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OHIO Information Technology

All Systems Operational

Accounts, Passwords and Identity Operational

Accounts & Passwords Operational

ID Cards Operational

Multi-Factor Authentication Operational

OHIO login page & Single Sign-On Operational

Teaching & Learning Tools Operational

Learning Management System (Blackboard Learn) Operational

Lecture Capture (Panopto) Operational

Student Response System Operational

VoiceThread Operational

Digital Course Materials (VitalSource) Operational

Testing & Surveys Operational

Course & Instructor Evaluations (Class Climate) Operational

Proctored Exams & Standardized Tests Operational

Surveys (Qualtrics) Operational

Test scoring Operational

Classrooms Operational

Attendance Tracking Operational

OULN Operational

Technology Packages in classrooms Operational

Wireless Display Projection Operational

Email & Calendar Operational

Catmail calendar Operational

Email Operational

Mailing Lists Operational

Mass Mailings Operational

Microsoft Bookings Operational

Shared Mailboxes & Calendars Operational

Group-Based Collaboration Operational

Microsoft Groups Operational

Chat & Remote Meetings Operational

Skype for Business Operational

Microsoft Teams Operational

File Storage & Sharing Operational

Filelocker Operational

OneDrive Operational

Home and Shared Folders (home.ohio.edu & shared.ohio.edu) Operational

Office 365 - Misc. Apps and Services Operational

Forms Operational

Office Online Operational

OneNote Operational

Power Automate Operational

Power BI Operational

Websites Operational

CommonSpot CMS Operational

Web CMS Operational

My OHIO Portal Operational

OHIO Website (www.ohio.edu) Operational

Personal Web Page Hosting Operational

Web Analytics Operational

Video Operational

Streaming Operational

Video Conferencing (Adobe Connect) Operational

Video on Demand Operational

Internet & Phones Operational

Internet & phones on all campuses Operational

Regional campus Internet & phones Operational

Internet & phones in specific buildings Operational

VPN Operational

Telephone Operational

Fax Operational

Research Operational

Supercomputing Operational

LEO Operational

Computer & Device Support Operational

Guest Printing Operational

Student Printing Operational

Managed Printing for Departments Operational

Virtual Desktops Operational

Managed PCs Operational

Managed Macs Operational

Administrative Systems Operational

OBI Reporting Operational

Document Imaging & Workflow Operational

Student Administration (PeopleSoft, etc.) Operational

Student Administration (PeopleSoft) Operational

Academic Apps (Course Offerings, Faculty & Advising Center, etc.) Operational

My OHIO Success Network Operational

Financial & HR Administration (e-Biz, etc.) Operational

Financial & HR Administration (Oracle e-Business Suite and related apps) Operational

My Personal Information Operational

Time & Attendance (WorkForce) Operational

Business Systems Apps Operational

BobcatBUY Operational

Concur Operational

Other Operational

Hosted systems Operational

IT Status Page Operational

CATVision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 9, 2020

No incidents reported today.

Jul 8, 2020

Regional Campus Internet & Phones

Resolved - Regional Campus Internet & Phones
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 8, 11:31 EDT

Identified - Regional Campus Internet & Phones: Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Zanesville
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 8, 09:28 EDT

Jul 7, 2020

OnBase (Enterprise Document Management)

Resolved - OnBase (Enterprise Document Management)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 7, 17:05 EDT

Investigating - OnBase (Enterprise Document Management)
Technicians are investigating issues with this service. Users may experience degraded performance.

We will post updates as they become available.

Affected services:
OnBase electronic document management system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 7, 16:39 EDT

Internet & Phones in Library Annex

Resolved - Internet & Phones in Library Annex
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 7, 15:47 EDT

Monitoring - Internet & Phones in Specific Buildings
Technicians continue to investigate the issue. The outage was caused by a scheduled power outage from AEP for 9am to 3pm today.

Affected Buildings:
Library Annex

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 7, 10:22 EDT

Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Network, WiFi, and phones are down.

Affected Buildings:
Library Annex

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 7, 10:17 EDT

Jul 6, 2020

Service Desk Phone Support

Resolved - Service Desk Phone Support
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 6, 10:26 EDT

Investigating - Service Desk Phone Support
Technicians are investigating issues with this service. Users are currently unable to reach the Service Desk by phone. Support is still available via chat at https://www.ohio.edu/oit/help and by email (servicedesk@ohio.edu).

Affected services:
Service Desk Phone Support

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jul 6, 09:56 EDT

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

Internet & Phones in Jennings House

Resolved - Internet & Phones in Specific Buildings
Service has been restored.

Affected Buildings:
Jennings House

Affected Services:
Wired Internet
WiFi
University telephones

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 30, 15:08 EDT

Identified - Internet & Phones in Specific Buildings

Technicians are working with Facilities to restore power to network equipment.

Affected Buildings:
Jennings House

Affected Services:
Wired Internet
WiFi
University telephones

We will post updates as they become available.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 30, 11:56 EDT

Update - This issue is due to a power outage. Since the building has no occupants at this time, University Facilities will send an electrician first thing in the morning to investigate and restore power. A status update will be provided by noon on Tuesday, 6/30/20.
Jun 29, 15:32 EDT

Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Network, WiFi, and phones are down.

Affected Buildings:
Jennings House

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 29, 14:08 EDT

Jun 29, 2020

Jun 28, 2020

Panopto Lecture Capture

Completed - The scheduled maintenance has been completed.
Jun 28, 05:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 03:02 EDT

Scheduled - Panopto Lecture Capture
June 28, 2020 3:00am-5:00am

During this maintenance, you will not be able to access videos on your Panopto site, and any attempts to upload from recording clients will result in a "Server unable to connect" message.

Affected Services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 26, 17:00 EDT

Panopto Lecture Capture

Completed - The scheduled maintenance has been completed.
Jun 28, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 21:00 EDT

Scheduled - Panopto Lecture Capture
June 27, 2020 9:00pm - June 28, 2020 12:00am

During this maintenance, you will not be able to access videos on your Panopto site, and any attempts to upload from recording clients will result in a "Server unable to connect" message.

Affected Services:
Panopto Lecture Capture

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 18, 14:42 EDT

Jun 27, 2020

Managed Macs (Self Service)

Completed - The scheduled maintenance has been completed.
Jun 27, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 11:00 EDT

Scheduled - Managed Macs
June 27, 2020 11:00am-5:00pm

Our vendor has notified us that they will be performing maintenance. During this time, the Self Service application will be unavailable on managed Mac computers, and the Jamf Dashboard will be unavailable to administrators.

Affected Services
Managed Mac OS and software updates
"Self Service" application

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 25, 14:42 EDT

Jun 26, 2020

No incidents reported.

Jun 25, 2020

Data Center Outage

Resolved - Data Center

Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 25, 17:13 EDT

Investigating - Data Center
Technicians are investigating an outage of multiple systems in the data center.

We will post updates as they become available.

We are still determining the affected services and applications.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 25, 17:08 EDT

CATVision Cable TV Service

Completed - CATVision Cable TV Service
Maintenance to the CatVision Cable TV System has been completed.

All campus TVs will need to do a channel scan to receive the new channels due to a complete change of the channel line up. The updated channel line up can be found here: https://www.ohio.edu/catvision/channels.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 25, 08:26 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 09:00 EDT

Scheduled - CATVision Cable TV Service
CATVision will be down for maintenance between 8:00am and 9:00am 6/24, and this outage is expected to last until around 5:00pm. Once work is completed, all TVs on campus will need to do a re-scan for channels before they are able to operate normally again. This includes a complete change of the channel line up. The updated channel line up can be found here: https://www.ohio.edu/catvision/channels.

Affected services:
CATVision cable TV

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jun 24, 08:52 EDT

Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk: (740) 593-1222

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www.ohio.edu/oit

Ohio University Contact Information:

Ohio University