Ad Astra, down for all users
Incident Report for Ohio University
Resolved
6/15/16 7:04 pm - Service restored. The Ad Astra vendor was able to identify and fix data integrity issues within the application's database. The vendor was unable to determine the cause, and will be analyzing application logs in search of it.

AFFECTED SERVICES

Ad Astra


IMPACT

Down for all users


ADDITIONAL DETAILS

Earlier today, our vendor performed an upgrade. During post-upgrade functional testing, the application did not perform properly and has been down ever since. We have a support case open with the vendor but do not expect to see a resolution until at least the morning of 6/15.
Posted Jun 14, 2016 - 12:00 EDT
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Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk:  (740) 593-1222

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