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OHIO Information Technology

All Systems Operational

Accounts, Passwords and Identity Operational

Accounts & Passwords Operational

ID Cards Operational

Multi-Factor Authentication Operational

OHIO login page & Single Sign-On Operational

Teaching & Learning Tools Operational

Learning Management System (Blackboard Learn) Operational

Lecture Capture (Panopto) Operational

Student Response System Operational

VoiceThread Operational

Digital Course Materials (VitalSource) Operational

Testing & Surveys Operational

Course & Instructor Evaluations (Class Climate) Operational

Proctored Exams & Standardized Tests Operational

Surveys (Qualtrics) Operational

Test scoring Operational

Classrooms Operational

Attendance Tracking Operational

OULN Operational

Technology Packages in classrooms Operational

Wireless Display Projection Operational

Email & Calendar Operational

Catmail calendar Operational

Email Operational

Mailing Lists Operational

Mass Mailings Operational

Microsoft Bookings Operational

Shared Mailboxes & Calendars Operational

Group-Based Collaboration Operational

Microsoft Groups Operational

Chat & Remote Meetings Operational

Skype for Business Operational

Microsoft Teams Operational

File Storage & Sharing Operational

Filelocker Operational

OneDrive Operational

Home and Shared Folders (home.ohio.edu & shared.ohio.edu) Operational

Office 365 - Misc. Apps and Services Operational

Forms Operational

Office Online Operational

OneNote Operational

Power Automate Operational

Power BI Operational

Websites Operational

CommonSpot CMS Operational

Web CMS Operational

My OHIO Portal Operational

OHIO Website (www.ohio.edu) Operational

Personal Web Page Hosting Operational

Web Analytics Operational

Video Operational

Streaming Operational

Video Conferencing (Adobe Connect) Operational

Video on Demand Operational

Internet & Phones Operational

Internet & phones on all campuses Operational

Regional campus Internet & phones Operational

Internet & phones in specific buildings Operational

VPN Operational

Telephone Operational

Fax Operational

Research Operational

Supercomputing Operational

LEO Operational

Computer & Device Support Operational

Guest Printing Operational

Student Printing Operational

Managed Printing for Departments Operational

Virtual Desktops Operational

Managed PCs Operational

Managed Macs Operational

Administrative Systems Operational

OBI Reporting Operational

Document Imaging & Workflow Operational

Student Administration (PeopleSoft, etc.) Operational

Student Administration (PeopleSoft) Operational

Academic Apps (Course Offerings, Faculty & Advising Center, etc.) Operational

My OHIO Success Network Operational

Financial & HR Administration (e-Biz, etc.) Operational

Financial & HR Administration (Oracle e-Business Suite and related apps) Operational

My Personal Information Operational

Time & Attendance (WorkForce) Operational

Business Systems Apps Operational

BobcatBUY Operational

Concur Operational

Other Operational

Hosted systems Operational

IT Status Page Operational

CATVision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Managed Macs (Self Service) Feb 29, 11:00-17:00 EST

Managed Macs
February 29, 2020 11:00am-5:00pm

During the maintenance, the Jamf dashboard may log admins out of the instance as it completes. Unsaved work by administrators may be lost.

Affected Services
Managed Mac OS and software updates
"Self Service" application

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Feb 27, 16:07 EST

Digital Fax Mar 1, 05:00-07:00 EST

Digital Fax
March 1, 2020 5:00am-7:00am

During this maintenance window to perform upgrades users will not be able to send a fax, receive fax via http://fax.ohio.edu, or receive from a Xerox printer. If a fax is sent via email-to-FAX those will be queued.

Affected Services:
Digital Fax

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Feb 20, 15:08 EST

ALICE Catalog Mar 9, 21:00-23:45 EST

ALICE Catalog
March 9, 2020 9:00pm-11:45pm

During this maintenance window the vendor will be performing an upgrade, the http://alice.library.ohio.edu will be unavailable during this window.

Affected Services:
http://alice.library.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Feb 27, 14:42 EST

Network Storage on home.ohio.edu and shared.ohio.edu Mar 10, 18:00-23:45 EST

Network Storage on home.ohio.edu and shared.ohio.edu
March 10, 2020 6:00pm-11:45pm

During this maintenance window if you are trying to save information you may receive and error and need to save again.

Affected Services:
Personal and shared storage on home.ohio.edu and shared.ohio.edu
Departmental mapped drives

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Feb 27, 16:38 EST

Past Incidents

Feb 28, 2020

Internet & Phones

Completed - The scheduled maintenance has been completed.
Feb 28, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 23:00 EST

Scheduled - Internet & Phones
February 27, 2020 11:00pm-12:00am

During this maintenance window we do not expect any user impact. Should a problem arise the network might be down for the entire window.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 27, 17:19 EST

Feb 26, 2020

No incidents reported.

Feb 25, 2020

Internet

Resolved - This incident has been resolved.
Feb 25, 19:04 EST

Investigating - Internet

Technicians are investigating issues with this service. We are experiencing high traffic volumes that may result in slower than normal network performance for wired and wireless network for all users.

We will post updates as they become available.

Affected services:
Wired Internet
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 25, 16:04 EST

Internet

Resolved - Internet
Services have been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 25, 07:02 EST

Monitoring - Internet

Technicians have replaced failed hardware and will continue to monitor the issue.

We will post updates as they become available.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 24, 15:09 EST

Update - Internet

Technicians have started the corrective action recommended by the vendor.

We will post updates as they become available

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 24, 14:20 EST

Update - Internet

Technicians continue to investigate the issue and are engaged with the vendor to resolve the issue.

We will post updates as they become available.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 24, 13:11 EST

Investigating - Internet
We are currently experiencing issues with our technology infrastructure that may result in slow performance and intermittent access to many services.

Affected services:
Wired Internet
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 24, 11:40 EST

Feb 24, 2020

Time & Attendance (WorkForce)

Resolved - This incident has been resolved.
Feb 24, 11:36 EST

Investigating - Time & Attendance (WorkForce)

Technicians are investigating issues with this service. Users will receive an error message in their browser stating the "site cannot be reached" or "secure connection failed".

We will post updates at least every 2 hours.

Affected services:
WorkForce Time & Attendance

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 24, 10:36 EST

Feb 23, 2020

Internet & Phones in Specific Buildings

Completed - The scheduled maintenance has been completed.
Feb 23, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 05:30 EST

Scheduled - Internet & Phones in Specific Buildings
February 23, 2020 5:30am-7:00am

During this maintenance window the internet will be down for up to 15 minutes. If you are unable to connect once the maintenance is finished restart your device and try again.

This work is part of our ongoing network upgrade project to provide improved performance and better reliability.

Affected Buildings:
Convert Innovation Center
Walter Hall
Porter
Scott Quadrangle
Tupper
Yamada

Affected Services:

Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 13, 17:08 EST

OBI Reporting

Completed - The scheduled maintenance has been completed.
Feb 23, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 06:00 EST

Scheduled - OBI Reporting
February 23, 2020 6:00am-7:00am

Service will be unavailable throughout this window. Please note that any agents that are scheduled to run during this time will fail, and you will not be able to execute any reports. This maintenance will not affect the behavior of existing reports. If you notice any issues with OBI behavior after maintenance concludes, please try clearing your browser cache. Instructions can be found at: https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache

Affected Services:
OBI Reporting (obiprd.oit.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 13, 17:02 EST

Feb 22, 2020

Managed Macs (Self Service)

Completed - The scheduled maintenance has been completed.
Feb 22, 14:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 01:01 EST

Scheduled - Managed Macs
February 22, 2020 1:00am-2:00pm

Our vendor has notified us that they will be performing maintenance. During this time, the Self Service application will be unavailable on managed Mac computers, and the Jamf Dashboard will be unavailable to administrators.

Affected Services
Managed Mac OS and software updates
"Self Service" application

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 13, 17:25 EST

Feb 21, 2020

Internet & Phones in Specific Buildings

Resolved - Internet & Phones in Specific Buildings
Service to the ground floor of Stocker Engineering Center has been restored.

Affected Buildings:
Stocker Engineering Center - Ground Floor

Affected Services:
Wired Internet
WiFi
University telephones

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 21, 09:48 EST

Investigating - Internet & Phones in Specific Buildings

Technicians are investigating issues with this service. Network equipment is down for the ground floor of Stocker Engineering Center. Network, WiFi, and phones are down for the ground floor only.

We will post updates at least every 2 hours.

Affected Buildings:
Stocker Engineering Center - Ground Floor

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 21, 08:32 EST

Feb 20, 2020

Internet & Phones

Resolved - This incident has been resolved.
Feb 20, 16:52 EST

Investigating - Internet

Technicians are investigating issues with internet service. Users may experience slow internet service due to a large volume of traffic.

We will post updates as they become available.

Affected services:
Wired Internet
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 20, 12:08 EST

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

internet and telephones are down at the Airport

Resolved - Airport - Internet & Phones
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 17, 06:51 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 08:17 EST

Identified - Issue has been confirmed to be a hardware issue in telco equipment on-site at the Airport. An Horizon tech is being dispatched. ETA on the tech arriving on site is 7am.
Feb 15, 05:29 EST

Feb 16, 2020

Finance & HR (Oracle e-Business Suite)

Completed - The scheduled maintenance has been completed.
Feb 16, 03:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 02:00 EST

Scheduled - Finance & HR (Oracle e-Business Suite)
February 16, 2020 2:00am-3:00am

During this maintenance window users may experience a degradation in service.

Affected Services:

Oracle E-Business Suite:
Oracle FMS
Oracle HRMS
My Personal Information (myhr.ohio.edu)
Various web apps that depend on financial and HR data, including:
Account Validation Tool

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 13, 17:22 EST

Feb 14, 2020

Finance & HR (Oracle e-Business Suite)

Completed - The scheduled maintenance has been completed.
Feb 14, 23:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 20:20 EST

Scheduled - Finance & HR (Oracle e-Business Suite)
February 14, 2020 8:00pm-11:00pm

During this maintenance window to perform upgrades the services listed below will be unavailable for the entire window.

Affected Services:
BobcatBUY
Oracle E-Business Suite:
Oracle FMS
Oracle HRMS
My Personal Information (myhr.ohio.edu)
Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Feb 14, 12:57 EST

Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk: (740) 593-1222

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www.ohio.edu/oit

Ohio University Contact Information:

Ohio University