OHIO Systems Status

Jamf Pro and Self Service

Incident Report for Ohio University

Resolved

This incident has been resolved.

Posted Apr 16, 2025 - 10:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2025 - 10:02 EDT

Investigating

Jamf Pro and Self Service
Managed Apple Device users are unable to access Self Service and admins are unable to access Jamf Pro.

Affected services:
Managed Mac OS and software updates
Self Service application
Jamf Pro

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Posted Apr 16, 2025 - 08:44 EDT

This incident affected: Computer & Device Support (Managed Macs).