Update - The Proctortrack outage persists. The vendor’s security review and external audit is underway. We are waiting for their incident report before we can establish next steps in restoring the service. The vendor has shared an FAQ about the incident which can be found here: https://www.proctortrack.com/blog/announcement/faqs-security-breach-on-13-october-2020/
Oct 19, 12:07 EDT
Oct 19, 12:07 EDT
Update - Proctortrack has taken the system offline due to a security breach. They anticipate that the system will be unavailable until Monday, October 26, while they undergo a thorough security review and an external audit. For more information see: https://www.proctortrack.com/blog/announcement/proctortrack-security-update/
Oct 16, 09:31 EDT
Oct 16, 09:31 EDT
Identified - Proctortrack has taken the system offline due to a security breach. They anticipate that the system will be unavailable for several days while they undergo a thorough security review and an external audit. For more information see: https://www.proctortrack.com/blog/announcement/proctortrack-security-update/
Oct 15, 12:38 EDT
Oct 15, 12:38 EDT
Update - Proctortrack
Service remains unavailable at this time. The vendor for this service continues to investigate the issue.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 15, 08:23 EDT
Service remains unavailable at this time. The vendor for this service continues to investigate the issue.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 15, 08:23 EDT
Investigating - Proctortrack
Technicians are investigating issues with the Online Proctoring Service, Proctortrack, which is currently unreachable.
Affected services:
Proctortrack
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 14, 19:44 EDT
Technicians are investigating issues with the Online Proctoring Service, Proctortrack, which is currently unreachable.
Affected services:
Proctortrack
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 14, 19:44 EDT
Accounts, Passwords and Identity
?
Operational
Accounts & Passwords
?
Operational
ID Cards
?
Operational
Multi-Factor Authentication
?
Operational
OHIO login page & Single Sign-On
?
Operational
Teaching & Learning Tools
?
Operational
Learning Management System (Blackboard Learn)
?
Operational
Lecture Capture (Panopto)
?
Operational
Student Response System
?
Operational
VoiceThread
?
Operational
Digital Course Materials (VitalSource)
?
Operational
Testing & Surveys
?
Major Outage
Course & Instructor Evaluations (Class Climate)
?
Operational
Proctored Exams & Standardized Tests
?
Major Outage
Surveys (Qualtrics)
?
Operational
Test scoring
?
Operational
Classrooms
?
Operational
Attendance Tracking
?
Operational
OULN
?
Operational
Technology Packages in classrooms
?
Operational
Wireless Display Projection
?
Operational
Email & Calendar
?
Operational
Catmail calendar
?
Operational
Email
?
Operational
Mailing Lists
?
Operational
Mass Mailings
?
Operational
Microsoft Bookings
?
Operational
Shared Mailboxes & Calendars
?
Operational
Group-Based Collaboration
?
Operational
Microsoft Groups
?
Operational
Chat & Remote Meetings
Operational
Skype for Business
?
Operational
Microsoft Teams
?
Operational
File Storage & Sharing
Operational
Filelocker
?
Operational
OneDrive
?
Operational
Home and Shared Folders (home.ohio.edu & shared.ohio.edu)
?
Operational
Office 365 - Misc. Apps and Services
?
Operational
Forms
?
Operational
Office Online
?
Operational
OneNote
?
Operational
Power Automate
?
Operational
Power BI
?
Operational
Websites
?
Operational
CommonSpot CMS
?
Operational
Web CMS
?
Operational
My OHIO Portal
?
Operational
OHIO Website (www.ohio.edu)
?
Operational
Personal Web Page Hosting
?
Operational
Web Analytics
?
Operational
Video
Operational
Streaming
?
Operational
Video Conferencing (Adobe Connect)
?
Operational
Video on Demand
?
Operational
Internet & Phones
?
Operational
Internet & phones on all campuses
?
Operational
Regional campus Internet & phones
?
Operational
Internet & phones in specific buildings
?
Operational
VPN
?
Operational
Telephone
?
Operational
Fax
?
Operational
Research
?
Operational
Supercomputing
?
Operational
LEO
?
Operational
Computer & Device Support
Operational
Guest Printing
?
Operational
Student Printing
?
Operational
Managed Printing for Departments
?
Operational
Virtual Desktops
?
Operational
Managed PCs
?
Operational
Managed Macs
?
Operational
Administrative Systems
Operational
OBI Reporting
?
Operational
Document Imaging & Workflow
?
Operational
Student Administration (PeopleSoft, etc.)
?
Operational
Student Administration (PeopleSoft)
?
Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.)
?
Operational
My OHIO Success Network
?
Operational
Financial & HR Administration (e-Biz, etc.)
?
Operational
Financial & HR Administration (Oracle e-Business Suite and related apps)
?
Operational
My Personal Information
?
Operational
Time & Attendance (WorkForce)
?
Operational
Business Systems Apps
?
Operational
BobcatBUY
?
Operational
Concur
?
Operational
Other
?
Operational
Other
?
Operational
Hosted systems
?
Operational
IT Status Page
?
Operational
CATVision
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
fax.ohio.edu
Oct 22, 21:00-21:30 EDT
fax.ohio.edu
October 22, 2020 9:00pm-9:30pm
Purpose of the maintenance is to perform upgrades to fax.ohio.edu. During the maintenance window users will be unable to send or receive a digital fax or use email to fax.
Affected Services:
fax.ohio.edu
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 18:04 EDT
October 22, 2020 9:00pm-9:30pm
Purpose of the maintenance is to perform upgrades to fax.ohio.edu. During the maintenance window users will be unable to send or receive a digital fax or use email to fax.
Affected Services:
fax.ohio.edu
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 18:04 EDT
Managed Macs (Self Service)
Oct 24, 00:00-13:00 EDT
Managed Macs
October 24, 2020 12:00am-1:00pm
Our vendor has notified us that they will be performing maintenance. During this time, the Self Service application will be unavailable on managed Mac computers, and the Jamf Dashboard will be unavailable to administrators. The update typically takes only a few minutes within the span of the large window.
Affected Services
Managed Mac OS and software updates
"Self Service" application
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:50 EDT
October 24, 2020 12:00am-1:00pm
Our vendor has notified us that they will be performing maintenance. During this time, the Self Service application will be unavailable on managed Mac computers, and the Jamf Dashboard will be unavailable to administrators. The update typically takes only a few minutes within the span of the large window.
Affected Services
Managed Mac OS and software updates
"Self Service" application
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:50 EDT
Multi-Factor Authentication, MyHR, and E-Biz
Oct 25, 02:00-03:00 EDT
Update -
Multi-Factor Authentication
October 25, 2020 2:00am-3:00am
During this maintenance window users may experience logouts during the outage window.
Affected Services:
Multi-factor authentication
MyHR
E-Biz
Oct 19, 14:48 EDT
October 25, 2020 2:00am-3:00am
During this maintenance window users may experience logouts during the outage window.
Affected Services:
Multi-factor authentication
MyHR
E-Biz
Oct 19, 14:48 EDT
Scheduled -
Multi-Factor Authentication
October 25, 2020 2:00am-3:00am
During this maintenance window users may experience logouts during the outage window. Users should notify OIT if they experience ongoing login issues after the window or if they begin to be prompted to enroll in Microsoft MFA or otherwise use Microsoft MFA, rather than Duo MFA to sign-in.
Affected Services:
Multi-factor authentication
MyHR
E-Biz
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 15, 17:44 EDT
October 25, 2020 2:00am-3:00am
During this maintenance window users may experience logouts during the outage window. Users should notify OIT if they experience ongoing login issues after the window or if they begin to be prompted to enroll in Microsoft MFA or otherwise use Microsoft MFA, rather than Duo MFA to sign-in.
Affected Services:
Multi-factor authentication
MyHR
E-Biz
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 15, 17:44 EDT
PeopleSoft, Oracle E-Business, OBI Reporting, and other applications
Oct 25, 05:00-07:00 EDT
Enterprise Student Administration (PeopleSoft) and related services
October 25, 2020 5:00am-7:00am
This is our standard quarterly maintenance window to apply updates. PeopleSoft, My OHIO Student Center, some features of Oracle e-Business and OBI Reporting, and other services that depend on data contained in PeopleSoft will be unavailable from 12:01 am through 7:00 pm on Saturday.
Affected Services:
PeopleSoft Administrative Screens
My OHIO Student Center
Advisee lists
Class lists
Course Offerings
DARS
Faculty & Advising Center
Grade rosters
Textbook
Other applications that depend on PeopleSoft, including:
AAC Study Tips
Account Validation Tool
account.ohio.edu (OHIO account activations)
Administrative Senate Elections
Apply for Graduation
Attendance
Authorized Access
Bobcat Student Orientation (BSO)
Certified Electronic Diplomas
Change of Income
Continuing Student Scholarship Application
Course Offerings
Enrollment and Degree Verification Letters
Environmental Health & Safety Radioactive Isotope Tracking System
Financial Aid Online Services
Financial Approvers and Related Metadata (FARM)
Global Opportunities Information System
Grads
Learning Communities
Mail Barcode Charge Form
Mass Element Entry
Network Remediation Portal
OBI Reporting (Reports and features that depend on student data)
Ohio Curriculum Enhancement and Approval Network (OCEAN)
Online Class Permission
Online Graduate Appointments
Oracle E-Business Suite - some admin functionality
Patton College of Education Clinical Experience Management System
Program to Aid Career Exploration (PACE)
Project Request Form
Scholarship System
Self Remediation Portal
Student Rapid Hire
Textbook
Transcripts
WorkForce - some admin functionality
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:34 EDT
October 25, 2020 5:00am-7:00am
This is our standard quarterly maintenance window to apply updates. PeopleSoft, My OHIO Student Center, some features of Oracle e-Business and OBI Reporting, and other services that depend on data contained in PeopleSoft will be unavailable from 12:01 am through 7:00 pm on Saturday.
Affected Services:
PeopleSoft Administrative Screens
My OHIO Student Center
Advisee lists
Class lists
Course Offerings
DARS
Faculty & Advising Center
Grade rosters
Textbook
Other applications that depend on PeopleSoft, including:
AAC Study Tips
Account Validation Tool
account.ohio.edu (OHIO account activations)
Administrative Senate Elections
Apply for Graduation
Attendance
Authorized Access
Bobcat Student Orientation (BSO)
Certified Electronic Diplomas
Change of Income
Continuing Student Scholarship Application
Course Offerings
Enrollment and Degree Verification Letters
Environmental Health & Safety Radioactive Isotope Tracking System
Financial Aid Online Services
Financial Approvers and Related Metadata (FARM)
Global Opportunities Information System
Grads
Learning Communities
Mail Barcode Charge Form
Mass Element Entry
Network Remediation Portal
OBI Reporting (Reports and features that depend on student data)
Ohio Curriculum Enhancement and Approval Network (OCEAN)
Online Class Permission
Online Graduate Appointments
Oracle E-Business Suite - some admin functionality
Patton College of Education Clinical Experience Management System
Program to Aid Career Exploration (PACE)
Project Request Form
Scholarship System
Self Remediation Portal
Student Rapid Hire
Textbook
Transcripts
WorkForce - some admin functionality
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:34 EDT
Print Management (Pharos)
Oct 25, 06:00-07:00 EDT
Print Management (Pharos)
October 25, 2020 6:00am-7:00am
During this maintenance window to perform upgrades Print Management will be unavailable.
Affected Services:
Pharos printer management software for departmental and public printers in various university locations
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:27 EDT
October 25, 2020 6:00am-7:00am
During this maintenance window to perform upgrades Print Management will be unavailable.
Affected Services:
Pharos printer management software for departmental and public printers in various university locations
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:27 EDT
Video Conferencing (Adobe Connect)
Oct 25, 06:00-07:00 EDT
Video Conferencing (Adobe Connect)
October 25, 2020 6:00am-7:00am
During this maintenance window to perform upgrades Adobe Connect will be unavailable.
Affected Services:
Video Conferencing via Adobe Connect
connect.ohio.edu
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:25 EDT
October 25, 2020 6:00am-7:00am
During this maintenance window to perform upgrades Adobe Connect will be unavailable.
Affected Services:
Video Conferencing via Adobe Connect
connect.ohio.edu
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 15, 17:25 EDT
Ohio University Contact Information:
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ADA Compliance
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Ohio University. All rights reserved.
