Microsoft Office 365 - multiple services
Incident
Report for Ohio University
Resolved
This incident has been resolved.
Monitoring
Office 365 online services
Microsoft has implemented changes to resolve the issues with Microsoft 365 and Single Sign On (SSO). We will continue to monitor the issue.
Affected services:
Catmail email and calendar
OneDrive
Teams
Bookings
Office 365
Microsoft Groups
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Microsoft has implemented changes to resolve the issues with Microsoft 365 and Single Sign On (SSO). We will continue to monitor the issue.
Affected services:
Catmail email and calendar
OneDrive
Teams
Bookings
Office 365
Microsoft Groups
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Update
Update: Microsoft has acknowledged a more expansive issue that would impact more Azure functionality:
-Single Sign on (SSO) applications including Microsoft 365 applications
-Registering for multifactor authentication
-Self-service password reset
-Performing self-service management of groups
-Accepting terms of use agreements
As a workaround, users may be able to refresh to alleviate the impact. Current status: We've determined that a recent change was resulting in impact. Scope of impact: Impact is specific to users who are routed through the affected infrastructure, primarily in the central region of North America.
Note: Users on or off campus may be routed through a server in US Central so this may still impact us despite the regional note
-Single Sign on (SSO) applications including Microsoft 365 applications
-Registering for multifactor authentication
-Self-service password reset
-Performing self-service management of groups
-Accepting terms of use agreements
As a workaround, users may be able to refresh to alleviate the impact. Current status: We've determined that a recent change was resulting in impact. Scope of impact: Impact is specific to users who are routed through the affected infrastructure, primarily in the central region of North America.
Note: Users on or off campus may be routed through a server in US Central so this may still impact us despite the regional note
Investigating
Office 365 online services
Microsoft has notified us that they are investigating issues with multiple Office 365 services. Microsoft has reported an issue where users may be unable to access one or more Microsoft 365 services when using Single Sign On (SSO) apps for authentication.
Affected services:
Catmail email and calendar
OneDrive
Teams
Bookings
Office 365
Microsoft Groups
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Microsoft has notified us that they are investigating issues with multiple Office 365 services. Microsoft has reported an issue where users may be unable to access one or more Microsoft 365 services when using Single Sign On (SSO) apps for authentication.
Affected services:
Catmail email and calendar
OneDrive
Teams
Bookings
Office 365
Microsoft Groups
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Email & Calendar (Catmail calendar, Email, Microsoft Bookings, Shared Mailboxes & Calendars), Group-Based Collaboration (Microsoft Groups), File Storage & Sharing (OneDrive), and Chat & Remote Meetings (Microsoft Teams).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
| © 2019
Ohio University. All rights reserved.
