Update - The issue has been resolved with some limitations. Inbound and outbound calls are now connecting successfully. However, VoIP encryption was disabled to restore phone service. We are continuing to work with Cisco to resolve the encryption issue on the secondary circuit and restore encrypted voice communications.
Until encryption has been restored, credit card merchants should not accept payment card information over the phone.
May 29, 2026 - 08:30 EDT
Investigating - We are currently troubleshooting an issue with in the phone system. Currently 7405931000 is unavailable. Network engineering is investigating the scale of impact and troubleshooting.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 28, 2026 - 15:52 EDT
Accounts & Identity Management
Operational
90 days ago
100.0
% uptime
Today
Accounts & Password Management
Operational
90 days ago
100.0
% uptime
Today
OHIO ID Cards
Operational
90 days ago
100.0
% uptime
Today
Multi-Factor Authentication (MFA)
Operational
90 days ago
100.0
% uptime
Today
OHIO Login & Single Sign-On (SSO)
Operational
90 days ago
100.0
% uptime
Today
Teaching & Learning Tools
Operational
90 days ago
99.93
% uptime
Today
Blackboard Learn (LMS)
Operational
90 days ago
100.0
% uptime
Today
Canvas (LMS)
Operational
90 days ago
99.61
% uptime
Today
Panopto Lecture Capture
Operational
90 days ago
100.0
% uptime
Today
Top Hat Student Response System
Operational
90 days ago
100.0
% uptime
Today
VoiceThread
Operational
90 days ago
100.0
% uptime
Today
VitalSource Digital Course Materials
Operational
90 days ago
100.0
% uptime
Today
Testing & Survey Tools
Operational
90 days ago
100.0
% uptime
Today
Proctortrack Online Proctoring
Operational
90 days ago
100.0
% uptime
Today
REDCap Surveys
Operational
90 days ago
100.0
% uptime
Today
Qualtrics Surveys
Operational
90 days ago
100.0
% uptime
Today
Scantron Test Scoring
Operational
90 days ago
100.0
% uptime
Today
Everfi Online Training
Operational
90 days ago
100.0
% uptime
Today
Blue Student Evaluations of Teaching
Operational
90 days ago
100.0
% uptime
Today
Classroom Technology & Attendance
Operational
90 days ago
100.0
% uptime
Today
Attendance Tracking System
Operational
90 days ago
100.0
% uptime
Today
OHIO University Learning Network (OULN)
Operational
90 days ago
100.0
% uptime
Today
Classroom Technology Packages
Operational
90 days ago
100.0
% uptime
Today
Wireless Display Projection
Operational
90 days ago
100.0
% uptime
Today
Email & Calendar
Operational
90 days ago
100.0
% uptime
Today
Catmail Email
Operational
90 days ago
100.0
% uptime
Today
Catmail Calendar
Operational
90 days ago
100.0
% uptime
Today
Email Mailing Lists
Operational
90 days ago
100.0
% uptime
Today
Mass Email Service
Operational
90 days ago
100.0
% uptime
Today
Microsoft Bookings
Operational
90 days ago
100.0
% uptime
Today
Shared Mailboxes & Calendars
Operational
90 days ago
100.0
% uptime
Today
Collaboration & Shared Groups
Operational
90 days ago
100.0
% uptime
Today
Microsoft 365 Groups
Operational
90 days ago
100.0
% uptime
Today
Chat & Online Meetings
Operational
90 days ago
100.0
% uptime
Today
Microsoft Teams
Operational
90 days ago
100.0
% uptime
Today
Skype for Business
Operational
90 days ago
100.0
% uptime
Today
File Storage & Sharing
Operational
90 days ago
100.0
% uptime
Today
Filelocker Secure File Sharing
Operational
90 days ago
100.0
% uptime
Today
OneDrive Cloud Storage
Operational
90 days ago
100.0
% uptime
Today
Home & Shared Folders
Operational
90 days ago
100.0
% uptime
Today
Other Microsoft 365 Apps & Services
Operational
90 days ago
100.0
% uptime
Today
Microsoft Forms
Operational
90 days ago
100.0
% uptime
Today
Microsoft Office Online
Operational
90 days ago
100.0
% uptime
Today
Microsoft OneNote
Operational
90 days ago
100.0
% uptime
Today
Microsoft Power Automate
Operational
90 days ago
100.0
% uptime
Today
Microsoft Power BI
Operational
90 days ago
100.0
% uptime
Today
Websites
Operational
90 days ago
100.0
% uptime
Today
OHIO.edu Website
Operational
90 days ago
100.0
% uptime
Today
Web Content Management System (CMS)
Operational
90 days ago
100.0
% uptime
Today
Personal Website Hosting
Operational
90 days ago
100.0
% uptime
Today
Google Analytics
Operational
90 days ago
100.0
% uptime
Today
Squarespace Domain Registration
Operational
90 days ago
100.0
% uptime
Today
Video & Streaming Services
Operational
90 days ago
100.0
% uptime
Today
YouTube Live Streaming
Operational
90 days ago
100.0
% uptime
Today
YouTube Video on Demand
Operational
90 days ago
100.0
% uptime
Today
Adobe Connect Video Conferencing
Operational
90 days ago
100.0
% uptime
Today
Network & Phone Services
Major Outage
90 days ago
99.57
% uptime
Today
Campus Internet & Phones
Major Outage
90 days ago
98.94
% uptime
Today
Regional Campus Internet & Phones
Operational
90 days ago
99.64
% uptime
Today
Building-Specific Internet & Phones
Operational
90 days ago
98.9
% uptime
Today
Virtual Private Network (VPN)
Operational
90 days ago
100.0
% uptime
Today
VoIP Telephone Service
Under Maintenance
90 days ago
99.96
% uptime
Today
Fax Service
Operational
90 days ago
100.0
% uptime
Today
Research Tools
Operational
90 days ago
100.0
% uptime
Today
Supercomputing (Ohio Supercomputer Center)
Operational
90 days ago
100.0
% uptime
Today
Cayuse Research Administration
Operational
90 days ago
100.0
% uptime
Today
Device Management & Printing Services
Operational
90 days ago
99.99
% uptime
Today
Guest Printing Service
Operational
90 days ago
99.97
% uptime
Today
Student Printing Service
Operational
90 days ago
99.97
% uptime
Today
Departmental Printing Service
Operational
90 days ago
100.0
% uptime
Today
Virtual Desktop Service
Operational
90 days ago
100.0
% uptime
Today
Managed PCs
Operational
90 days ago
100.0
% uptime
Today
Managed Macs
Operational
90 days ago
100.0
% uptime
Today
Administrative Systems
Operational
90 days ago
99.96
% uptime
Today
OnBase Document Imaging & Workflow
Operational
90 days ago
99.92
% uptime
Today
Oracle Business Intelligence (OBI) Reporting
Operational
90 days ago
100.0
% uptime
Today
Student Administration Systems
Operational
90 days ago
100.0
% uptime
Today
Academic Applications
Operational
90 days ago
100.0
% uptime
Today
My OHIO Success Network
Operational
90 days ago
100.0
% uptime
Today
PeopleSoft Student Administration
Operational
90 days ago
100.0
% uptime
Today
Financial & HR Systems
Operational
90 days ago
99.91
% uptime
Today
Oracle Financial & HR Administration
Operational
90 days ago
100.0
% uptime
Today
Business Systems Applications
Operational
90 days ago
100.0
% uptime
Today
My Personal Information (MPI)
Operational
90 days ago
100.0
% uptime
Today
WorkForce Time & Attendance
Operational
90 days ago
100.0
% uptime
Today
BobcatBUY Procurement
Operational
90 days ago
99.55
% uptime
Today
Concur Travel & Expense
Operational
90 days ago
99.91
% uptime
Today
Additional IT Services
Operational
90 days ago
98.0
% uptime
Today
Hosted Systems & Servers
Operational
90 days ago
100.0
% uptime
Today
Go OHIO Mobile App
Operational
90 days ago
100.0
% uptime
Today
CATVision Cable TV
Operational
90 days ago
100.0
% uptime
Today
Technology Help Center
Operational
90 days ago
100.0
% uptime
Today
TeamDynamix Service Desk (TDNext)
Operational
90 days ago
100.0
% uptime
Today
IT Status Page
Operational
90 days ago
100.0
% uptime
Today
Other IT Services
Operational
90 days ago
88.67
% uptime
Today
GitHub Enterprise Server Update
Operational
90 days ago
95.33
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Phones - All OHIO Campuses Friday May 29, 2026 10:00 pm - 10:30 pm
There will be an expected in-bound calling outage at 10:00pm expected to last less than 30 minutes, impacting voice across all OHIO campuses. This shouldn't affect any out-bound calls.
Affected Services: University telephones - in-bound calls only
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above. Posted on
May 29, 2026 - 12:11 EDT
IBM Security Identity Manger (ISIM) Sunday, May 31st 2:00 AM - 4:00 AM
Identity Management System is down for maintenance and will return shortly. Users will be unable to activate accounts or change passwords during maintenance.
Affected Services: IBM Security Identity Manager Posted on
May 21, 2026 - 12:34 EDT
Student Response System June 7th, 3:00 AM - 8:00 AM
Top Hat has scheduled maintenance on June 7, 2026, from 3am ET to 8am ET. This window was chosen to minimize impact on users.
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them. Purpose:
Affected Services: Top Hat student response system
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above. Posted on
May 28, 2026 - 12:05 EDT
Resolved -
Regional Campus Internet & Phones Network services to the Lancaster Campus, including voice, video, and data are down. Technicians are investigating issues with this service.
Affected Buildings: Lancaster
Affected Services: Lancaster Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 29, 09:48 EDT
Resolved -
The service provider has completed repairs and confirmed service restoration. The circuit is stable, and this incident is now resolved.
May 28, 22:51 EDT
Monitoring -
The service provider is reporting recovery on the impacted circuit, and it is currently validating clean. Work is ongoing, and we will provide an update once repairs are fully complete.
May 28, 22:03 EDT
Update -
The service provider has a technician onsite replacing a failed core device at the Lancaster POP. No ETR has been provided.
May 28, 21:30 EDT
Identified -
The Lancaster campus uplink is currently unavailable. The service provider has identified a hardware failure and is actively working to replace the affected equipment. An estimated time of repair (ETR) has not yet been provided.
May 28, 18:25 EDT
On Thursday May 28, between 6 and 6:30pm EDT we will be performing maintenance on Canvas. During this time, if you attempt to log into Canvas you may receive an error message. Any users logged in before the maintenance begins will not be impacted.
If you do attempt to login during this time and receive an error message, please wait until after the maintenance window and try again. If you are still receiving the error message you may need to clear the cache on your browser to clear the error message.
All other Canvas functions will remain operational during the maintenance.
Affected Services: Canvas
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 22, 09:48 EDT
Completed -
The scheduled maintenance has been completed.
May 28, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 11:00 EDT
Scheduled -
Regional Campus Internet & Phones Chillicothe Campus Thursday, May 28th, 11:00 AM - 12:00 PM
We will work with our network providers Oarnet & Glofiber to convert the Chillicothe campus uplink circuits from ELINE to ELAN.
There will be an outage lasting up to one hour.
Affected Campuses and Services: Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 22, 09:57 EDT
Completed -
The scheduled maintenance has been completed.
May 24, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 06:00 EDT
Scheduled -
Power, Internet & Phones in Specific Buildings Sunday May 24th 6:00 AM - 10:00 PM
This outage will provide an opportunity to perform necessary tie-in projects taking place at the Old Heating Plant switchgear. These activities reduce the likelihood of an unplanned service interruption and enable Facilities Management to more quickly and safely respond in the event of an unplanned outage. The outage has been scheduled during non-business hours to minimize impact to the Ohio University community.
Affected Buildings: • 29 Park Place • 29 Park Place Carriage House • 35 Park Place • Alden Library • Athena Theater (Athena North and South Businesses) • Baker University Center • Bentley Hall • Bentley Hall Annex • Botanical Research Building • Bromley Hall • Bryan Hall • Muck Business Annex • Central Classroom Building • Chubb Hall • Clippinger Research Annex • Coal Storage Building • Copeland Hall • Crewson House • Cutler Hall • Edwards Accelerator • Ellis Hall • Galbreath Chapel • Glidden Hall • Gordy Hall • Haning Hall • Hudson Health Center • Jennings House • Kantner Hall • Lasher Hall • Life Sciences Building • Lindley Hall • McGuffey Hall • Mckee House • Mckee Storage • Memorial Auditorium • Morton Hall • Music Research Hall • Old Heating Plant • Patton Hall • Putnam Hall • Research and Technology Center • RTV Communications Building • Schoonover Center • Scripps Hall • Sculpture Studio (Levy Ceramics) • Seigfred Hall • Sing Tao Center • Trisolini House • Tupper Hall • Upper Campus Grounds • Voigt Hall • Walter Student Success Center • Wilson Hall (College Green) • Yamada House
Affected Services: Power Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 18, 07:40 EDT
Completed -
The scheduled maintenance has been completed.
May 24, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 EDT
Scheduled -
Student Response System Sunday, May 24th 3:00 AM - 8:00 AM
Top Hat has scheduled maintenance on May 24, 2026, from 3am ET to 8am ET. This window was chosen to minimize impact on users.
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
Affected Services: Top Hat student response system
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 14, 19:18 EDT
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 11, 10:12 EDT
Completed -
The scheduled maintenance has been completed.
May 21, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 11:00 EDT
Scheduled -
Regional Campus Internet & Phones Thursday May 21st 11:00 AM - 12:00 PM
Network services, including voice, video, & data, will be down during the conversion. The outage is expected to last less than one hour.
Affected Campuses and Services: Zanesville Campus Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 14, 19:15 EDT
Completed -
The scheduled maintenance has been completed.
May 21, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 EDT
Scheduled -
Internet & Phones in Specific Buildings Wednesday May 20th - Thursday May 21st 10:00 PM - 6:00 AM
There will be a network outage expected to last less than 30 minutes, impacting voice, video, & data for the affected sites.
Affected Buildings: OHIO Airport Albany OHIO Lancaster Campus OHIO West State Street Complex OHIO Zanesville Campus OUHCOM Woodland Center Inc. Meigs County Office
Affected Services: Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 18, 09:10 EDT
Completed -
The scheduled maintenance has been completed.
May 20, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:00 EDT
Scheduled -
Regional Campus Internet & Phones May 19th-20th 11:00 PM - 1:00 AM
The may be one or more disruptions lasting up to one minute as traffic fails over between uplinks.
Affected Campuses and Services: Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 7, 13:50 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:00 EDT
Scheduled -
Internet & Phones in Specific Buildings Tuesday, May 19th 12:00 AM - 6:00 AM
There will be a network outage expected to last less than 30 minutes, impacting voice, video, & data for the affected sites.
Affected Buildings: OHIO Airport Albany OHIO Lancaster Campus OHIO West State Street Complex OHIO Zanesville Campus OUHCOM Woodland Center Inc. Meigs County Office
Affected Services: Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 18, 09:08 EDT
Completed -
The scheduled maintenance has been completed.
May 17, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:00 EDT
Scheduled -
Internet & Phones in Specific Buildings Sunday, May 17th 5:00 AM - 11:00 PM
This outage will provide an opportunity to perform necessary preventative maintenance and tie-in projects taking place at the Old Heating Plant switchgear. These activities reduce the likelihood of an unplanned service interruption and enable FM to more quickly and safely respond in the event of an unplanned outage. The outage has been scheduled during non-business hours to minimize impact to the Ohio University community.
This will impact all buildings on the Athens campus except the following:
• 4 University Terrace • 31 S. Court Street • 66 University Terrace • Bingham House • Columbus Road Buildings • Konneker Alumni Center • Ping Cottage • The Ridges Buildings • West State Street Research Park
Affected Services: Power Wired Internet WiFi University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 11, 11:32 EDT
Service will be unavailable throughout this window. Please note that any agents that are scheduled to run during this time will fail, and you will not be able to execute any reports. This maintenance will not affect the behavior of existing reports. If you notice any issues with OBI behavior after maintenance concludes, please try clearing your browser cache. Instructions can be found at: https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache
Affected Services: OBI Reporting (obi.ohio.edu)
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 14, 15:16 EDT
Completed -
The scheduled maintenance has been completed.
May 17, 07:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:00 EDT
Scheduled -
Finance & HR (Oracle e-Business Suite) Sunday, May 17th, 6:00 AM - 7:30 AM
This is our standard, regularly scheduled quarterly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.
Affected Services: BobcatBUY Oracle E-Business Suite My Personal Information (myhr.ohio.edu)
Various web apps that depend on financial and HR data, including: Account Validation Tool Capital Planning Database FARM Journal Entry Tool (JET) Mail Barcode Charge Form Mass Element Entry OHIO Bobcat Insights (OBI/Reporting) Online Graduate Appointments Payroll Expense Distribution System Student Rapid Hire Workforce
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 14, 14:47 EDT
Completed -
The scheduled maintenance has been completed.
May 17, 02:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 02:00 EDT
Scheduled -
Virtual Desktops (VDI) Sunday, May 17th 2:00 AM - 2:30 AM
While this maintenance processes, users will not be able to create new connections to their desktops.
Affected Services: Virtual Desktops (VDI)
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 14, 15:06 EDT
Completed -
The scheduled maintenance has been completed.
May 16, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 06:00 EDT
Scheduled -
Finance & HR (Oracle e-Business Suite) Saturday, May 16th, 6:00 AM - 11:00 AM
This is our standard, regularly scheduled quarterly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.
Affected Services: BobcatBUY Oracle E-Business Suite My Personal Information (myhr.ohio.edu)
Various web apps that depend on financial and HR data, including: Account Validation Tool Capital Planning Database FARM Journal Entry Tool (JET) Mail Barcode Charge Form Mass Element Entry OHIO Bobcat Insights (OBI/Reporting) Online Graduate Appointments Payroll Expense Distribution System Student Rapid Hire Workforce
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 14, 14:48 EDT