Alden Library network
Incident
Report for Ohio University
Resolved
2/26/16, 12:10 pm: Network switch has been replaced. Service restored.
2/26/16, 11:08 am:
Alden locations where users may experience streaming issues: 301a through m, 301t, 303, 308,309,310,312,319,322,323,325,327 and 330
Network tech will attempt to replace the failing piece of hardware in the next hour but will adjust timing of the repair if needed to avoid disrupting any events happening in those rooms.
2/26/16, 10:23 am: Service partially restored. Users able to connect but may have trouble streaming. Tech will replace malfunctioning 3rd floor network switch asap.
AFFECTED SERVICES
Alden Library
Wired internet
WiFi
IMPACT
Down for some users
Technician on way to site to reboot malfunctioning piece of hardware.
2/26/16, 11:08 am:
Alden locations where users may experience streaming issues: 301a through m, 301t, 303, 308,309,310,312,319,322,323,325,327 and 330
Network tech will attempt to replace the failing piece of hardware in the next hour but will adjust timing of the repair if needed to avoid disrupting any events happening in those rooms.
2/26/16, 10:23 am: Service partially restored. Users able to connect but may have trouble streaming. Tech will replace malfunctioning 3rd floor network switch asap.
AFFECTED SERVICES
Alden Library
Wired internet
WiFi
IMPACT
Down for some users
Technician on way to site to reboot malfunctioning piece of hardware.
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
| © 2019
Ohio University. All rights reserved.
