OHIO Systems Status
Student Response System (Top Hat)
Incident
Report for Ohio University
Resolved
Student Response System (Top Hat)
Service has been restored.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Service has been restored.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Monitoring
Top Hat is monitoring, but has yet to give all clear
Identified
Student Response System (Top Hat)
Top Hat continues to monitor Amazon Web Services and their steps towards resolution.
Top Hat strongly recommends avoiding the use of any critical functions, such as tests, exams, or gradebook activities until the issue is fully resolved. If instructors have assessments scheduled during this time, they suggest rescheduling or postponing them to ensure no data loss or grading inconsistencies occur.
Top Hat continues to monitor Amazon Web Services and their steps towards resolution.
Top Hat strongly recommends avoiding the use of any critical functions, such as tests, exams, or gradebook activities until the issue is fully resolved. If instructors have assessments scheduled during this time, they suggest rescheduling or postponing them to ensure no data loss or grading inconsistencies occur.
Investigating
Student Response System (Top Hat)
Users may have inconsistent access to various Top Hat features, including, but not limited to, saving questions, presenting questions and uploading slides. At this time, gradebooks will not appear updated, but we can confirm that answer submissions are being captured.
Affected services:
Top Hat student response system
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Users may have inconsistent access to various Top Hat features, including, but not limited to, saving questions, presenting questions and uploading slides. At this time, gradebooks will not appear updated, but we can confirm that answer submissions are being captured.
Affected services:
Top Hat student response system
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Teaching & Learning Tools (Top Hat Student Response System).