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OHIO Information Technology

BobcatBUY

Investigating - BobcatBUY (Procurement: Requisitioning, Purchasing System)
Technicians are investigating issues with this service. Users are unable to log in and receive an error message which states, "Our systems are undergoing maintenance."

We will post updates at least every 24 hours.

Affected services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 29, 16:22 EDT

Uptime over the past 90 days. View historical uptime.

Accounts, Passwords and Identity Operational

Accounts & Passwords Operational

ID Cards Operational

Multi-Factor Authentication Operational

OHIO login page & Single Sign-On Operational

Teaching & Learning Tools Operational

90 days ago

100.0 % uptime

Today

Learning Management System (Blackboard Learn) Operational

Lecture Capture (Panopto) Operational

Student Response System Operational

VoiceThread Operational

Digital Course Materials (VitalSource) Operational

REDCap Operational

90 days ago

100.0 % uptime

Today

Testing & Surveys Operational

90 days ago

100.0 % uptime

Today

Course & Instructor Evaluations (Class Climate) Operational

Proctored Exams & Standardized Tests Operational

Surveys (Qualtrics) Operational

Test scoring Operational

Everfi Operational

90 days ago

100.0 % uptime

Today

Classrooms Operational

Attendance Tracking Operational

OULN Operational

Technology Packages in classrooms Operational

Wireless Display Projection Operational

Email & Calendar Operational

Catmail calendar Operational

Email Operational

Mailing Lists Operational

Mass Mailings Operational

Microsoft Bookings Operational

Shared Mailboxes & Calendars Operational

Group-Based Collaboration Operational

Microsoft Groups Operational

Chat & Remote Meetings Operational

Skype for Business Operational

Microsoft Teams Operational

File Storage & Sharing Operational

Filelocker Operational

OneDrive Operational

Home and Shared Folders (home.ohio.edu & shared.ohio.edu) Operational

Office 365 - Misc. Apps and Services Operational

Forms Operational

Office Online Operational

OneNote Operational

Power Automate Operational

Power BI Operational

Websites Operational

Web CMS Operational

My OHIO Portal Operational

OHIO Website (www.ohio.edu) Operational

Personal Web Page Hosting Operational

Web Analytics Operational

Video Operational

Streaming Operational

Video Conferencing (Adobe Connect) Operational

Video on Demand Operational

Internet & Phones Operational

Internet & phones on all campuses Operational

Regional campus Internet & phones Operational

Internet & phones in specific buildings Operational

VPN Operational

Telephone Operational

Fax Operational

Research Operational

Supercomputing Operational

LEO Operational

Computer & Device Support Operational

Guest Printing Operational

Student Printing Operational

Managed Printing for Departments Operational

Virtual Desktops Operational

Managed PCs Operational

Managed Macs Operational

Administrative Systems Operational

OBI Reporting Operational

Document Imaging & Workflow Operational

Student Administration (PeopleSoft, etc.) Operational

Student Administration (PeopleSoft) Operational

Academic Apps (Course Offerings, Faculty & Advising Center, etc.) Operational

My OHIO Success Network Operational

Financial & HR Administration (e-Biz, etc.) Major Outage

Financial & HR Administration (Oracle e-Business Suite and related apps) Operational

My Personal Information Operational

Time & Attendance (WorkForce) Operational

Business Systems Apps Operational

BobcatBUY Major Outage

Concur Operational

Other Operational

Hosted systems Operational

IT Status Page Operational

CATVision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

OHIO ID & Passwords (MyID) Aug 1, 02:00-03:00 EDT

OHIO ID & Passwords (MyID)
August 1, 2021 2:00am -3:00am

During this maintenance window, users will be unable to activate, update, or set passwords on their accounts.

Affected Services:
OHIO ID activations
OHIO password changes & resets
account.ohio.edu (MyID)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jul 29, 17:19 EDT

Regional Campus Internet & Phones Aug 1, 02:00-06:00 EDT

Regional Campus Internet & Phones
August 1, 2021 2:00am - 6:00am

Affected Campuses:
Airport
Chillicothe
Cleveland
Dublin
DR Site
Eastern
Lancaster
Pickerington
Proctorville
Ridges
West State
Zanesville

During this maintenance window, users may experience an outage lasting up to five minutes.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jul 29, 17:10 EDT

Regional Campus Internet & Phones Aug 1, 05:00-07:00 EDT

Regional Campus Internet & Phones
August 1, 2021 5:00am - 7:00am

Affected Buildings:
Dublin
Cleveland
Wilson West Staff
Stocker

This work is part of our ongoing network upgrade project to provide improved performance and better reliability and is the conclusion of the private IP work in the affected buildings. If any device in these buildings continues to need a public IP address, an exception request will need to be submitted or else it will receive a private IP address as a result of this scheduled maintenance work. Without this proactive measure, your IP addresses will change, and your device may stop working.

For more information on submitting an exception request, please contact the Service Desk
During this maintenance window, the internet will be down for up to 15 minutes. If you are unable to connect once the maintenance is finished, restart your device and try again. If you are still having issues with connection, try clearing your browser cache.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jul 29, 17:23 EDT

Virtual Desktops (VDI) Aug 4, 02:00-07:00 EDT

Virtual Desktops (RCE VDI)
August 4, 2021 2:00am - 7:00am

During maintenance window, new connections to RCE VDI may not be possible

Affected Services:
Virtual Desktops (RCE VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jul 29, 17:31 EDT

Internet & Phones in Specific Buildings Aug 4, 04:00-07:00 EDT

Internet & Phones in Specific Buildings
August 4, 2021 4:00am - 7:00am

During this maintenance window to perform upgrades, users will see an outage that should last less than ten minutes.

Affected Buildings:
Biddle
Dougan
Ewing
Gamertsfelder
Hoover Hall
James
Jefferson
Jennings
Johnson
Lincoln Hall
Luchs
MacKinnon
Nelson
Perkins
Pickering
Read
Ryors
Scott Quad
Shively
South Green Living and Learning Center
Wray
Sowle
Tanaka
Tiffin
Treudley
True Hall
Voigt
Washington
WilsonWest

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jul 29, 17:37 EDT

Github Aug 5, 21:00-22:00 EDT

Github
August 5, 2021 9:00pm - 10:00pm

During this maintenance window, users should not experience any outage.

Affected Services:
Github

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jul 29, 17:56 EDT

Past Incidents

Jul 30, 2021

No incidents reported today.

Jul 29, 2021

Internet & Phones in Specific Buildings

Resolved - Internet & Phones in East Shannon
Service has been restored.

Affected Buildings:
East Shannon

Affected Services:
Wired Internet
WiFi
University telephones

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 29, 15:33 EDT

Identified - The issue has been identified and a fix is being implemented.
Jul 29, 14:11 EDT

Investigating - Internet & Phones in Specific Buildings
Power Outage has caused the Network to go down. AEP expects power to be restored by 5:00PM

Affected Buildings:
East Shannon

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 29, 14:07 EDT

Jul 28, 2021

Internet & Phones in Specific Buildings

Completed - The scheduled maintenance has been completed.
Jul 28, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:00 EDT

Scheduled - Internet & Phones in Specific Buildings
July 28, 2021 4:00am-7:00am

Affected Buildings:
• 4 University Terrace
• Adams
• Boyd
• Bromley
• Brown
• Bryan
• Bush Hall
• Carr
• Convocation Center
• Crawford

OIT will perform work related to the network upgrade for the buildings listed. There will be a network outage during this work that is expected to last less than ten minutes.

Affected Services:

Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 23, 13:00 EDT

Jul 27, 2021

No incidents reported.

Jul 26, 2021

BobcatBUY

Resolved - BobcatBUY (Procurement: Requisitioning, Purchasing System)
Service has been restored.

At approximately 1:42 pm ET today, July 26, 2021, the JAGGAER Indirect Production environment (US Domain) was patched and brought out of maintenance. We are monitoring closely and performance has returned to normal operating levels.

Affected services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 26, 14:30 EDT

Update - BobcatBUY (Procurement: Requisitioning, Purchasing System)
JAGGAER, the vendor that provides BobcatBUY, has announced that BobcatBUY has been placed into Maintenance Mode to recover from performance issues that have been identified.. At this time all user access and inbound integration such as Invoice Imports will result in an error until services are restored.

We will post updates at least every 24 hours.

Affected services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 26, 12:10 EDT

Investigating - BobcatBUY (Procurement: Requisitioning, Purchasing System)
JAGGAER, the vendor that provides BobcatBUY, is investigating issues with this service. Users have reported intermittent performance issues.

We will post updates at least every 24 hours.

Affected services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 26, 10:39 EDT

Jul 25, 2021

Regional Campus Internet & Phones

Resolved - Regional Campus Internet & Phones
Service has been restored. Eastern Campus did experience an internet outage on July 24th from 7:00 am-7:42 am. All service has been restored at this time.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 25, 13:34 EDT

Internet & Phones

Completed - The scheduled maintenance has been completed.
Jul 25, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 02:00 EDT

Scheduled - Internet & Phones
July 25, 2021 2:00am-4:00am

During this maintenance window, users may see several intermittent outages lasting five minutes.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 16, 15:49 EDT

OHIO ID & Passwords (MyID)

Completed - The scheduled maintenance has been completed.
Jul 25, 03:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 02:01 EDT

Scheduled - OHIO ID & Passwords (MyID)
July 25, 2021 2:00am-3:00am

During this maintenance window, users will not be able to activate accounts or change passwords.

Affected Services:
OHIO ID activations
OHIO password changes & resets
account.ohio.edu (MyID)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 23, 12:56 EDT

Jul 24, 2021

No incidents reported.

Jul 23, 2021

Internet & Phones in Specific Buildings

Completed - The scheduled maintenance has been completed.
Jul 23, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 EDT

Scheduled - Internet & Phones in Specific Buildings
July 22, 2021 11:00pm - July 23, 2021 1:00am

Affected Campuses:
Airport
Chillicothe
Southern
Zanesville

During this maintenance window, the affected campuses will experience two outages lasting five minutes each.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 16, 15:37 EDT

Regional Campus Internet & Phones

Completed - The scheduled maintenance has been completed.
Jul 23, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 23:00 EDT

Scheduled - Regional Campus Internet & Phones
July 22, 2021 11:00pm - July 23, 2021 1:00am

Affected Campuses:
Airport
Chillicothe
Southern
Zanesville

During this maintenance window, the affected campuses will experience two outages lasting five minutes each.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 16, 15:24 EDT

Jul 22, 2021

Concur (Travel & Expense Reporting System)

Resolved - Concur (Travel & Expense Reporting System)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 22, 13:18 EDT

Investigating - Concur (Travel & Expense Reporting System)
Concur is currently down. Users will be unable to access the service at this time.

We will post updates at least every 24 hours.

Affected services:
Concur

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 22, 12:11 EDT

Jul 21, 2021

Internet & Phone Outage in Library Annex

Resolved - Internet & Phones in Specific Buildings
Service has been restored.

Affected Buildings:
Library Annex

Affected Services:
Wired Internet
WiFi
University telephones

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 21, 08:24 EDT

Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Network Team will dispatch in the AM to check power and equipment.

Affected Buildings:
Library Annex

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 20, 21:25 EDT

Jul 20, 2021

My Personal Information (myhr.ohio.edu)

Resolved - My Personal Information (myhr.ohio.edu)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 20, 12:03 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 21:59 EDT

Investigating - My Personal Information (myhr.ohio.edu)
Technicians are investigating issues with this service. We are currently investigating an issue with users not being able to sign into myhr.ohio.edu.

Affected services:
My Personal Information (myhr.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 19, 21:49 EDT

Jul 19, 2021

Enterprise Student Administration (PeopleSoft)

Resolved - Enterprise Student Administration (PeopleSoft)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 19, 15:38 EDT

Update - Enterprise Student Administration (PeopleSoft)

Issue appears to be resolved. We will continue to monitor.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 19, 11:49 EDT

Investigating - Enterprise Student Administration (PeopleSoft)

We continue to experience degraded performance of PeopleSoft from the maintenance that was performed, further updates are required. Users are currently able to log in and work in the system.

An update will be sent once everything is resolved.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 19, 10:12 EDT

Identified - Enterprise Student Administration (PeopleSoft)

We are experiencing degraded performance from the maintenance that was performed, further updates are required. An update will be sent once everything is back and users are able to log in.

Affected services:
PeopleSoft
My OHIO Student Center
Course Offerings
Faculty & Advising Center
Advisee lists
Class lists
DARS
Grade rosters
Textbook
PeopleSoft administrative screens
Authorized User payment portal
Enrollment and degree verification letters

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 18, 19:41 EDT

Jul 18, 2021

PeopleSoft, Oracle E-Business, OBI Reporting, and other applications

Completed - The scheduled maintenance has been completed.
Jul 18, 16:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:15 EDT

Scheduled - Enterprise Student Administration (PeopleSoft) and related services
July 17th 12:15am - July 18th 7:00pm

This is our standard quarterly maintenance window to apply updates. PeopleSoft, My OHIO Student Center, some features of Oracle e-Business and OBI Reporting, and other services that depend on data contained in PeopleSoft will be unavailable from 12:15 am Saturday through 7:00 pm on Sunday.

Affected Services:

PeopleSoft Administrative Screens
My OHIO Student Center
Advisee lists
Class lists
Course Offerings
DARS
Faculty & Advising Center
Grade rosters
Textbook

Other applications that depend on PeopleSoft, including:
AAC Study Tips
Account Validation Tool
account.ohio.edu (OHIO account activations)
Administrative Senate Elections
Apply for Graduation
Attendance
Authorized Access
Bobcat Student Orientation (BSO)
Certified Electronic Diplomas
Change of Income
Continuing Student Scholarship Application
Course Offerings
Enrollment and Degree Verification Letters
Environmental Health & Safety Radioactive Isotope Tracking System
Financial Aid Online Services
Financial Approvers and Related Metadata (FARM)
Global Opportunities Information System
Grads
Learning Communities
Mail Barcode Charge Form
Mass Element Entry
Network Remediation Portal
OBI Reporting (Reports and features that depend on student data)
Ohio Curriculum Enhancement and Approval Network (OCEAN)
Online Class Permission
Online Graduate Appointments
Oracle E-Business Suite - some admin functionality
Patton College of Education Clinical Experience Management System
Program to Aid Career Exploration (PACE)
Project Request Form
Scholarship System
Self Remediation Portal
Student Rapid Hire
Textbook
Transcripts
WorkForce - some admin functionality

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 15, 14:56 EDT

Finance & HR (Oracle e-Business Suite)

Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 05:00 EDT

Scheduled - Finance & HR (Oracle e-Business Suite)
July 18, 2021 5:00am - 7:00am

Service will be unavailable for this entire window.

This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 15, 17:03 EDT

Jul 17, 2021

Jul 16, 2021

No incidents reported.