From 1:02 pm - 1:20 pm on 10/19/16, the university experienced an Internet outage.
During that time, Athens and regional campus users would not have been able to access sites outside of the university network, including OHIO services like Catmail and Blackboard Learn and internet services like Google, Netflix, etc.
The outage happened when our Internet firewalls stopped passing traffic. Those devices detected the problem automatically and rebooted themselves. Once the reboot was complete, Internet access returned to normal.
At this point, we do not know the underlying cause of the problem, but we have sent detailed logs from the equipment to our network vendor for further analysis.