Blackboard Learn (Learning Management System)
December 24, 2018 1:41pm
Some third party tools are not functioning properly
There are a few outstanding issues as a result of our recent Blackboard upgrade that we are working on with our vendors to correct before the start of the semester. These issues do have workarounds to restore their functionality if needed while we continue to troubleshoot and repair them.
Workarounds for Known Issues
Broken Links to Publisher Content: Linking to some publishers’ content is handled differently in this version of Blackboard. We recommend testing links to items from the following sources and updating any that return a “file not found” error:
Pearson My Lab and Mastering
Direct links to Content Market Tools
Add/Modify Enrollments: This tool currently does not work. To add someone to a course or organization or modify someone’s role, send an email to firstname.lastname@example.org
with the subject “Blackboard Learn Add/Modify Enrollment request” and the following in the message body:
Your OHIO ID
The full Blackboard Learn course or organization name
The name, OHIO ID, and requested role of each person you wish to add or update.
Create a Test Course: This tool currently does not work. To request a test course, send an email to email@example.com
with the subject “Blackboard Learn test course request” and your preferred test course name in the body of the message.
This also may affect other services that are accessed from within Blackboard Learn.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu
or because you are part of the core user group for the service(s) listed above.