Office 365: Microsoft makes adjustments to handle increased demand
Incident Report for Ohio University
Identified
Microsoft has announced that when regional demand for cloud services surges, they will be prioritizing the core functionality in Teams. For Ohio University this means that email, calendar, Office Online, and other Office 365 services could experience intermittent slowdowns as Microsoft adjusts to fluctuating demand.

See below for an excerpt from Microsoft's announcement:

"As demand continues to grow, if we are faced with any capacity constraints in any region during this time, we have established clear criteria for the priority of new cloud capacity. Top priority will be going to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams. We will also consider adjusting free offers, as necessary, to ensure support of existing customers."

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Posted Mar 23, 2020 - 12:21 EDT
This incident affects: Office 365 - Misc. Apps and Services (Forms, Office Online, OneNote, Power Automate, Power BI) and Email & Calendar (Catmail calendar, Email, Microsoft Bookings, Shared Mailboxes & Calendars).