OneDrive and other Microsoft online apps
Incident
Report for Ohio University
Resolved
Service has been restored.
Microsoft has provided the following response about the issue:
"We've identified and corrected a DNS configuration issue that prevented users from accessing Microsoft 365 services."
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Microsoft has provided the following response about the issue:
"We've identified and corrected a DNS configuration issue that prevented users from accessing Microsoft 365 services."
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Update
Microsoft has posted a service advisory related to this issue on their status page, https://azure.microsoft.com/en-us/status/
"Customers may experience intermittent connectivity issues with Azure and other Microsoft services (including M365, Dynamics, DevOps, etc). Engineers are investigating DNS resolution issues affecting network connectivity. Connectivity issues are resulting in downstream impact to Compute, Storage, and Database services, and some customers may be unable to file support requests. More information will be provided as it becomes available.
This message was last updated at 21:20 UTC on 02 May 2019"
"Customers may experience intermittent connectivity issues with Azure and other Microsoft services (including M365, Dynamics, DevOps, etc). Engineers are investigating DNS resolution issues affecting network connectivity. Connectivity issues are resulting in downstream impact to Compute, Storage, and Database services, and some customers may be unable to file support requests. More information will be provided as it becomes available.
This message was last updated at 21:20 UTC on 02 May 2019"
Investigating
Microsoft currently is experiencing intermittent issues with OneDrive and other online applications. We will post additional information as it becomes available.
Affected services:
Office 365 cloud storage
onedrive.ohio.edu
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Affected services:
Office 365 cloud storage
onedrive.ohio.edu
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: File Storage & Sharing (OneDrive).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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Ohio University. All rights reserved.
