All Systems Operational
Uptime over the past 90 days. View historical uptime.
Accounts, Passwords and Identity ? Operational
Accounts & Passwords ? Operational
ID Cards ? Operational
Multi-Factor Authentication ? Operational
OHIO login page & Single Sign-On ? Operational
Teaching & Learning Tools ? Operational
Learning Management System (Blackboard Learn) ? Operational
Lecture Capture (Panopto) ? Operational
Student Response System ? Operational
VoiceThread ? Operational
Digital Course Materials (VitalSource) ? Operational
Testing & Surveys ? Operational
90 days ago
100.0 % uptime
Today
Course & Instructor Evaluations (Class Climate) ? Operational
Proctored Exams & Standardized Tests ? Operational
Surveys (Qualtrics) ? Operational
Test scoring ? Operational
Everfi Operational
90 days ago
100.0 % uptime
Today
Classrooms ? Operational
Attendance Tracking ? Operational
OULN ? Operational
Technology Packages in classrooms ? Operational
Wireless Display Projection ? Operational
Email & Calendar ? Operational
Catmail calendar ? Operational
Email ? Operational
Mailing Lists ? Operational
Mass Mailings ? Operational
Microsoft Bookings ? Operational
Shared Mailboxes & Calendars ? Operational
Group-Based Collaboration ? Operational
Microsoft Groups ? Operational
Chat & Remote Meetings Operational
Skype for Business ? Operational
Microsoft Teams ? Operational
File Storage & Sharing Operational
Filelocker ? Operational
OneDrive ? Operational
Home and Shared Folders (home.ohio.edu & shared.ohio.edu) ? Operational
Office 365 - Misc. Apps and Services ? Operational
Forms ? Operational
Office Online ? Operational
OneNote ? Operational
Power Automate ? Operational
Power BI ? Operational
Websites ? Operational
CommonSpot CMS ? Operational
Web CMS ? Operational
My OHIO Portal ? Operational
OHIO Website (www.ohio.edu) ? Operational
Personal Web Page Hosting ? Operational
Web Analytics ? Operational
Video Operational
Streaming ? Operational
Video Conferencing (Adobe Connect) ? Operational
Video on Demand ? Operational
Internet & Phones ? Operational
Internet & phones on all campuses ? Operational
Regional campus Internet & phones ? Operational
Internet & phones in specific buildings ? Operational
VPN ? Operational
Telephone ? Operational
Fax ? Operational
Research ? Operational
Supercomputing ? Operational
LEO ? Operational
Computer & Device Support Operational
Guest Printing ? Operational
Student Printing ? Operational
Managed Printing for Departments ? Operational
Virtual Desktops ? Operational
Managed PCs ? Operational
Managed Macs ? Operational
Administrative Systems Operational
OBI Reporting ? Operational
Document Imaging & Workflow ? Operational
Student Administration (PeopleSoft, etc.) ? Operational
Student Administration (PeopleSoft) ? Operational
Academic Apps (Course Offerings, Faculty & Advising Center, etc.) ? Operational
My OHIO Success Network ? Operational
Financial & HR Administration (e-Biz, etc.) ? Operational
Financial & HR Administration (Oracle e-Business Suite and related apps) ? Operational
My Personal Information ? Operational
Time & Attendance (WorkForce) ? Operational
Business Systems Apps ? Operational
BobcatBUY ? Operational
Concur ? Operational
Other ? Operational
Other ? Operational
Hosted systems ? Operational
IT Status Page ? Operational
CATVision ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Internet & Phones May 11, 02:00-05:00 EDT
Internet & Phones
May 11, 2021 2:00am-5:00am

During this maintenance window to perform upgrades on the WIFI, users may experience a brief outage on the eduroam and Ohio University guest.

Affected Services:
Wired Internet
WiFi


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on May 7, 13:07 EDT
Internet & Phones in Specific Buildings May 12, 04:00-06:00 EDT
Internet & Phones in Specific Buildings
May 12, 2021 4:00am-6:00am

During this maintenance window to perform upgrades, users should not experience an interruption.

Affected Buildings:
Alden

Affected Services:

Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on May 3, 19:30 EDT
Multiple OHIO Online Services May 16, 02:00-08:00 EDT
Multiple OHIO Online Services
May 16, 2021 2:00am- 8:00am

During this maintenance window, the services listed below will be affected, access to these services will be down for the entire window during this maintenance.

Affected services include but are not limited to:
Academic apps, including Faculty & Advising Center
Adobe Connect
Business Systems Web Apps
e-Business
My Personal Information
OBI Reporting
PeopleSoft
Pharos printing
University web pages hosted in CommonSpot
Virtual desktops

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on May 6, 15:46 EDT
Regional Campus Internet & Phones May 18, 00:00-03:00 EDT
Regional Campus Internet & Phones
May 18, 2021 12:00am-3:00am

During this vendor maintenance window, users will experience a brief disruption of service lasting up to 15 minutes.


Affected Campuses and Services:
Dublin

Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on May 6, 17:04 EDT
Library Resources May 19, 06:00-07:00 EDT
Library Resources
May 19, 2021 6:00am-7:00am

During this maintenance window online library resources will be unavailable.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted on May 6, 16:42 EDT
Past Incidents
May 9, 2021
Internet & Phones in Specific Buildings
Completed - The scheduled maintenance has been completed.
May 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 06:00 EDT
Scheduled - Internet & Phones in Specific Buildings

May 9, 2021 6:00am-7:00am

Affected Buildings:
Life Science
Computer Services Center
Baker Center

This work is part of our ongoing network upgrade project to provide improved performance and better reliability and is the conclusion of the private IP work in the affected buildings. If any device in these buildings continues to need a public IP address, an exception request will need to be submitted or else it will receive a private IP address as a result of this scheduled maintenance work. Without this proactive measure, your IP addresses will change, and your device may stop working.

For more information on submitting an exception request, please contact the Service Desk
During this maintenance window, the internet will be down for up to 15 minutes. If you are unable to connect once the maintenance is finished, restart your device and try again. If you are still having issues with connection, try clearing your browser cache.

Affected Services:
Wired Internet
WiFi
University telephones


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 6, 17:10 EDT
Internet & Phones
Completed - The scheduled maintenance has been completed.
May 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 02:01 EDT
Scheduled - Internet & Phones
May 9, 2021 2:00am-6:00am

During this maintenance window to perform upgrades, users should not experience an interruption.

Affected Services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 3, 19:26 EDT
May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Internet & Phones
Resolved - This incident has been resolved.
May 6, 22:37 EDT
Update - We are continuing to investigate this issue.
May 6, 20:57 EDT
Investigating - Internet & phones

Technicians are investigating a widespread network and telephone service outage on Athens Campus.

We will post updates at least every 2 hours.

Affected services:
Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 6, 18:58 EDT
Github
Completed - The scheduled maintenance has been completed.
May 6, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:30 EDT
Scheduled - Github
May 6, 2021 9:30pm-10:30pm

During this maintenance window, users will experience brief interruption to services during service restart.

Affected Services:
Github

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 3, 19:21 EDT
May 5, 2021
Blackboard Learn (Learning Management System)
Completed - The scheduled maintenance has been completed.
May 5, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:30 EDT
Scheduled - Blackboard Learn (Learning Management System)
May 5, 2021 5:30pm-6:30pm

During this maintenance window, Turnitin and Panopto may be unavailable within Blackboard for approximately 10 minutes during this window while they are upgraded.

Affected Services:
Blackboard Learn
This also may affect other services that are accessed from within Blackboard Learn.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 22, 15:24 EDT
Webshare.ohio.edu
Completed - The scheduled maintenance has been completed.
May 5, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:00 EDT
Scheduled - Webshare.ohio.edu
May 5, 2021 5:00pm-5:30pm

During this maintenance window, webshare.ohio.edu will be down for the entire window.

Affected Services:
Webshare.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 22, 15:33 EDT
May 4, 2021
ALICE Catalog
Completed - The scheduled maintenance has been completed.
May 4, 23:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 18:00 EDT
Scheduled - ALICE Catalog
May 4, 2021 6:00pm-11:45pm

During this maintenance window the vendor will be performing an upgrade, the http://alice.library.ohio.edu will be unavailable during this window.

Affected Services:
ALICE Catalog

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 22, 15:05 EDT
Microsoft Power Apps
Resolved - Service has been restored for Microsoft Power Apps.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 4, 15:13 EDT
Update - Microsoft Power Apps

Microsoft is still investigating this issue.

Next Update: 01:00PM 5/4/2021

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 4, 12:06 EDT
Investigating - Microsoft currently is investigating issues with Power Apps.

Microsoft is reporting that Power Apps is currently unavailable. We will post updates as we receive them.

From Microsoft:

User Impact: Users may be unable to access Power Apps.

Current Status: We are continuing to gather and review telemetry to determine further troubleshooting steps. Incident Start Time: Tuesday, May 4, 2021, 5:50 AM (9:50 AM UTC)

Next Update: Tuesday, May 4, 2021, 11:00 AM (3:00 PM UTC) , to allow time to gather and review telemetry.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 4, 10:57 EDT
Microsoft Teams Auto Creation Form
Resolved - Teams Auto Creation Form
Service has been restored. Users may now utilize the form to automatically create a Team for classes.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 4, 13:35 EDT
Update - Microsoft Teams Auto Creation Form
Technicians continue to investigate the issue.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 4, 09:45 EDT
Investigating - Microsoft Teams Auto Creation Form
Technicians are investigating issues with this service. The Microsoft Teams Auto Creation form (used by instructors to create Microsoft Teams for classes) is currently down. We are working to resolve this issue. If you need a Team for a summer class created immediately, please contact servicedesk@ohio.edu.

Affected services:
Teams Auto Creation Form

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 3, 16:45 EDT
Issues Editing Blackboard Organization Content
Resolved - Blackboard Learn (Learning Management System)
Service has been restored. Blackboard technicians applied a fix to our system which has corrected the problem affecting Blackboard Organization content.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
May 4, 12:41 EDT
Update - Blackboard Learn (Learning Management System)

The issue impacting Blackboard Organizations has been found to be more extensive than originally thought. It is also preventing the ability to take a test which has an embedded image. Because of this, the repair is being delayed and is currently in development. We do not yet have an exact date on which the repair will be made to our system. If you need assistance in finding a work around for this issue while we are awaiting the fix, please contact the IT Service Desk for assistance and a technician will follow up with you.



As a reminder, this is only impacting Organizations, courses are not affected.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 29, 17:52 EDT
Identified - Blackboard Learn (Learning Management System). Blackboard has identified an issue that is causing the inability to edit various content types within an Organization when those content types include an attachment. This is only impacting items in which the attached file was added using the Attachments section, it does not impact items that use the + option within the Text Editor. Courses are not impacted by this issue. Blackboard is currently working on a fix which they hope to apply Thursday evening (April 29).

Affected Services
Blackboard Learn (Learning Management System)
This also may affect other services that are accessed from within Blackboard Learn.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 27, 19:35 EDT
May 3, 2021
May 2, 2021
Video Conferencing (Adobe Connect)
Completed - The scheduled maintenance has been completed.
May 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 05:00 EDT
Scheduled - Video Conferencing (Adobe Connect)
May 2, 2021 5:00am-7:00am

During this maintenance window, to perform upgrades users will have access to Adobe Connect.

Affected Services:
Video Conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 22, 15:37 EDT
OHIO ID & Passwords (MyID)
Completed - The scheduled maintenance has been completed.
May 2, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 02:01 EDT
Scheduled - OHIO ID & Passwords (MyID)
May 2, 2021 2:00am-4:00am

During this maintenance window, users will be unable to activate accounts or change passwords during maintenance.

Affected Services:
OHIO ID activations
OHIO password changes & resets
account.ohio.edu (MyID)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 29, 16:32 EDT
May 1, 2021

No incidents reported.

Apr 30, 2021
OHIO University Guest WiFi
Resolved - Internet & Phones
Service has been restored. Users may now connect to the OHIO University Guest WiFi network.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 30, 16:00 EDT
Investigating - Internet & phones
Technicians are investigating issues with this service. The OHIO University Guest WiFi currently will not allow users to accept the guest user terms. These users will be unable to connect to the Guest WiFi. Existing customers that have self registered devices connected to the Guest WiFi continue to work.

We will post updates at least every 2 hours.

Affected services:
WiFi - Guest Network

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 30, 14:00 EDT
Apr 29, 2021
Internet & phones - WiFi Device Registration
Resolved - Internet & Phones
Service has been restored.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 29, 17:54 EDT
Investigating - Internet & phones
Technicians are investigating issues with this service. At this time, users can not self register new devices or delete devices so they can connect to the OHIO University Guest network. Devices that are already self registered continue to work, as well as devices that do not require registration.

We will post updates as they become available.

Affected services:
WiFi Device Registration

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 29, 15:15 EDT
Apr 28, 2021
Video Conferencing (Adobe Connect)
Resolved - Video Conferencing (Adobe Connect)
Service has been restored. The service issue has been identified and resolved.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 28, 08:35 EDT
Investigating - Video Conferencing (Adobe Connect)
Technicians are investigating issues with this service. Service is failing to launch.


Affected services:
Video Conferencing via Adobe Connect
connect.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 28, 07:55 EDT
Internet & Phones
Completed - The scheduled maintenance has been completed.
Apr 28, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 02:00 EDT
Scheduled - Internet & Phones

Wednesday, April 28, 2021, 2:00a - 4:00a

Purpose of the maintenance is to perform an update to Clearpass. Though not expected, there may be a momentary interruption of WiFi services during the maintenance window.

Affected Services:
WiFi


You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 27, 13:01 EDT
Internet & Phones in Specific Buildings
Completed - The scheduled maintenance has been completed.
Apr 28, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 00:00 EDT
Scheduled - Internet & Phones in Specific Buildings
April 28, 2021 12:00am-2:00am

During this maintenance window, users may experience an outage for less than two minutes. This may cause existing connections to drop and need to be re-established.

Affected Buildings:
HCOM Cleveland Clinic

Affected Services:

Wired Internet
WiFi
University telephones

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 23, 16:51 EDT
Apr 27, 2021
Microsoft Teams: Degraded Chat functionality
Resolved - Microsoft Teams (Chat & Remote Meetings)
Service has been restored. Users still experiencing issues should restart their Teams client.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 27, 09:31 EDT
Monitoring - Microsoft Teams (Chat & Remote Meetings)
Microsoft has identified the cause as a recent system change. They've reversed the change and are seeing signs of recovery. Users still experiencing issues are encouraged to restart their Teams client to speed up recovery.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 27, 08:27 EDT
Investigating - Microsoft Teams (Chat & Remote Meetings)
Technicians are investigating issues with this service. Users may experience degraded chat functionality. More info: Impacted functionality includes, but is not limited to: - Can't send or receive messages - Some Channels may not appear - Can't join channels - Can't join chats Current status: We've identified errors within the chat service and are investigating these further to identify the source of the issue. Scope of impact: Initial indications suggest that any user could be affected by this issue. Next update by Tuesday, April 27, 2021, 9:00 AM (1:00 PM UTC)

Affected services:
Microsoft Teams (Chat & Remote Meetings)

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 27, 07:57 EDT
Apr 26, 2021

No incidents reported.

Apr 25, 2021
PeopleSoft, Oracle E-Business, OBI Reporting, and other applications
Completed - The scheduled maintenance has been completed.
Apr 25, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:00 EDT
Scheduled - Enterprise Student Administration (PeopleSoft) and related services
April 25, 2021 6:00am-7:00am

This is our standard quarterly maintenance window to apply updates. PeopleSoft, My OHIO Student Center, some features of Oracle e-Business and OBI Reporting, and other services that depend on data contained in PeopleSoft will be unavailable from 12:01 am through 7:00 pm on Saturday.

Affected Services:

PeopleSoft Administrative Screens
My OHIO Student Center
Advisee lists
Class lists
Course Offerings
DARS
Faculty & Advising Center
Grade rosters
Textbook

Other applications that depend on PeopleSoft, including:
AAC Study Tips
Account Validation Tool
account.ohio.edu (OHIO account activations)
Administrative Senate Elections
Apply for Graduation
Attendance
Authorized Access
Bobcat Student Orientation (BSO)
Certified Electronic Diplomas
Change of Income
Continuing Student Scholarship Application
Course Offerings
Enrollment and Degree Verification Letters
Environmental Health & Safety Radioactive Isotope Tracking System
Financial Aid Online Services
Financial Approvers and Related Metadata (FARM)
Global Opportunities Information System
Grads
Learning Communities
Mail Barcode Charge Form
Mass Element Entry
Network Remediation Portal
OBI Reporting (Reports and features that depend on student data)
Ohio Curriculum Enhancement and Approval Network (OCEAN)
Online Class Permission
Online Graduate Appointments
Oracle E-Business Suite - some admin functionality
Patton College of Education Clinical Experience Management System
Program to Aid Career Exploration (PACE)
Project Request Form
Scholarship System
Self Remediation Portal
Student Rapid Hire
Textbook
Transcripts
WorkForce - some admin functionality

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Apr 22, 15:28 EDT
← Incident History Powered by Statuspage

Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk:  (740) 593-1222

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