Managed Macs (Self Service)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 01:00 EST
Scheduled - Managed Macs
January 25, 2020 1:00am-4:00pm

During this maintenance window the vendor will be performing a software upgrade and Self Service will be unavailable.

Affected Services
Managed Mac OS and software updates
"Self Service" application

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Accounts, Passwords and Identity ? Operational
Accounts & Passwords ? Operational
ID Cards ? Operational
Multi-Factor Authentication ? Operational
OHIO login page & Single Sign-On ? Operational
Teaching & Learning Tools ? Operational
Learning Management System (Blackboard Learn) ? Operational
Lecture Capture (Panopto) ? Operational
Student Response System ? Operational
VoiceThread ? Operational
Digital Course Materials (VitalSource) ? Operational
Testing & Surveys ? Operational
Course & Instructor Evaluations (Class Climate) ? Operational
Proctored Exams & Standardized Tests ? Operational
Surveys (Qualtrics) ? Operational
Test scoring ? Operational
Classrooms ? Operational
Attendance Tracking ? Operational
OULN ? Operational
Technology Packages in classrooms ? Operational
Wireless Display Projection ? Operational
Email & Calendar ? Operational
Catmail calendar ? Operational
Email ? Operational
Mailing Lists ? Operational
Mass Mailings ? Operational
Microsoft Bookings ? Operational
Shared Mailboxes & Calendars ? Operational
Group-Based Collaboration ? Operational
Microsoft Groups ? Operational
Chat & Remote Meetings Operational
Skype for Business ? Operational
Microsoft Teams ? Operational
File Storage & Sharing Operational
Filelocker ? Operational
OneDrive ? Operational
Home and Shared Folders (home.ohio.edu & shared.ohio.edu) ? Operational
Office 365 - Misc. Apps and Services ? Operational
Forms ? Operational
Office Online ? Operational
OneNote ? Operational
Power Automate ? Operational
Power BI ? Operational
Websites ? Operational
CommonSpot CMS ? Operational
Web CMS ? Operational
My OHIO Portal ? Operational
OHIO Website (www.ohio.edu) ? Operational
Personal Web Page Hosting ? Operational
Web Analytics ? Operational
Video Operational
Streaming ? Operational
Video Conferencing (Adobe Connect) ? Operational
Video on Demand ? Operational
Internet & Phones ? Operational
Internet & phones on all campuses ? Operational
Regional campus Internet & phones ? Operational
Internet & phones in specific buildings ? Operational
VPN ? Operational
Telephone ? Operational
Fax ? Operational
Research ? Operational
Supercomputing ? Operational
LEO ? Operational
Computer & Device Support Under Maintenance
Guest Printing ? Operational
Student Printing ? Operational
Managed Printing for Departments ? Operational
Virtual Desktops ? Operational
Managed PCs ? Operational
Managed Macs ? Under Maintenance
Administrative Systems Operational
OBI Reporting ? Operational
Document Imaging & Workflow ? Operational
Student Administration (PeopleSoft, etc.) ? Operational
Student Administration (PeopleSoft) ? Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.) ? Operational
My OHIO Success Network ? Operational
Financial & HR Administration (e-Biz, etc.) ? Operational
Financial & HR Administration (Oracle e-Business Suite and related apps) ? Operational
My Personal Information ? Operational
Time & Attendance (WorkForce) ? Operational
Business Systems Apps ? Operational
BobcatBUY ? Operational
Concur ? Operational
Other ? Operational
Other ? Operational
Hosted systems ? Operational
IT Status Page ? Operational
CATVision ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Managed PCs Jan 29, 05:00-07:00 EST
Managed PCs
January 29, 2020 5:00am-7:00am

We will be performing an update for managed, University-owned Windows computers that will change where Software Center is located in the Start Menu. If you need to install or remove software from your computer after the work is complete, look for Software Center in the Microsoft Endpoint Manager folder instead of in the Microsoft System Center folder.

This update only applies to University-owned Windows computers. Macs and personal Windows computers are not affected.

Affected Services
Managed Windows updates and software updates
"Software Center" application

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Jan 23, 14:32 EST
Past Incidents
Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020
Internet
Resolved - Traffic has returned to normal levels.
Jan 22, 22:26 EST
Identified - Internet

Technicians are investigating issues with this service. Users may experience slow internet service service due to a large volume of traffic.

We will post updates as they become available.


Affected services:
Wired Internet
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jan 22, 17:50 EST
Jan 21, 2020

No incidents reported.

Jan 20, 2020
Finance & HR (Oracle e-Business Suite)
Completed - The scheduled maintenance has been completed.
Jan 20, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 06:01 EST
Scheduled - Finance & HR (Oracle e-Business Suite)
January 19, 2020 6:00am - January 20, 2020 7:00am

Purpose of the maintenance is to perform year end patching to the Oracle e-Business Application. During the maintenance window users will be unable to access the applications listed below.

Affected Services:
BobcatBUY
Oracle E-Business Suite:
Oracle FMS
Oracle HRMS
My Personal Information (myhr.ohio.edu)
Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jan 16, 15:07 EST
Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Course & Instructor Evaluations (Class Climate)
Completed - The scheduled maintenance has been completed.
Jan 16, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 18:00 EST
Scheduled - Course & Instructor Evaluations (Class Climate)
January 16, 2020 6:00pm-8:00pm

During this maintenance window we will be performing a software upgrade and Class Climate will be unavailable.

Affected Services:
Class Climate

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jan 9, 14:34 EST
Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Chillicothe Campus Daycare Internet & Phones
Resolved - Chillicothe Campus Daycare Internet & Phones
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jan 13, 08:27 EST
Identified - Chillicothe Campus Daycare Internet & Phones
Technicians have identified electrical issues as the cause of this service outage and are working towards a resolution.

Affected Campuses and Services:
Chillicothe Campus Daycare
Wired Internet
WiFi
University telephones


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jan 12, 11:57 EST
Jan 12, 2020
Internet & Phones
Completed - The scheduled maintenance has been completed.
Jan 12, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 04:01 EST
Scheduled - Internet & Phones
January 12, 2020 4:00am-5:00am

During this window, the university will experience a 30-60 second internet outage. The outage will have different effects, depending on whether you are located on an OHIO campus or off-campus:

On-Campus Impact:
- External internet sites will be unavailable.
- Blackboard Learn, Email/Calendar, Office 365, Qualtrics, and other cloud-hosted services will be unavailable.
- Services internal to the University, like PeopleSoft, eBiz, and Virtual Desktops will remain available.

Off-Campus Impact:
- Services internal to the University, like PeopleSoft, eBiz, and Virtual Desktops will be unavailable.
- Blackboard Learn, Email/Calendar, Office 365, Qualtrics, and other cloud-hosted services will remain available as long as you are already logged in.

Affected Services:
Wired Internet
WiFi


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Jan 9, 14:27 EST
Jan 11, 2020

No incidents reported.

← Incident History Powered by Statuspage

Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk:  (740) 593-1222

facebook.com/OUTechDepot   Follow @OhioIT on Twitter Follow @OhioIT on Twitter. Find us on Facebook.

Ohio University Contact Information:

Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance | © 2019 Ohio University. All rights reserved.

Give Now to Ohio University