All Systems Operational
Accounts, Passwords and Identity ? Operational
Accounts & Passwords ? Operational
ID Cards ? Operational
Multi-Factor Authentication ? Operational
OHIO login page & Single Sign-On ? Operational
Teaching & Learning Tools ? Operational
Learning Management System (Blackboard Learn) ? Operational
Lecture Capture (Panopto) ? Operational
Student Response System ? Operational
VoiceThread ? Operational
Digital Course Materials (VitalSource) ? Operational
Testing & Surveys ? Operational
Course & Instructor Evaluations (Class Climate) ? Operational
Proctored Exams & Standardized Tests ? Operational
Surveys (Qualtrics) ? Operational
Test scoring ? Operational
Classrooms ? Operational
Attendance Tracking ? Operational
OULN ? Operational
Technology Packages in classrooms ? Operational
Wireless Display Projection ? Operational
Research ? Operational
Supercomputing ? Operational
LEO ? Operational
Email & Calendar ? Operational
Catmail calendar ? Operational
Email ? Operational
Mailing Lists ? Operational
Mass Mailings ? Operational
Microsoft Bookings ? Operational
Shared Mailboxes & Calendars ? Operational
Group-Based Collaboration ? Operational
Microsoft Groups ? Operational
Chat & Remote Meetings Operational
Skype for Business ? Operational
Microsoft Teams ? Operational
File Storage & Sharing Operational
Filelocker ? Operational
OneDrive ? Operational
Home and Shared Folders (home.ohio.edu & shared.ohio.edu) ? Operational
Websites ? Operational
CommonSpot CMS ? Operational
Web CMS ? Operational
My OHIO Portal ? Operational
OHIO Website (www.ohio.edu) ? Operational
Personal Web Page Hosting ? Operational
Web Analytics ? Operational
Video Operational
Streaming ? Operational
Video Conferencing (Adobe Connect) ? Operational
Video on Demand ? Operational
Internet & Phones ? Operational
Internet & phones on all campuses ? Operational
Regional campus Internet & phones ? Operational
Internet & phones in specific buildings ? Operational
VPN ? Operational
Telephone ? Operational
Fax ? Operational
Computer & Device Support Operational
Guest Printing ? Operational
Student Printing ? Operational
Managed Printing for Departments ? Operational
Virtual Desktops ? Operational
Administrative Systems Operational
OBI Reporting ? Operational
Document Imaging & Workflow ? Operational
Student Administration (PeopleSoft, etc.) ? Operational
Student Administration (PeopleSoft) ? Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.) ? Operational
My OHIO Success Network ? Operational
Financial & HR Administration (e-Biz, etc.) ? Operational
Financial & HR Administration (Oracle e-Business Suite and related apps) ? Operational
My Personal Information ? Operational
Time & Attendance (WorkForce) ? Operational
Business Systems Apps ? Operational
BobcatBUY ? Operational
Concur ? Operational
Other ? Operational
Other ? Operational
Hosted systems ? Operational
IT Status Page ? Operational
CATVision ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Blackboard Learn (Learning Management System) Aug 18, 02:00-05:00 EDT
Blackboard Learn (Learning Management System)
August 18, 2019 2:00 AM - 5:00 AM

Blackboard will be undergoing maintenance to some of its third-party integrations. The system and all integrations will remain available throughout the maintenance window.

Affected Services:
Blackboard Learn
This also may affect other services that are accessed from within Blackboard Learn.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 15, 14:42 EDT
Video Conferencing (Adobe Connect) Aug 18, 05:00-07:00 EDT
Video Conferencing (Adobe Connect)
August 18, 2019 5:00 AM - 7:00 AM

Purpose of the maintenance is to perform an upgrade to Adobe Connect services. During the maintenance window users will be unable to access this service.

Affected Services:
Video Conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Aug 15, 14:49 EDT
Past Incidents
Aug 18, 2019

No incidents reported today.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Internet & Phones in Seigfred Hall
Resolved - Internet & Phones in Seigfred Hall
Service has been restored. A brief electrical outage was determined to be the cause of this service interruption.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 13, 12:57 EDT
Investigating - Internet & Phones in Seigfred Hall
Technicians are investigating issues with this service.

We will post updates at least every 2 hours.

Affected Buildings and Services:
Seigfred Hall
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 13, 12:50 EDT
Aug 12, 2019
Blackboard Learn (Learning Management System)
Resolved - Blackboard Learn (Learning Management System)
The vendor update has been completed, and we have not seen any further issues with Blackboard. The incident has been resolved, and the system is fully operational.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 12, 23:20 EDT
Monitoring - Blackboard Learn (Learning Management System)
Blackboard Learn was unavailable from approximately 9:20pm until approximately 10:00pm this evening, as a result of an error that occurred during an update from the vendor. Service has been restored and we will continue to monitor the system as the vendor completes their update.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 12, 22:43 EDT
Aug 11, 2019

No incidents reported.

Aug 10, 2019
Panopto Lecture Capture
Completed - The scheduled maintenance has been completed.
Aug 10, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:00 EDT
Scheduled - Panopto Lecture Capture
August 10, 2019 9:00 PM - 11:59 PM

We have been notified by our vendor they will be performing maintenance on Saturday, August 10. During the maintenance window Panopto will be unavailable. You will still have the ability to make recordings, but you cannot upload or watch them.

Affected Services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 6, 09:59 EDT
Aug 9, 2019

No incidents reported.

Aug 8, 2019
Time & Attendance (WorkForce)
Resolved - The Workforce Time and Attendance application has been upgraded and cleanup fixes to clock swipes have been applied. The system is available.
Aug 8, 20:58 EDT
Update - Time & Attendance (WorkForce)
Technicians are working with our vendor and have identified a fix to restore service. The application will remain offline until the fix has been applied and verified.

We will post updates as they become available.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 12:01 EDT
Update - Time & Attendance (WorkForce)
Technicians are continuing work on the application to complete and validate an upgrade.

We will continue to post updates as information becomes available.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 11:46 EDT
Identified - Time & Attendance (WorkForce)
Workforce is currently unavailable while technicians complete and validate an upgrade.


Affected services:
WorkForce Time & Attendance

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 08:23 EDT
DCVPN
Resolved - DCVPN
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 19:10 EDT
Update - DCVPN
DCVPN is currently down. Technicians are investigating issues with this service and are working to restore the service.

Affected services:
DCVPN

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 17:25 EDT
Update - DCVPN
DCVPN is currently down. Technicians are investigating issues with this service and are working to restore the service.

We will post updates at least every 2 hours.

Affected services:
DCVPN

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 13:17 EDT
Investigating - DCVPN
DCVPN is currently down. Technicians are investigating issues with this service and are working to restore the service.

We will post updates at least every 2 hours.

Affected services:
DCVPN

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 13:16 EDT
Internet & Phones in Specific Buildings
Resolved - Internet & Phones in Ridges 19 and Ridges 21
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 16:39 EDT
Update - Internet & Phones in Ridges 19 and Ridges 21
Technicians are performing measures to restore service. Estimated time for repair is at approximately 5 p.m., August 8th.

We will post updates as they become available.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 11:57 EDT
Identified - Internet & Phones in Ridges 19 and Ridges 21
Technicians have identified cut lines as the issue. We are working to restore services as quickly as possible.

We will post updates as they become available.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 11:20 EDT
Investigating - Internet & Phones in Ridges 19 and Ridges 21
Technicians are investigating issues with this service.

We will post updates at least every 2 hours.

Affected Buildings and Services:
Ridges 19 and Ridges 21
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 8, 10:13 EDT
Time & Attendance (WorkForce)
Completed - The scheduled maintenance has been completed.
Aug 8, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 22:00 EDT
Scheduled - Time & Attendance (WorkForce)
August 4, 2019, 10:00 PM until August 8, 2019, 8:00 AM

The time clocks used by hourly and student employees will be upgraded in conjunction with Workforce system enhancements. To implement the upgrade, time clocks will be offline from Sunday, August 4 at 10:00 PM through Monday, August 5 at 4:00 AM. Employees who need to clock in or out while the clocks are offline should contact their supervisor so time can be manually entered. After this downtime period, time clocks will record swipes, but the data will not appear in Workforce until August 8 when all work has been completed.

On Wednesday, August 7, after normal payroll processing is complete, Workforce will remain unavailable for the remainder of the day on August 7. Users can expect Workforce to be available on Thursday, August 8.

These details will be posted at each time clock station as well.

Affected Services:
WorkForce Time & Attendance

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 2, 14:10 EDT
Aug 7, 2019
Virtual Desktops (VDI)
Completed - The scheduled maintenance has been completed.
Aug 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 02:01 EDT
Scheduled - Virtual Desktops (VDI) - Horizon View
August 7, 2019 2:00 AM - 7:00 AM

Purpose of the maintenance is to perform an upgrade to the Horizon View application. During the maintenance window there will be two 30-second disruptions of service to the application.

Affected Services:
Virtual Desktops (VDI) - Horizon View

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 2, 09:03 EDT
Aug 6, 2019
Web CMS
Resolved - Web CMS
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 6, 09:38 EDT
Investigating - Web CMS
Technicians are investigating issues with this service. URL's that contain /news/ are experiencing issues.

We will post updates at least every 2 hours.

Affected services:
Creating and editing OHIO web pages with Web CMS

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 5, 13:51 EDT
Aug 5, 2019
Internet & Phones in Specific Buildings
Resolved - Internet & Phones in Convocation Center
Service has been restored. Due to a power issue, there was a network and telephone outage in the Convocation Center between 12:30pm and 1:30pm.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 5, 13:58 EDT
Aug 4, 2019
OHIO ID & Passwords (MyID)
Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 EDT
Scheduled - OHIO ID & Passwords (MyID)
August 4, 2019 6:00 AM - 7:00 AM

Purpose of the maintenance is to perform an update that will impact account.ohio.edu (MyID). During the maintenance window users will be unable to access MyID.

Affected Services:
OHIO ID activations
OHIO password changes & resets
account.ohio.edu (MyID)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 2, 08:51 EDT
My OHIO Portal & CommonSpot
Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 EDT
Scheduled - My OHIO Portal
August 4, 2019 6:00 AM - 7:00 AM

Purpose of the maintenance is to perform updates impacting the My OHIO portal and CommonSpot. During the maintenance window there will be a brief interruption to the My OHIO portal and CommonSpot.

Affected Services:
CommonSpot
My OHIO portal (my.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 1, 16:53 EDT
OHIO IDs & Transact
Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 EDT
Scheduled - OHIO IDs & Transact
August 4, 2019 6:00 AM - 7:00 AM

Purpose of the maintenance is to perform an upgrade to the OHIO ID & Transact systems. During the maintenance window users will be unable to pay using these Blackboard tenders: Bobcat Cash, Flex Points, Meal Plans, and Guest / Departmental Print Cards. Additionally, the Bobcat Depot and all regional ID card production sites will be unable to produce new or replacement ID cards in IDWorks during the upgrade, and should refrain from launching IDWorks during the upgrade process. Finally, the BbTs shortcut and the web reporting site should not be used during the upgrade. This will not affect Sequoia Point of Sale Systems, cash sales, or credit card sales.

Affected Services:
OHIO ID activation
OHIO password changes & resets
account.ohio.edu (MyID)
Bobcat Cash
Flex Points
Meal Plans
Guest/Departmental Print Cards

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 1, 16:22 EDT
Regional Campuses Internet & Phones
Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 05:00 EDT
Scheduled - Regional Campuses Internet & Phones
August 4, 2019 5:00 AM - 7:00 AM

Purpose of the maintenance is to perform upgrades to the network for our Cleveland and Dublin campuses. During the maintenance window there will be multiple interruptions of service lasting no longer than one minute each.

Affected Campuses:
HCOM Cleveland
HCOM Dublin

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 1, 15:42 EDT
Websites (www.ohio.edu) and Web CMS
Completed - The scheduled maintenance has been completed.
Aug 4, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 EDT
Scheduled - Websites (www.ohio.edu) and Web CMS
August 4, 2019 6:00 AM - 6:30 AM

Purpose of the maintenance is to perform an upgrade impacting ohio.edu websites and Web CMS. During the maintenance window users will be unable to access ohio.edu for 10 minutes. Web CMS users will also be unable to create or edit web pages.

Affected Services:
Web pages hosted on www.ohio.edu
OHIO Front Door website
Creating and editing OHIO web pages using Web CMS

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 2, 08:42 EDT
Internet & Phones
Completed - The scheduled maintenance has been completed.
Aug 4, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 04:01 EDT
Scheduled - Internet & Phones
August 4, 2019 4:00 AM - 6:00 AM

Purpose of the maintenance is to perform an upgrade to the network. During the maintenance window there will be an interruption of service lasting no longer than one minute.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Aug 1, 16:36 EDT
← Incident History Powered by Statuspage

Contact Information:

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