All Systems Operational
Academic Tools (Blackboard Learn, etc.) ? Operational
LMS (Blackboard Learn)   ? Operational
Survey tools (Qualtrics)   ? Operational
Polling (Top Hat)   ? Operational
Lecture Capture (Panopto)   ? Operational
Course & Instructor Evaluations (Class Climate)   ? Operational
Collaboration Tools (Catmail, file sync & share, etc.) ? Operational
Catmail email & calendar   ? Operational
Network Storage (home.ohio.edu & shared.ohio.edu)   ? Operational
OneDrive   ? Operational
Box   ? Operational
Web Conferencing (Adobe Connect)   ? Operational
Streaming Video   ? Operational
Financial & HR Administration (e-Biz, etc.) ? Operational
Financial & HR Administration (Oracle e-Business Suite and related apps)   ? Operational
My Personal Information   ? Operational
Time & Attendance (WorkForce)   ? Operational
Business Systems Apps   ? Operational
Logins, Passwords & Accounts ? Operational
OHIO IDs & Passwords   ? Operational
Authentication & Logins   ? Operational
Multi-Factor Authentication   ? Operational
Internet & Phones ? Operational
Internet & phones on all campuses   ? Operational
Regional campus Internet & phones   ? Operational
Internet & phones in specific buildings   ? Operational
VPN   ? Operational
University telephones   ? Operational
CATVision   ? Operational
Student Administration (PeopleSoft, etc.) ? Operational
Student Administration (PeopleSoft)   ? Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.)   ? Operational
Web (www.ohio.edu, My OHIO, etc.) ? Operational
Websites (www.ohio.edu)   ? Operational
My OHIO   ? Operational
CMS (CommonSpot)   ? Operational
Web CMS   ? Operational
Other ? Operational
OBI Reporting   ? Operational
Virtual Desktops (VDI)   ? Operational
Print Management (Pharos)   ? Operational
Other   ? Operational
Hosted systems   ? Operational
IT Status Page   ? Operational
OnBase (Enterprise Document Management)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Internet (Multicast) Oct 7, 02:00-04:00 EST
Internet (Multicast)
October 7th, 2018 2:00 AM - 4:00 AM

Purpose of the maintenance is to perform upgrades to the network impacting multicast services. During the maintenance window there should be no impact to services.

Affected Services:
Wired Internet and WiFi multicast


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 5, 10:49 EDT
Catmail email & calendar Nov 2, 10:45-11:45 EST
We recently updated how Outlook for Windows and Outlook for Mac handle logins. If you use either of these apps, you might be prompted to log in the next time you start Outlook. This login prompt is part of the Outlook app and will happen automatically. We will not send you any emails asking you to update your login information. If you receive a message asking you to click a button or a link to log into or update your email account, that message is a scam and should be deleted.

Nov. 2, 2018, 8:00 am
Outlook and Outlook for Mac users may receive a login prompt when starting the app, even if you previously told Outlook to remember you. After successfully logging in, Outlook will go back to remembering you again.

Purpose:

Improve login security and add support for Microsoft's "Modern Authentication."

Affected Services:
Outlook 2016
Outlook for Mac

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Nov 2, 10:38 EDT
Lecture Capture - Panopto Dec 15, 19:00-23:00 EST
Lecture Capture - Panopto
December 15, 2018 7:00 PM - 11:00 PM

Purpose of the maintenance is to perform upgrades to Panopto. During the maintenance window users will be unable to access the application.

Affected Services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Dec 3, 10:45 EST
Blackboard Learn (Learning Management System) Dec 16, 00:01 - Dec 19, 12:29 EST
Blackboard Learn (Learning Management System)
Sunday December 16 12:01am until Wednesday December 19th 12:29pm
May experience some slowness with Blackboard

Purpose:

In preparation for the Blackboard upgrade that begins on December 19th, the vendor will be doing some work behind the scenes that may cause periods of intermittent slowness with Blackboard. Blackboard will remain available during this maintenance window, it may, however, respond slower than normal.

Affected Services:

Blackboard Learn
This also may affect other services that are accessed from within Blackboard Learn.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Dec 6, 12:42 EST
Internet - Athens and Regional Campuses Dec 16, 02:00-07:00 EST
Internet - Athens and Regional Campuses
December 16, 2018 2:00 AM - 7:00 AM

Purpose of the maintenance is to perform upgrades to the Athens Campus and Regional Campuses Internet. During the maintenance window users will experience a 10-15 minute outage of service while work is being done.

Affected Services:
Athens Campus and Regional Campuses
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Dec 14, 10:38 EST
Finance & HR (Oracle e-Business Suite) Dec 16, 04:00-07:00 EST
Finance & HR (Oracle e-Business Suite)
December 16, 2018 4:00 AM - 7:00 AM
Service will be unavailable for this entire window.

This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

Affected Services:
Oracle E-Business Suite:
Oracle FMS
Oracle HRMS
My Personal Information (myhr.ohio.edu)
BobcatBUY
Various web apps that depend on financial and HR data, including:
Online Graduate Appointments
Capital Planning Database
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Dec 14, 10:44 EST
webshare.ohio.edu Dec 19, 04:30-06:00 EST
webshare.ohio.edu
December 19, 2018 4:30 AM - 6:00 AM

Purpose of the maintenance is to perform upgrades to webshare.ohio.edu. During the maintenance window users will be unable to access the address.

Affected Services:
webshare.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Dec 19, 04:30 EST
ALICE Catalog Dec 19, 06:00-08:00 EST
ALICE Catalog
December 19, 2018 6:00 AM - 8:00 AM

Purpose of the maintenance is to perform upgrades to the ALICE Catalog. During the maintenance window the ALICE Catalog will be unavailable for 1 hour. Following the maintenance faculty, staff, and students will need to access the ALICE Catalog at alice.library.ohio.edu. The old address of alice.library.ohioU.edu is being retired.

Affected Services:
ALICE Catalog

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Dec 14, 11:09 EST
Blackboard Learn (Learning Management System) Dec 19, 12:30 - Dec 24, 23:59 EST
Blackboard Learn (Learning Management System)
Wednesday, December 19th 12:30pm until Monday, December 24th 11:59pm
Blackboard will be unavailable for the duration of the maintenance window

Purpose:

Blackboard will be offline for what should be the last extended maintenance outage of its kind, as we undergo an upgrade. Details about the upgrade can be found in the news article here: https://www.ohio.edu/oit/teaching/teaching-and-learning-tools/learning-management-system/news/december-blackboard-learn

Affected Services:

Blackboard Learn
This also may affect other services that are accessed from within Blackboard Learn.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Dec 6, 10:56 EST
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018
Computer Service Center
Completed - The scheduled maintenance has been completed.
Dec 11, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 18:00 EST
Scheduled - Computer Service Center
December 11, 2018 6:00 PM - 10:00 PM

Purpose of the maintenance is to perform work in the Computer Service Center. This maintenance will affect share locations at \\shared.ohio.edu and \\home.ohio.edu including ..\appshare. During the maintenance window users will experience an outage of these services lasting only a few seconds.

Affected Services:
share locations at \\shared.ohio.edu and \\home.ohio.edu including ..\appshare

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 7, 10:23 EST
Dec 10, 2018

No incidents reported.

Dec 9, 2018
OHIO IDs & Passwords (MyID)
Completed - The scheduled maintenance has been completed.
Dec 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:30 EST
Scheduled - OHIO IDs & Transact
December 9, 2018 6:30 AM - 7:00 AM

Purpose of the maintenance is to perform an upgrade to the OHIO ID & Transact systems. During the maintenance window users will be unable to pay using these Blackboard tenders: Bobcat Cash, Flex Points, Meal Plans, and Guest / Departmental Print Cards. Additionally, the Bobcat Depot and all regional ID card production sites will be unable to produce new or replacement ID cards in IDWorks during the upgrade, and should refrain from launching IDWorks during the upgrade process. Finally, the BbTs shortcut and the web reporting site should not be used during the upgrade. This will not affect Sequoia Point of Sale Systems, cash sales, or credit card sales.

Affected Services:
OHIO ID activation
OHIO password changes & resets
account.ohio.edu (MyID)
Bobcat Cash
Flex Points
Meal Plans
Guest/Departmental Print Cards

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 6, 15:58 EST
Internet & Phones in Scripps Hall and Sing Tao House
Completed - The scheduled maintenance has been completed.
Dec 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 04:00 EST
Scheduled - Internet & Phones in Scripps Hall and Sing Tao House
December 9, 2018 4:00 AM - 7:00 AM

Purpose of the maintenance is to perform upgrades to the network in Scripps Hall and Sing Tao House. During the maintenance window users at these locations will be unable to access the network.

Affected Services:
Scripps Hall
Sing Tao House
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 6, 15:49 EST
Dec 8, 2018
Enterprise Student Administration (PeopleSoft SIS)
Completed - The scheduled maintenance has been completed.
Dec 8, 19:13 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 00:00 EST
Scheduled - Enterprise Student Administration (PeopleSoft)
Saturday, December 8 at 12:00 AM until Monday, December 10 at 8:00 AM

Purpose of the maintenance is to perform an upgrade to PeopleSoft and all PeopleSoft integration's. During the maintenance window users will be unable to access any of the affected services listed below.

Affected Services:
PeopleSoft
My OHIO Student Center
Course Offerings
Faculty & Advising Center
Advisee lists
Class lists
DARS
Grade rosters
Textbook
PeopleSoft administrative screens
Authorized User payment portal
Enrollment and degree verification letters

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 6, 15:31 EST
Database Maintenance (ODWP)
Completed - The scheduled maintenance has been completed.
Dec 8, 08:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 07:31 EST
Scheduled - Database Maintenance (ODWP)
December 8, 2018 7:30 AM - 8:15 AM
Services will be unavailable throughout this window.

Purpose of the maintenance will be to perform updates to the Oracle database. During the maintenance window users will be unable to access the affected services listed below.

Affected Services:
Custom Apps (PeopleSoft)
DARS
IDM
Mulesoft
NetOhio
NetReg

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 6, 15:37 EST
Dec 7, 2018
Blackboard Learn (Learning Management System)
Resolved - Turnitin: Service has been restored. Response from Turnitin posted below:

You may have experienced issues with viewing submissions today. This was the result of a service degradation affecting the performance of FeedbackStudio.
We are pleased to announce that this has now been resolved.

We sincerely apologize for the inconvenience caused.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues
Dec 7, 13:59 EST
Identified - Turnitin:
We received notification from Turnitin that they are currently experiencing a service disruption that is affecting system performance.

Affected Services
Turnitin

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 7, 11:57 EST
My Personal Information (myhr.ohio.edu)
Resolved - We have corrected the issue with the icons missing when using off campus connections. This issue has been resolved.
Dec 7, 08:52 EST
Identified - My Personal Information (myhr.ohio.edu)
Navigation icons are not displaying correctly in My Personal Information for off-campus users. This only affects the way the service looks. All features remain available. We have identified a fix and will apply it after normal business hours.

Affected services:
My Personal Information (myhr.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 6, 10:39 EST
Proctorville Campus Internet & Phones
Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 EST
Scheduled - Proctorville Campus Internet & Phones
December 7, 2018 12:00 AM - 5:00 AM

Horizon Telecom will be repairing damaged fiber that feeds into the Proctorville campus. During the maintenance window there is no impact expected.

Affected Services:
Proctorville Campus
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 6, 15:08 EST
Dec 6, 2018
Finance & HR (Oracle e-Business Suite)
Completed - The scheduled maintenance has been completed.
Dec 6, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 22:00 EST
Scheduled - Finance & HR (Oracle e-Business Suite)
December 6, 2018 10:00 PM - 11:00 PM

Purpose of the maintenance is to perform updates that impact the Oracle e-Business Suite. During the maintenance window users will be unable to access any of the affected services listed below.

Affected Services:
Oracle E-Business Suite:
Oracle FMS
Oracle HRMS
My Personal Information (myhr.ohio.edu)

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 6, 14:58 EST
Dec 5, 2018

No incidents reported.

Dec 4, 2018
Multi-factor authentication
Completed - The scheduled maintenance has been completed.
Dec 4, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:00 EST
Scheduled - Multi-factor authentication
December 4, 2018 10:00 PM - 11:00 PM

Purpose of the maintenance is to perform an update to DUO multi-factor authentication. During the maintenance window users will experience a brief interruption of service if trying to authenticate.

Affected Services:
Multi-factor authentication

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Dec 4, 14:19 EST
Dec 3, 2018

No incidents reported.

Dec 2, 2018
Crawford-241-S1 is down
Resolved - Switch is back up and running, wired clients working along with clients associating to the WiFi. Problem has been resolved.
Dec 2, 09:16 EST
Identified - UPS battery failure in Crawford closet 241. The switch was down which affected about 48 users wired and wireless.
Dec 2, 09:03 EST
My OHIO Portal
Completed - The scheduled maintenance has been completed.
Dec 2, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:00 EST
Scheduled - My OHIO Portal
December 2, 2018 6:00 AM - 7:00 AM

Purpose of the maintenance is to perform an upgrade to my.ohio.edu. During the maintenance window users will be unable to access my.ohio.edu. CommonSpot will also be unavailable during this time.

Affected Services:
My OHIO portal (my.ohio.edu)
CommonSpot

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 30, 14:04 EST
Data Warehouse Database Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 05:00 EST
Scheduled - Data Warehouse Database Maintenance
December 2, 2018 5:00 AM - 6:00 AM

Purpose of the maintenance is to update the data warehouse database related to Mulesoft and all integration's with Mulesoft. Services related will not be available during the maintenance window.

Affected Services:
Mulesoft and all Mulesoft integration's

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 30, 13:59 EST
MuleSoft & OHIO ID's and Passwords
Completed - The scheduled maintenance has been completed.
Dec 2, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 05:00 EST
Scheduled - MuleSoft & OHIO ID's and Passwords
December 2, 2018 5:00 AM - 6:00 AM

Services will be unavailable throughout this window. Purpose of the maintenance is to perform an upgrade to MuleSoft, which will also impact OHIO ID's and Passwords. During the maintenance window users will be unable to activate, change & reset passwords, and access MyID.

Affected Services:
Mulesoft
OHIO ID activations
OHIO password changes & resets
account.ohio.edu (MyID)

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 30, 13:50 EST
OnBase (Enterprise Document Management)
Completed - The scheduled maintenance has been completed.
Dec 2, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 02:00 EST
Scheduled - OnBase (Enterprise Document Management)
December 2, 2018 2:00 AM - 5:00 AM

Purpose of the maintenance is to perform upgrades to the Oracle server. During the maintenance window users accessing OnBase and related applications will experience a brief outage of service when the server is rebooted.

Affected services:
OnBase enterprise document management system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 30, 11:17 EST
Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

← Incident History Powered by Statuspage

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