TeamDynamix (TDX)
Incident
Report for Ohio University
Resolved
TeamDynamix (TDX)
Service has been restored. Configuration changes have been made to scale the email processing service. Email messages are processing normally now. We will continue to monitor performance.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Service has been restored. Configuration changes have been made to scale the email processing service. Email messages are processing normally now. We will continue to monitor performance.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Identified
TeamDynamix (TDX)
We are investigating reports of email processing issues where email messages are not successfully moving out of the Processed folder. We'll post an update as soon as possible.
This will cause email monitors to possibly duplicate email responses and create duplicate tickets.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
We are investigating reports of email processing issues where email messages are not successfully moving out of the Processed folder. We'll post an update as soon as possible.
This will cause email monitors to possibly duplicate email responses and create duplicate tickets.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Other (Team Dynamix (TD Next)).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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