OnBase (Enterprise Document Management)
Incident
Report for Ohio University
Resolved
OnBase (Enterprise Document Management): Service has been restored.
Technicians continue to search for a root cause for the outage.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Technicians continue to search for a root cause for the outage.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
Monitoring
OnBase (Enterprise Document Management): Some services appear to be working, however technicians continue to investigate the issue for a root cause and confirmation issues have been resolved. We will post additional updates as we learn more.
Identified
OnBase (Enterprise Document Management): Technicians are investigating issues with this service. Users are reporting issues logging into and maintaining a connection with OnBase. We will provide updates as they become available.
Affected services:
OnBase electronic document management system
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Affected services:
OnBase electronic document management system
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Administrative Systems (Document Imaging & Workflow).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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