BobcatBUY ? Operational
Concur ? Operational
Other ? Operational
Other ? Operational
Hosted systems ? Operational
IT Status Page ? Operational
CATVision ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Internet & Phones Aug 9, 02:00-06:00 EDT
Internet & Phones
August 9, 2020 2:00am-6:00am

During this maintenance window you may experience connectivity issues with various services resulting in 1 to 2 minute outages.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 6, 16:18 EDT
Virtual Desktops (VDI) Aug 9, 04:00-07:00 EDT
Virtual Desktops (VDI)
August 9, 2020 4:00am-7:00am

During this maintenance users will not be able to establish a new connection to VDI for the first 5-10 minutes of the maintenance. After that time if you are not able to establish a new connection try again and it should connect. Active VDI sessions will continue to function.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 6, 15:46 EDT
Finance & HR (Oracle e-Business Suite)
August 9, 2020 6:00am-7:00am

During this maintenance window to perform required patches the services below will be unavailable.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 7, 16:04 EDT
Libraries Online Resources Aug 12, 06:00-06:15 EDT
Libraries Online Resources
August 12, 2020 6:00am-6:15am

Libraries online resources will be unavailable for a few minutes starting at approximately 6:00 AM on August 12, to perform maintenance.

Affected Services:
Libraries Online Resources

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 6, 15:29 EDT
Panopto Lecture Capture Aug 15, 21:00 - Aug 16, 00:00 EDT
Panopto Lecture Capture
August 15, 2020 9:00pm-August 16, 2020 12:00am

Our vendor needs to perform maintenance. During this maintenance you will not be able to access videos on your Panopto site and any attempts to upload from recording clients will result in "Server unable to connect" message.

Affected Services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jul 30, 17:11 EDT
Virtual Desktops (VDI) Aug 16, 05:00-07:00 EDT
Virtual Desktops (VDI)
August 16, 2020 5:00am-7:00am

During this maintenance to perform an upgrade, new connections into the VDI environment will fail and the active desktop sessions will continue to work. If you are not able to make the new connection into the VDI attempt again.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 6, 15:01 EDT
Blackboard Learn (Learning Management System)
August 20, 2020 12:00am-4:00am

Blackboard Learn will be unavailable during this maintenance window, while we perform an upgrade. This upgrade will be introducing a new streamlined landing page in Blackboard. For additional information on the new features. please visit https://www.ohio.edu/oit/services/teaching/blackboard/ultra-base-navigation.

Affected Services:
Blackboard Learn
This also may affect other services that are accessed from within Blackboard Learn.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 6, 15:31 EDT
Regional Campus Internet & Phones Aug 21, 00:00-06:00 EDT
Regional Campus Internet & Phones
August 21, 2020 12:00am-6:00am

Affected Campuses:
Lancaster
Services:
Wired Internet
WiFi
University telephones

During this maintenance to replace a damaged fiber the network will be down.


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 6, 15:39 EDT
Past Incidents
Aug 8, 2020

Unresolved incident: Managed Macs (Self Service).

Aug 7, 2020
Completed - The scheduled maintenance has been completed.
Aug 7, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 16:01 EDT
Scheduled - Tutor Tac
August 7, 2020 4:00pm-6:00pm

During this maintenance window the Tutor Tac -https://tutoring.aac.ohio.edu/service will be unavailable.

Affected Services:
Tutor Tac

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 30, 17:32 EDT
Resolved - Proctorville Campus Internet & Phones
Services have been restored. Power has been restored

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 7, 07:54 EDT
Investigating - Proctorville Campus Internet & Phones services are down due to a power outage. We will provide updates as they become available.

Affected services:
Proctorville
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 7, 06:44 EDT
Aug 6, 2020

No incidents reported.

Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:00 EDT
Scheduled - Regional Campus Internet & Phones
August 5, 2020 12:00am-6:00am

During this maintenance window, all of the campus network will be down for 30 minutes at some time during the window.

Affected Campuses and Services:
Proctorville
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 30, 17:40 EDT
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Completed - The scheduled maintenance has been completed.
Aug 2, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 02:02 EDT
Scheduled - Virtual Desktops (VDI)
August 2, 2020 2:00am-6:00am

During this maintenance window users will experience multiple small windows of outages.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 30, 18:02 EDT
Completed - The scheduled maintenance has been completed.
Aug 2, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 02:01 EDT
Scheduled - Finance & HR (Oracle e-Business Suite)
August 2, 2020 2:00am-2:30am

During this maintenance window, users may experience a brief blip in service but this is not expected.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 30, 17:55 EDT
Aug 1, 2020
Resolved - PeopleSoft, and affected components, has been restored.
Aug 1, 12:06 EDT
Update - We’re currently experiencing degraded performance issues with CSPRD. Our team is currently working to restore normal performance levels. PeopleSoft will be unavailable at this time as systems are restored. We apologize for any inconvenience.
Aug 1, 10:15 EDT
Update - We are continuing to investigate this issue.
Aug 1, 09:57 EDT
Investigating - Enterprise Student Administration (PeopleSoft)
Technicians are investigating issues with this service. Degraded performance on CSPRD. Service is running slow.

We will post updates at least every 2 hours.

Affected services:
PeopleSoft
My OHIO Student Center
Course Offerings
Faculty & Advising Center
Advisee lists
Class lists
DARS
Grade rosters
Textbook
PeopleSoft administrative screens
Authorized User payment portal
Enrollment and degree verification letters

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 1, 09:56 EDT
Jul 31, 2020

No incidents reported.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 22:01 EDT
Scheduled - Internet & Phones
July 30, 2020 10:00pm-11:00pm

During this maintenance window, all inbound and outbound calls to and from the Athens campus will be unavailable.

Affected Services:
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 30, 18:08 EDT
Completed - The scheduled maintenance has been completed.
Jul 30, 21:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 21:01 EDT
Scheduled - Websites (www.ohio.edu)
July 30, 2020 9:00pm-9:15pm

During this maintenance window users may experience and outage of 3-4 minutes.

Affected Services:
Web pages hosted on www.ohio.edu
OHIO Front Door website

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 30, 18:13 EDT
Jul 29, 2020
Resolved - Power restored to Proctorville Campus; network and telephone service restored.
Jul 29, 16:39 EDT
Identified - The service outage it due to a power outage in the area, no estimated time of power restoration at this time
Jul 29, 15:05 EDT
Investigating - Regional Campus Internet & Phones
Technicians are investigating issues with this service. Network and telephone service on the Proctorville campus is unavailable due to a power outage.

We will post updates as they become available.

Affected Campuses and Services:
Proctorville
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 29, 14:56 EDT
Resolved - Guest WiFi service is fully operational now. Issue resolved
Jul 29, 13:55 EDT
Investigating - Internet & phones: Technicians are investigating issues with this service. Users will be unable to connect to the Guest WiFi network. Device registration may be unavailable at this time. Eduroam is not affected. We will provide updates as they become available.

Affected services:
Guest WiFi - All Campuses

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 29, 12:37 EDT
Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020
Completed - The scheduled maintenance has been completed.
Jul 26, 06:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 06:00 EDT
Scheduled - Video Conferencing (Adobe Connect)
7/26/20, 6:00AM - 6:45AM

Server software update for Adobe Connect. Adobe Connect will be unavailable during this service window.

Affected Services:
Video Conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 18, 20:15 EDT
Completed - The scheduled maintenance has been completed.
Jul 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:01 EDT
Scheduled - Internet & Phones
July 26, 2020 2:00am-6:00am

During this maintenance window you may experience connectivity issues with various services.

Affected Services:
Wired Internet
WiFi


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 23, 17:02 EDT
Jul 25, 2020
Resolved - This incident has been resolved.
Jul 25, 13:49 EDT
Update - Telco is reporting now potential fiber issue. No estimated time for repair.  Previous report from them about power outage causing the outage was in error.
Jul 25, 12:40 EDT
Identified - Telco company identified there is a power outage in the area. AEP estimated time of power restoration is 11:30am today
Jul 25, 08:33 EDT
Investigating - Lancaster internet and telephone services are down. Technicians are investigating. There is no estimated time of repair at this time.
Jul 25, 07:55 EDT