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Multiple OHIO online services

Incident Report for Ohio University

Resolved

PeopleSoft, e-Biz, Adobe Connect, and other online services: Service has been restored. Technicians continue to search for a root cause for the outage.

Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.

Posted Sep 11, 2018 - 16:34 EDT

Update

Oracle e-Business Suite (e-Biz) also appears to be affected by the current outage.

Adobe Connect experienced a service interruption related to this incident as well but should be functioning normally again at this point.

Posted Sep 11, 2018 - 15:56 EDT

Investigating

Multiple OHIO online services
Technicians are investigating intermittent issues with multiple OHIO online services. Symptoms include slow response or being unable to login. We will provide updates as they become available.

Issues have been reported with the several services, including:

PeopleSoft
OBI Reporting
Adobe Connect

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted Sep 11, 2018 - 15:49 EDT

This incident affected: Financial & HR Administration (e-Biz, etc.) (Financial & HR Administration (Oracle e-Business Suite and related apps)), Student Administration (PeopleSoft, etc.) (Student Administration (PeopleSoft)), and Video (Video Conferencing (Adobe Connect)).

Contact Information:

Office of Information Technology | Athens, OH 45701 | Service Desk: (740) 593-1222

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www.ohio.edu/oit

Ohio University Contact Information:

Ohio University