Catmail, degraded performance
Incident Report for Ohio University
Resolved
9/12/16, 9:47 pm

Service restored. Microsoft was able to confirm that they were able to identify and resolve a problem on their end that was affecting web logins for some Catmail users. Please report any lingering issues to the Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help

AFFECTED SERVICES

Catmail on the web (OWA)
IMPACT

We are receiving reports that some users are unable to log in to catmail.ohio.edu
Error message from Microsoft: "Oops, something went wrong"
ADDITIONAL DETAILS

Deleting your cookies should fix the issue
Technicians are working with Microsoft to identify the cause
Posted Sep 12, 2016 - 12:00 EDT
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