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OHIO Information Technology

All Systems Operational

Accounts, Passwords and Identity Operational

Accounts & Passwords Operational

ID Cards Operational

Multi-Factor Authentication Operational

OHIO login page & Single Sign-On Operational

Teaching & Learning Tools Operational

Learning Management System (Blackboard Learn) Operational

Lecture Capture (Panopto) Operational

Student Response System Operational

VoiceThread Operational

Digital Course Materials (VitalSource) Operational

Testing & Surveys Operational

Course & Instructor Evaluations (Class Climate) Operational

Proctored Exams & Standardized Tests Operational

Surveys (Qualtrics) Operational

Test scoring Operational

Classrooms Operational

Attendance Tracking Operational

OULN Operational

Technology Packages in classrooms Operational

Wireless Display Projection Operational

Email & Calendar Operational

Catmail calendar Operational

Email Operational

Mailing Lists Operational

Mass Mailings Operational

Microsoft Bookings Operational

Shared Mailboxes & Calendars Operational

Group-Based Collaboration Operational

Microsoft Groups Operational

Chat & Remote Meetings Operational

Skype for Business Operational

Microsoft Teams Operational

File Storage & Sharing Operational

Filelocker Operational

OneDrive Operational

Home and Shared Folders (home.ohio.edu & shared.ohio.edu) Operational

Office 365 - Misc. Apps and Services Operational

Forms Operational

Office Online Operational

OneNote Operational

Power Automate Operational

Power BI Operational

Websites Operational

CommonSpot CMS Operational

Web CMS Operational

My OHIO Portal Operational

OHIO Website (www.ohio.edu) Operational

Personal Web Page Hosting Operational

Web Analytics Operational

Video Operational

Streaming Operational

Video Conferencing (Adobe Connect) Operational

Video on Demand Operational

Internet & Phones Operational

Internet & phones on all campuses Operational

Regional campus Internet & phones Operational

Internet & phones in specific buildings Operational

VPN Operational

Telephone Operational

Fax Operational

Research Operational

Supercomputing Operational

LEO Operational

Computer & Device Support Operational

Guest Printing Operational

Student Printing Operational

Managed Printing for Departments Operational

Virtual Desktops Operational

Managed PCs Operational

Managed Macs Operational

Administrative Systems Operational

OBI Reporting Operational

Document Imaging & Workflow Operational

Student Administration (PeopleSoft, etc.) Operational

Student Administration (PeopleSoft) Operational

Academic Apps (Course Offerings, Faculty & Advising Center, etc.) Operational

My OHIO Success Network Operational

Financial & HR Administration (e-Biz, etc.) Operational

Financial & HR Administration (Oracle e-Business Suite and related apps) Operational

My Personal Information Operational

Time & Attendance (WorkForce) Operational

Business Systems Apps Operational

BobcatBUY Operational

Concur Operational

Other Operational

Hosted systems Operational

IT Status Page Operational

CATVision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Finance & HR (Oracle e-Business Suite) Sep 20, 06:00-07:00 EDT

Finance & HR (Oracle e-Business Suite)
September 20, 2020 6:00am-7:00am

During this maintenance window to perform patching and upgrades, the services listed will be down for the entire window.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Sep 10, 19:14 EDT

OHIO ID & Passwords (MyID) Sep 24, 22:00-23:00 EDT

OHIO ID & Passwords (MyID)
September 24, 2020 10:00pm-11:00pm

During this maintenance window users will not be able to reset passwords.

Affected Services:
OHIO ID activations
OHIO password changes & resets
account.ohio.edu (MyID)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Sep 17, 18:00 EDT

Managed Macs (Self Service) Sep 26, 00:00-01:00 EDT

Managed Macs
September 26, 2020 12:00am-1:00am

During the upgrade, the Self Service application will not be accessible to users and the Jamf dashboard will not be accessible to administrators. Impact should only be for a few minutes within the window.

Affected Services
Managed Mac OS and software updates
"Self Service" application

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Sep 17, 17:42 EDT

OnBase (Enterprise Document Management) Sep 27, 02:00-03:00 EDT

OnBase (Enterprise Document Management)
September 27, 2020 2:00am-3:00am

During this window, OnBase Enterprise will be entirely down for 30 minutes during this maintenance window. Users will experience degraded service with the services listed below.

Affected services:
OnBase enterprise document management system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Sep 17, 17:37 EDT

Past Incidents

Sep 20, 2020

No incidents reported today.

Sep 19, 2020

Voice Thread

Completed - The scheduled maintenance has been completed.
Sep 19, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 05:01 EDT

Scheduled - Voice Thread
September 19. 2020 5:00am-6:00am

During this vendor maintenance for patching and upgrades, the service will not be offline but tools may load more slowly.

Affected Services:
Voice Thread

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 10, 17:04 EDT

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

Library Resources

Completed - The scheduled maintenance has been completed.
Sep 16, 06:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 06:00 EDT

Scheduled - Library Resources
September 16, 2020 6:00am-6:30am

Libraries online resources will be unavailable for a few minutes starting at approximately 6:00 AM on September 16.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 3, 15:29 EDT

Sep 15, 2020

Print Management (Pharos)

Completed - The scheduled maintenance has been completed.
Sep 15, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:00 EDT

Scheduled - Print Management (Pharos)
September 15, 2020 5:00am-7:00am

During this maintenance window to perform upgrades on Pharos printing all servers need to be restarted before and after the upgrade.

Affected Services:
Pharos printer management software for departmental and public printers in various university locations

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 3, 15:34 EDT

Sep 14, 2020

BobcatBUY

Resolved - BobcatBUY (Procurement: Requisitioning, Purchasing System)
Service has been restored.

Affected services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 14, 13:12 EDT

Investigating - BobcatBUY (Procurement: Requisitioning, Purchasing System)
JAGGAER, the vendor that provides BobcatBUY, is investigating issues with this service. This issue is causing slowness in system response time and may prevent users from accessing the application.

Affected services:
BobcatBUY

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 14, 11:37 EDT

Eastern Campus Internet & Phones

Resolved - Regional Campus Internet & Phones
Service has been restored and stable after monitoring for several days.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 14, 11:02 EDT

Monitoring - Eastern Campus Internet & Phones are operational. Service is currently being monitored.
Sep 10, 15:04 EDT

Update - The Horizon technician scheduled to address this issue is on-site and in touch with local IT contact.
Sep 10, 11:59 EDT

Update - The Horizon technician addressing this issue is estimated to arrive on site at 11:45am.
Sep 10, 10:37 EDT

Update - Maintenance crews are working to repair damaged fiber cabling.
Sep 10, 08:00 EDT

Identified - Regional Campus Internet & Phones: Technicians have identified issues with this service. We will provide updates as they become available.

Affected services:
Eastern Campus
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 9, 19:02 EDT

Sep 13, 2020

Adobe Cloud

Completed - The scheduled maintenance has been completed.
Sep 13, 02:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 02:01 EDT

Scheduled - Adobe Cloud
September 13, 2020 2:00am-2:30am

During this maintenance window users may be unable to login to the Adobe Cloud service, this does include labs and personally purchased.

Affected Services:
Adobe Cloud

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 10, 17:10 EDT

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

Internet & Phones in Specific Buildings

Completed - The scheduled maintenance has been completed.
Sep 10, 21:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 21:00 EDT

Scheduled - Internet & Phones in Specific Buildings
September 10, 2020 9:00pm-9:30pm

Affected Buildings:
Life Sciences Building

Affected Services:

Wired Internet
WiFi
University telephones

During this maintenance users will experience a network outage of less than one minute.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 3, 15:38 EDT

Regional Campus Internet & Phones

Completed - The scheduled maintenance has been completed.
Sep 10, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 EDT

Scheduled - Regional Campus Internet & Phones
September 10, 2020 12:00am-9:00am

Affected Campuses and Services:
Zanesville

Wired Internet
WiFi
University telephones

During this maintenance window the vendor Horizon will be repairing damaged fiber, services will be down for all services.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 3, 15:43 EDT

Sep 9, 2020

SCLogic

Completed - The scheduled maintenance has been completed.
Sep 9, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 EDT

Scheduled - SCLogic
September 9, 2020 6:00am-7:00am

During this maintenance to move SCLogic from SimpleSAMIL to Azure, no user impact is expected.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 3, 15:52 EDT

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

Internet & Phones

Completed - The scheduled maintenance has been completed.
Sep 6, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 02:00 EDT

Scheduled - Internet & Phones
September 6, 2020 2:00am-4:00am

During this maintenance no user impact is expected,

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 3, 15:55 EDT

Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk: (740) 593-1222

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www.ohio.edu/oit

Ohio University Contact Information:

Ohio University