Class Climate, down for some users
Incident Report for Ohio University
Resolved
4/21/16 - The Class Climate email issues we had on Friday April 15th were caused by human error when someone accidentally deleted data from the system. We have rebuilt the lost participant emails to the best of our abilities for the current term. To reduce the likelihood of this happening again, we will be contacting everyone with administrative rights to make sure they understand how this happened and what they should do to avoid it in the future. We also will investigate technical options to restrict access to this particular function.

4/15/16, 3:00 pm - Service restored. Email addresses were added back into the system.



AFFECTED SERVICES

Class Climate
IMPACT

Down for some users
Unable to distribute evaluations because email addresses come back as missing
Posted Apr 15, 2016 - 12:00 EDT
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