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OHIO Information Technology

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 05:01 EST

Scheduled - Internet & Phones in Specific Buildings
November 22, 2020 5:00am - November 29, 2020 7:00am

Affected Buildings:
Bentley
Library Annex

This work is part of our ongoing network upgrade project to provide improved performance and better reliability and is the conclusion of the private IP work in the affected buildings. If any device in these buildings continues to need a public IP address, an exception request will need to be submitted or else it will receive a private IP address as a result of this scheduled maintenance work. Without this proactive measure, your IP addresses will change, and your device may stop working.

For more information on submitting an exception request, please contact the Service Desk

During this maintenance window, the internet will be down for up to 15 minutes. If you are unable to connect once the maintenance is finished, restart your device and try again. If you are still having issues with connection, try clearing your browser cache.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Accounts, Passwords and Identity Operational

Accounts & Passwords Operational

ID Cards Operational

Multi-Factor Authentication Operational

OHIO login page & Single Sign-On Operational

Teaching & Learning Tools Operational

Learning Management System (Blackboard Learn) Operational

Lecture Capture (Panopto) Operational

Student Response System Operational

VoiceThread Operational

Digital Course Materials (VitalSource) Operational

Testing & Surveys Operational

Course & Instructor Evaluations (Class Climate) Operational

Proctored Exams & Standardized Tests Operational

Surveys (Qualtrics) Operational

Test scoring Operational

Classrooms Operational

Attendance Tracking Operational

OULN Operational

Technology Packages in classrooms Operational

Wireless Display Projection Operational

Email & Calendar Operational

Catmail calendar Operational

Email Operational

Mailing Lists Operational

Mass Mailings Operational

Microsoft Bookings Operational

Shared Mailboxes & Calendars Operational

Group-Based Collaboration Operational

Microsoft Groups Operational

Chat & Remote Meetings Operational

Skype for Business Operational

Microsoft Teams Operational

File Storage & Sharing Operational

Filelocker Operational

OneDrive Operational

Home and Shared Folders (home.ohio.edu & shared.ohio.edu) Operational

Office 365 - Misc. Apps and Services Operational

Forms Operational

Office Online Operational

OneNote Operational

Power Automate Operational

Power BI Operational

Websites Operational

CommonSpot CMS Operational

Web CMS Operational

My OHIO Portal Operational

OHIO Website (www.ohio.edu) Operational

Personal Web Page Hosting Operational

Web Analytics Operational

Video Operational

Streaming Operational

Video Conferencing (Adobe Connect) Operational

Video on Demand Operational

Internet & Phones Under Maintenance

Internet & phones on all campuses Operational

Regional campus Internet & phones Operational

Internet & phones in specific buildings Under Maintenance

VPN Operational

Telephone Operational

Fax Operational

Research Operational

Supercomputing Operational

LEO Operational

Computer & Device Support Operational

Guest Printing Operational

Student Printing Operational

Managed Printing for Departments Operational

Virtual Desktops Operational

Managed PCs Operational

Managed Macs Operational

Administrative Systems Operational

OBI Reporting Operational

Document Imaging & Workflow Operational

Student Administration (PeopleSoft, etc.) Operational

Student Administration (PeopleSoft) Operational

Academic Apps (Course Offerings, Faculty & Advising Center, etc.) Operational

My OHIO Success Network Operational

Financial & HR Administration (e-Biz, etc.) Operational

Financial & HR Administration (Oracle e-Business Suite and related apps) Operational

My Personal Information Operational

Time & Attendance (WorkForce) Operational

Business Systems Apps Operational

BobcatBUY Operational

Concur Operational

Other Operational

Hosted systems Operational

IT Status Page Operational

CATVision Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Finance & HR (Oracle e-Business Suite) Dec 12, 08:00 - Dec 14, 07:00 EST

Finance & HR (Oracle e-Business Suite)
December 12, 2020 8:00am - December 14, 2020 7:00am

Service will be unavailable for this entire window.

This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on Nov 19, 15:26 EST

Past Incidents

Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

Finance & HR (Oracle e-Business Suite)

Completed - The scheduled maintenance has been completed.
Nov 22, 07:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 06:00 EST

Scheduled - Finance & HR (Oracle e-Business Suite)
November 22, 2020 6:00am-7:00am

Service will be unavailable for this entire window.

This is our standard, regularly scheduled monthly maintenance to apply system updates. We will post an update if this work is canceled or if the time window changes.

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions. You may need to install the new version of JRE if your PC is not managed by SCCM.

Affected Services:
BobcatBUY
Oracle E-Business Suite
My Personal Information (myhr.ohio.edu)

Various web apps that depend on financial and HR data, including:
Account Validation Tool
Capital Planning Database
FARM
Journal Entry Tool (JET)
Mail Barcode Charge Form
Mass Element Entry
OBI Reporting
Online Graduate Appointments
Payroll Expense Distribution System
Student Rapid Hire
Workforce

If you have trouble logging in after this maintenance is completed, you may need to refresh your browser's cache. Visit https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache for detailed instructions.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 12, 14:24 EST

Virtual Desktops (VDI)

Completed - The scheduled maintenance has been completed.
Nov 22, 02:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 00:01 EST

Scheduled - Virtual Desktops (VDI)
November 22, 2020 12:00am-2:00am

During the beginning of this maintenance window new connections will not work. If you have an active connection during this window they will continue to work.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 19, 15:45 EST

Nov 21, 2020

Internet & Phones in Specific Buildings - Library Annex

Resolved - Power has been restored to the Library Annex. Incident resolved.
Nov 21, 15:10 EST

Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Library Annex network and telephone services are down at this time. The issue appears to be power related.

We will post updates as we receive them.

Affected Buildings:
Library Annex

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 20, 16:23 EST

Nov 20, 2020

Nov 19, 2020

Virtual Desktops (VDI)

Resolved - This incident has been resolved.
Nov 19, 16:33 EST

Update - Virtual Desktops (VDI)
OIT continues to work with vendor support to resolve lingering issues. We are observing successful user connections to our Virtual Desktop (VDI) Environment and the service is generally available. Users should be cautious and save work routinely while further troubleshooting continues.

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 19, 08:07 EST

Investigating - Virtual Desktops (VDI)
The VDI service is online and technicians are continuing to investigate the issue.

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 22:12 EST

Identified - VDI is currently down and we continue to work with the vendor at this time.
Nov 18, 19:19 EST

Monitoring - Virtual Desktops (VDI)

OIT continues to work with vendor support to resolve lingering issues. We are observing successful user connections to our Virtual Desktop (VDI) Environment and the service is generally available. Users should be cautious and save work routinely while further troubleshooting continues

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 14:26 EST

Update - Virtual Desktops (VDI)
Technicians continue to troubleshoot with the vendor.

We will post updates at least every 24 hours.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 13:02 EST

Update - Virtual Desktops (VDI)
Technicians are investigating issues with this service. Service is currently unavailable.

We will post updates at least every 24 hours.

Affected services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 09:14 EST

Investigating - Virtual Desktops (VDI)
Technicians are investigating issues with this service. Users may encounter an error of "All available desktop sources for this desktop are currently busy".

We will post updates at least every 24 hours.

Affected services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 08:18 EST

Internet & Phones in Specific Buildings

Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:01 EST

Scheduled - Internet & Phones in Specific Buildings
November 19, 2020 12:00am-6:00am

Affected Buildings:
OU Airport
Chillicothe Campus
Eastern Campus
Lancaster Campus
Pickerington Center
Proctorville Center
Southern Campus
West State Street

Affected Services:
Wired Internet
WiFi
University telephones

During this vendor maintenance window, users will experience an outage for one hour in each of the affected buildings at some point within the window.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 13, 17:09 EST

Nov 18, 2020

OBI Reporting

Completed - The scheduled maintenance has been completed.
Nov 18, 21:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:01 EST

Scheduled - OBI Reporting
November 18, 2020 8:00pm-9:00pm

Service will be unavailable throughout this window. Please note that any agents that are scheduled to run during this time will fail, and you will not be able to execute any reports. This maintenance will not affect the behavior of existing reports. If you notice any issues with OBI behavior after maintenance concludes, please try clearing your browser cache. Instructions can be found at: https://www.ohio.edu/oit/device/computer-support/how-clear-your-browsers-cache

Affected Services:
OBI Reporting (obiprd.oit.ohio.edu)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 17:09 EST

Virtual Desktops (VDI)

Completed - The scheduled maintenance has been completed.
Nov 18, 19:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:03 EST

Scheduled - Virtual Desktops (VDI)
November 18, 2020 7:00pm-7:30pm

During this maintenance to work on resolving the issues with the service. The service will be unavailable to the users for the entire window.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 14:48 EST

Internet & Phones in Specific Buildings

Resolved - Internet & Phones in Specific Buildings
Service has been restored. Power has been restored to the 4th and 5th floors of Porter Hall.

Affected Buildings:
Porter Hall - 4th and 5th floors

Affected Services:
Wired Internet
WiFi
University telephones

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 10:35 EST

Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Due to electrical issues, network service on the 4th and 5th floors of Porter Hall is unavailable.

We will post updates as they become available.

Affected Buildings:
Porter Hall - 4th and 5th floors

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 18, 09:35 EST

Internet & Phones in Specific Buildings

Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 EST

Scheduled - Internet & Phones in Specific Buildings
November 18, 2020 12:00am-6:00am

Affected Buildings:
OU Airport
Chillicothe Campus
Eastern Campus
Lancaster Campus
Pickerington Center
Proctorville Center
Southern Campus
West State Street

Affected Services:

Wired Internet
WiFi
University telephones

During this vendor maintenance window, users will experience an outage for one hour in each of the affected buildings at some point within the window.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 13, 17:20 EST

Nov 17, 2020

Virtual Desktops (VDI)

Completed - The scheduled maintenance has been completed.
Nov 17, 19:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 18:00 EST

Scheduled - Virtual Desktops (VDI)
November 17, 2020 6:00pm-7:00pm

During this maintenance window, users may experience a disconnected session during the change. The session is still active and can be rejoined by logging back in to Horizon.

Affected Services:
Virtual Desktops (VDI)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 5, 18:59 EST

Nov 16, 2020

OHIO ID & Passwords (MyID)

Resolved - OHIO ID & Passwords (MyID)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 20:22 EST

Investigating - OHIO ID & Passwords (MyID)
Technicians are investigating issues with this service. Services will be unavailable from 7:45 pm to 8:15 pm.

Affected services:
OHIO ID activations

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 19:32 EST

Enterprise Student Administration (PeopleSoft)

Resolved - Enterprise Student Administration (PeopleSoft)
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 20:15 EST

Investigating - Enterprise Student Administration (PeopleSoft)
Technicians are investigating issues with this service.

We will post updates at least every 2 hours.

Affected services:
PeopleSoft
My OHIO Student Center
Course Offerings
Faculty & Advising Center
Advisee lists
Class lists
DARS
Grade rosters
Textbook
PeopleSoft administrative screens
Authorized User payment portal
Enrollment and degree verification letters

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 18:30 EST

Chillicothe Campus Internet & Phones - Daycare Center

Resolved - Chillicothe Campus Internet & Phones - Daycare Center
Services have been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 16, 07:52 EST

Update - Cause confirmed as electrical outage. No ETA available.
Nov 15, 19:02 EST

Update - OIT is working with local technicians onsite to confirm incident is caused by an electrical failure.
Nov 15, 18:31 EST

Identified - Chillicothe Campus Internet & Phones - Daycare Center
Network outage due to power failure. Estimated time of restoration not yet available.

Affected services:
Chillicothe Campus Internet & Phones - Daycare Center
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 15, 13:20 EST

Nov 15, 2020

Internet & Phones in Specific Buildings

Resolved - This incident has been resolved. Cause was determined to be a localized power failure.
Nov 15, 18:26 EST

Update - We are continuing to investigate this issue.
Nov 15, 18:01 EST

Investigating - Internet & Phones in Specific Buildings
Technicians are investigating issues with this service. Horizon link is down to the Ridges. No ETA for repair. WiFi is down.
We will post updates at least every 2 hours.

Affected Buildings:
The Ridges - Building 38

Affected Services:
WiFi

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Nov 15, 18:00 EST

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.