Update - We are continuing to work on a fix for this issue.
Sep 29, 2023 - 11:03 EDT
Sep 29, 2023 - 11:03 EDT
Identified - TDX is currently experiencing degraded service in email monitors (ticket creation from email) We will continue to monitor the situation and update when we have some more information.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 28, 2023 - 14:11 EDT
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 28, 2023 - 14:11 EDT
Investigating - IBM SPSS on macOS
Please refrain from upgrading to macOS Sonoma until IBM releases a fix for the compatibility issues with IBM SPSS. Upgrading to Sonoma at this time may result in functionality problems.
If you have already upgraded to Sonoma and are experiencing issues, we recommend using Virtual Desktop Infrastructure (VDI) as an alternative solution. VDI allows you to access SPSS on a virtual desktop environment unaffected by the compatibility issues with Sonoma.
Affected services:
IBM SPSS on macOS
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 27, 2023 - 14:59 EDT
Please refrain from upgrading to macOS Sonoma until IBM releases a fix for the compatibility issues with IBM SPSS. Upgrading to Sonoma at this time may result in functionality problems.
If you have already upgraded to Sonoma and are experiencing issues, we recommend using Virtual Desktop Infrastructure (VDI) as an alternative solution. VDI allows you to access SPSS on a virtual desktop environment unaffected by the compatibility issues with Sonoma.
Affected services:
IBM SPSS on macOS
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 27, 2023 - 14:59 EDT
Accounts, Passwords and Identity
Operational
OHIO ID and guest account activation, management & deactivation; Password changes & resets; Multi-Factor Authentication
Accounts & Passwords
Operational
OIHO ID and password activation, management, and resets via account.ohio.edu
ID Cards
Operational
Printing new and replacement ID cards, taking and uploading ID photos
Multi-Factor Authentication
Operational
Two-step login verification via mobile app, phone call or text message.
OHIO login page & Single Sign-On
Operational
OHIO authentication, including Single Sign-On.
Teaching & Learning Tools
Operational
Learning Management System (Blackboard Learn), VoiceThread, Student Response System, Lecture Capture
Learning Management System (Blackboard Learn)
Operational
Online service for posting course materials and facilitating interactions between instructors, TAs, students and guests.
Lecture Capture (Panopto)
Operational
Cloud service for recording, playing back and annotating lectures and multimedia presentations.
Student Response System
Operational
Interactive lectures, real time polling and quizzes, and attendance tracking using an app installed on students' personal devices
VoiceThread
Operational
Upload, share and discuss documents, presentations, images, audio files and videos. Provide comments/feedback via microphone, webcam, text, phone, audio upload, or freehand markup.
Digital Course Materials (VitalSource)
Operational
VitalSource is the tool students use for Inclusive Access digital course materials.
REDCap
Operational
Testing & Surveys
Operational
Proctored exams, Standardized tests, Test scoring, Surveys, Course & Instructor Evaluations
Course & Instructor Evaluations (Class Climate)
Operational
Class Climate app for online course evaluations.
Proctored Exams & Standardized Tests
Operational
On and off-site proctored exams; Standardized testing
Surveys (Qualtrics)
Operational
Qualtrics cloud-based tool for creating, distributing and analyzing surveys.
Test scoring
Operational
Automated processing of paper-based Scantron bubble sheet exams.
Everfi
Operational
Classrooms
Operational
OULN, Technology Packages in classrooms, Wireless Display Projection, Attendance Tracking
Attendance Tracking
Operational
ID card-based attendance tracking in select university lecture halls for instructor-led classes and special events.
OULN
Operational
A network of dedicated videoconferencing classrooms on the Athens campus, regional campuses, and regional centers that supports high quality, real time, simultaneous interactions between participants in multiple locations.
Technology Packages in classrooms
Operational
Installation and management of technology packages in classrooms to provide computer access, display projection, and sound.
Wireless Display Projection
Operational
Wireless display technology that lets you use a small, downloadable app to send video and audio to the room's projector or flat panel over Wi-Fi.
Email & Calendar
Operational
Email, calendar, bookings, mailing lists, mass mailings, shared mailboxes & calendars
Catmail calendar
Operational
Office 365-based calendar for tracking appointments and scheduling meetings.
Email
Operational
Office 365-based email for students, faculty, staff, emeriti, retirees and alumni who graduated post-2000.
Mailing Lists
Operational
Opt-in/out, listserv-style discussion or announcement lists for small or large groups.
Mass Mailings
Operational
Bulk email sent to all faculty/staff/students or to specific subsets of the University community. This service also can be used to obtain an electronic file that contains employee directory information.
Microsoft Bookings
Operational
Online and mobile Office 365 tool that helps you keep track of your appointments, your staff, and your customers.
Shared Mailboxes & Calendars
Operational
Custom Office 365 email address that lets one or more individuals send and receive mail using that address rather than their personal address. Can also be used for calendar appointments.
Group-Based Collaboration
Operational
Office 365 groups
Microsoft Groups
Operational
Shared workspaces for email, conversations, files, and events where group members can communicate and collaborate.
Chat & Remote Meetings
Operational
Skype for Business
Operational
Office 365 tool for video chat, instant messaging, and hosting or attending online meetings.
Microsoft Teams
Operational
Office 365 team-based group chat, instant messaging, and collaboration tool that works with OneDrive, OneNote, and other Office 365 services via Microsoft Groups.
File Storage & Sharing
Operational
Filelocker
Operational
Web-based application for temporary, secure file storage and sharing.
OneDrive
Operational
Office 365-based file storage & sharing
Home and Shared Folders (home.ohio.edu & shared.ohio.edu)
Operational
Personal & departmental storage (home.ohio.edu and shared.ohio.edu) and mapped drives using network attached storage (NAS).
Office 365 - Misc. Apps and Services
Operational
Various cloud-based Microsoft services that do not fit into an existing OIT service family.
Forms
Operational
Office 365 tool for building online forms and surveys.
Office Online
Operational
Browser-based versions of Word, Excel, PowerPoint, and other productivity tools.
OneNote
Operational
Online, collaborative notebook app.
Power Automate
Operational
Workflow automation tool formerly known as Microsoft Flow.
Power BI
Operational
Microsoft's business intelligence and data analysis tool.
Websites
Operational
Web CMS, CommonSpot, Web Analytics, Custom Web Addresses, SSL Certificates, Personal Web Page Hosting, My OHIO Portal
Web CMS
Operational
Centrally managed web hosting that allows site owners and content contributors to edit and publish official, University-branded web pages without needing to know how to write website code.
My OHIO Portal
Operational
Updating the status of My OHIO Portal
OHIO Website (www.ohio.edu)
Operational
OHIO's home page and other university-managed websites/servers
Personal Web Page Hosting
Operational
Allows employees to create a personal website with an ohio.edu domain for the purposes of sharing professional work, research, course materials, publications or related materials pertaining to the activities of Ohio University.
Web Analytics
Operational
Google Analytics provides detailed measurements of web page traffic and visitor behavior.
Websites Domain Registrations (Google Domains)
Operational