Microsoft Teams (Chat & Remote Meetings)
Incident Report for Ohio University
Resolved
This incident has been resolved.
Posted Jan 11, 2022 - 15:44 EST
Update
Microsoft Teams (Chat & Remote Meetings)
Technicians continue to monitor for re-occurrence.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Jan 10, 2022 - 10:05 EST
Update
We are continuing to monitor for any further issues.
Posted Jan 07, 2022 - 14:27 EST
Update
Microsoft Teams (Chat & Remote Meetings)
Technicians continue to monitor for re-occurrence.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Jan 07, 2022 - 06:29 EST
Update
Microsoft Teams (Chat & Remote Meetings)
Technicians continue to monitor for re-occurrence.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Jan 05, 2022 - 05:56 EST
Update
Microsoft Teams (Chat & Remote Meetings)
Technicians continue to monitor for re-occurrence.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Jan 03, 2022 - 08:13 EST
Update
Microsoft Teams (Chat & Remote Meetings)
Technicians continue to monitor for reoccurrence.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Dec 23, 2021 - 16:04 EST
Update
Microsoft Teams (Chat & Remote Meetings)
Our vendor has identified the issue and has provided a solution. We implemented the solution on 12/22 and will continue to monitor for reoccurrence.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Dec 22, 2021 - 15:42 EST
Update
Microsoft Teams (Chat & Remote Meetings)
Our vendor is continuing to collect data from our equipment and is escalating within their Technical Assistance

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Dec 22, 2021 - 15:07 EST
Monitoring
Microsoft Teams (Chat & Remote Meetings)
For the past couple of weeks, we have been receiving scattered reports of issues with MSTeams calls. The issues are described as brief freezes in audio and/or video streams lasting a few seconds and may not be experienced by all participants in a given call. The issues also seem to affect users from various locations across campus. We are asking folks to enter a ticket when they experience such issues to help us identify the root cause and to better understand the scope. We currently have a case open with the vendor to identify and resolve the issue.

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Posted Dec 22, 2021 - 15:07 EST
This incident affected: Chat & Remote Meetings (Microsoft Teams).