Resolved -
Resolved - We’ve resolved the issue that was causing degraded performance in TeamDynamix Work Management, and full service has now been restored. We appreciate your patience and understanding during this time.
Our team is continuing to investigate the root cause and will share additional details once the post-incident review is complete. We are also actively monitoring the system to ensure everything remains stable and continues to run smoothly.
Thank you for your continued support.
Nov 10, 4:31pm EST
Nov 10, 17:25 EST
Update -
Update - We continue to work on the issue causing degraded performance in TeamDynamix Work Management. We sincerely apologize for the inconvenience and appreciate your patience. Our team is working around the clock to restore full service as quickly as possible. Once service is fully restored, we will share additional details regarding the root cause.
Nov 10, 2025 - 3:12pm EST
Nov 10, 15:25 EST
Update -
Update - We want to provide an update regarding the performance issues affecting our application.
As shared earlier, we deployed a fix intended to resolve the degradation. Unfortunately, the fix did not produce the expected improvements, and we are still seeing performance challenges.
Our team is actively investigating the issue with high priority. We are exploring additional solutions and working diligently to identify and address the root cause. We understand how critical our service is to your operations and deeply regret the inconvenience this is causing.
We will continue to keep you informed with regular updates and will notify you as soon as we have more information or a confirmed resolution. Once we restore service, we will provide additional information on root cause.
Nov 10, 2025 - 12:58 EST
Nov 10, 13:14 EST
Monitoring -
A fix has been deployed for Work Management performance degradation. Pages should begin to load. We are still actively monitoring and will continue to communicate updates.
Nov 10, 2025 - 12:08 EST
Nov 10, 12:35 EST
Investigating -
TeamDynamix (TDX)
Technicians are investigating issues with this service. Users will experience slower overall performance while using TDX or help.ohio.edu
Affected services:
TeamDynamix
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 10, 09:50 EST