OHIO Systems Status

Canvas (Learning Management System) - Proctorio Payment Processing Issue

Incident Report for Ohio University

Investigating

Canvas (Learning Management System)

Proctorio is investigating an intermittent issue that may affect some students when paying for a proctored exam. If you experience payment-related issues, please contact support@proctorio.com for assistance.

We will post updates at least every 2 hours.

Affected Service
Proctorio

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted Nov 09, 2026 - 08:14 EST

This incident affects: Teaching & Learning Tools (Canvas (LMS)).