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OHIO Information Technology

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 18:00 EDT

Scheduled - Finance & HR (Oracle e-Business Suite)
October 19, 2018 6:00 PM until October 20, 2018 12:00 PM

Service will be unavailable for this entire window.

Purpose: This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

Affected Services:
Oracle E-Business Suite:
Oracle FMS
Oracle HRMS
My Personal Information (myhr.ohio.edu)
BobcatBUY
Online Graduate Appointments
Capitol Planning Database
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Academic Tools (Blackboard Learn, etc.) Operational

LMS (Blackboard Learn) Operational

Survey tools (Qualtrics) Operational

Polling (Top Hat) Operational

Lecture Capture (Panopto) Operational

Course & Instructor Evaluations (Class Climate) Operational

Collaboration Tools (Catmail, file sync & share, etc.) Operational

Catmail email & calendar Operational

Network Storage (home.ohio.edu & shared.ohio.edu) Operational

OneDrive Operational

Box Operational

Web Conferencing (Adobe Connect) Operational

Streaming Video Operational

Financial & HR Administration (e-Biz, etc.) Under Maintenance

Financial & HR Administration (Oracle e-Business Suite and related apps) Under Maintenance

My Personal Information Under Maintenance

Time & Attendance (WorkForce) Under Maintenance

Business Systems Apps Under Maintenance

Logins, Passwords & Accounts Operational

OHIO IDs & Passwords Operational

Authentication & Logins Operational

Multi-Factor Authentication Operational

Internet & Phones Operational

Internet & phones on all campuses Operational

Regional campus Internet & phones Operational

Internet & phones in specific buildings Operational

VPN Operational

University telephones Operational

CATVision Operational

Student Administration (PeopleSoft, etc.) Operational

Student Administration (PeopleSoft) Operational

Academic Apps (Course Offerings, Faculty & Advising Center, etc.) Operational

Web (www.ohio.edu, My OHIO, etc.) Operational

Websites (www.ohio.edu) Operational

My OHIO Operational

CMS (CommonSpot) Operational

Web CMS Operational

Other Operational

OBI Reporting Operational

Virtual Desktops (VDI) Operational

Print Management (Pharos) Operational

Other Operational

Hosted systems Operational

IT Status Page Operational

OnBase (Enterprise Document Management) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Internet (Multicast) Oct 7, 02:00-04:00 EDT

Internet (Multicast)
October 7th, 2018 2:00 AM - 4:00 AM

Purpose of the maintenance is to perform upgrades to the network impacting multicast services. During the maintenance window there should be no impact to services.

Affected Services:
Wired Internet and WiFi multicast

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 5, 10:49 EDT

Wired Network Upgrade in HRTC Oct 20, 07:00 - Oct 23, 19:00 EDT

Location: HRTC

Dates/Times:
Oct. 20 & 21, 7 am - 3:30 pm
Oct 22 & 23, 5 pm - 7 pm

Impact: Each wired internet jack and office telephone in the building will experience a single service interruption of less than 5 minutes. Work has been scheduled outside of normal business hours to minimize impact.

Purpose: We are reconfiguring the building's ethernet cabling to support higher speeds in anticipation of a major network upgrade.

If you notice any issues with your desk phone or internet access after the work is complete, please contact us at https://www.ohio.edu/oit/help
Posted on Oct 17, 09:19 EDT

Web Conferencing (Adobe Connect) Oct 21, 06:00-07:00 EDT

Web Conferencing (Adobe Connect)
October 21, 2018 6:00 AM - 7:00 AM

Purpose of the maintenance is to perform a configuration change to Adobe Connect. During the maintenance window users will experience an outage of the service lasting no longer than 10 minutes.

Affected Services:
Web conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Oct 18, 14:59 EDT

Past Incidents

Oct 20, 2018

No incidents reported today.

Oct 18, 2018

Internet & phones

Resolved - Internet & phones: Technicians have worked with the vendor to determine what caused this issue. All services have been resolved.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 18, 17:15 EDT

Investigating - We currently are investigating the cause of a brief wi-fi outage that affected multiple locations across the university. Service has been restored; however, you may need to turn your device's wi-fi off and back on to reconnect. We will continue to investigate.
Oct 18, 14:49 EDT

Internet & phones in specific buildings

Resolved - Internet & phones in specific buildings: Service has been restored.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 18, 15:22 EDT

Investigating - Internet & phones in specific buildings: Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Cutler Hall
McGuffey Hall
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 18, 15:11 EDT

Oct 17, 2018

Virtual Desktops (VDI)

Resolved - Virtual Desktops (VDI): Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 17, 16:20 EDT

Investigating - Virtual Desktops (VDI)
We are currently experiencing issues with Virtual Desktops. Users may be unable to access the service at this time. Technicians are investigating the issue.

Affected services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 17, 13:25 EDT

Web Conferencing (Adobe Connect)

Completed - The scheduled maintenance has been completed.
Oct 17, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 05:00 EDT

Scheduled - Web Conferencing (Adobe Connect)
October 17, 2018 5:00 AM - 6:00 AM

Purpose of the maintenance is to perform a configuration change to Adobe Connect. During the maintenance window users will experience an outage of the service lasting no longer than 10 minutes.

Affected Services:
Web conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 15, 16:54 EDT

e911 Server Upgrade

Completed - The scheduled maintenance has been completed.
Oct 17, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 02:01 EDT

Scheduled - e911 Server Upgrade
October 17, 2018 2:00 AM - 6:00 AM

Purpose of the maintenance is to perform an upgrade to servers supporting e911 services. Campus phones will still be able to call 911 during the maintenance window.

Affected Services:
OUPD - 911 service

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 15, 16:38 EDT

Oct 16, 2018

Multi-factor authentication

Resolved - This incident has been resolved.
Oct 16, 13:17 EDT

Update - We are continuing to investigate this issue.
Oct 16, 13:16 EDT

Investigating - Multi-factor authentication: Our vendor has notified us that they are investigating issues with this service. We will provide updates as they become available.

Affected services:
Multi-factor authentication

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 16, 11:15 EDT

Oct 15, 2018

No incidents reported.

Oct 14, 2018

Web Conferencing (Adobe Connect)

Completed - The scheduled maintenance has been completed.
Oct 14, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 06:00 EDT

Scheduled - Web Conferencing (Adobe Connect)
October 14, 2018 6:00 AM - 7:00 AM

Purpose of the maintenance is to perform an upgrade to Adobe Connect. During the maintenance window users will experience an outage of the service lasting no longer than 10 minutes.

Affected Services:
Web conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 27, 15:49 EDT

Internet & phones at Library Annex and Compost Facility

Completed - The scheduled maintenance has been completed.
Oct 14, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 02:00 EDT

Scheduled - Internet & Phones at Library Annex and Compost Facility
October 14, 2018 2:00 AM - 4:00 AM

Purpose of the maintenance is to perform upgrades to the network at the Library Annex and Compost Facility. During the maintenance window users will experience an outage of services lasting no longer than 15 minutes.

Affected Services:
Library Annex and Compost Facility
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 11, 14:34 EDT

Oct 13, 2018

No incidents reported.

Oct 12, 2018

Web Conferencing (Adobe Connect)

Resolved - Web Conferencing (Adobe Connect): Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 12, 10:24 EDT

Investigating - Web Conferencing (Adobe Connect)
Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Web Conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 12, 10:17 EDT

Oct 11, 2018

OneDrive

Resolved - OneDrive: Service has been restored.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 11, 15:27 EDT

Investigating - OneDrive:Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Office 365 cloud storage
onedrive.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 11, 13:33 EDT

Oct 10, 2018

Library Annex Wireless Network

Resolved - Internet & phones in Library Annex: Service has been restored.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 10, 15:00 EDT

Monitoring - WiFi in the Library Annex: Service has been restored to the Library Annex. Technicians will be monitoring the service over the next few days.
Oct 9, 15:43 EDT

Update - Library Annex WiFi: Technicians continue to investigate the issue. We will post additional updates as we learn more.
Oct 8, 18:14 EDT

Investigating - WiFi in the Library Annex: Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Library Annex
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 8, 11:39 EDT

Oct 9, 2018

Internet & phones in specific buildings

Resolved - Internet & phones in Tanaka: Service has been restored.
Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 9, 14:46 EDT

Investigating - Internet & phones in specific buildings: Technicians are investigating issues with this service. We will provide updates as they become available.

Affected services:
Tanaka
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 9, 14:13 EDT

Oct 8, 2018

OULN Connections with WebEx

Resolved - WebEx: Service has been restored by the vendor. The vendor updated TLS, used for communication security, to 1.1/1.2.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Oct 8, 13:44 EDT

Investigating - WebEx: Technicians are investigating issues with this service. A ticket is open with the vendor. We will provide updates as they become available.

Affected services:
OULN connections with WebEx

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 8, 11:36 EDT

Oct 7, 2018

Internet & Phones at Library Annex and Compost Facilitiy

Completed - The scheduled maintenance has been completed.
Oct 7, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 EDT

Scheduled - Internet & Phones at Library Annex and Compost Facilitiy
October 7, 2018 3:00 AM - 6:00 AM

Purpose of the maintenance is to perform upgrades to the network at the Library Annex and Compost Facility. During the maintenance window users will experience an outage of services lasting no longer than 15 minutes.

Affected Services:
Library Annex and Compost Facility
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Oct 5, 10:53 EDT

OnBase (Enterprise Document Management)

Completed - The scheduled maintenance has been completed.
Oct 7, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 02:00 EDT

Scheduled - OnBase (Enterprise Document Management)
October 7, 2018 2:00 AM - 3:00 AM

Purpose of the maintenance is to perform upgrades to OnBase. There will be an outage for all OnBase Clients and integration that will last less than 5 minutes due to a required restart of associated application servers.

Affected services:
OnBase enterprise document management system

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Sep 27, 15:55 EDT

Oct 6, 2018

No incidents reported.