Panopto Lecture Capture
Incident
Report for Ohio University
Resolved
This incident has been resolved.
Update
The system is operating normally. Panopto's cloud operations team is continuing to monitor cloud metrics to ensure the issue is resolved.
Monitoring
The fix has been put into place successfully and Panopto is monitoring to ensure the issue is resolved. The next update will be provided on Monday November 20th, 2023.
Identified
The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.
Investigating
Panopto Lecture Capture
Panopto is reporting a partial service disruption. The Panopto North America Cloud is experiencing an increased error rate for sign-in for website usage, Login, Video Playback, Search, Recording/Uploading, Processing/Encoding, and Integrations.
Affected services:
Panopto Lecture Capture
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Panopto is reporting a partial service disruption. The Panopto North America Cloud is experiencing an increased error rate for sign-in for website usage, Login, Video Playback, Search, Recording/Uploading, Processing/Encoding, and Integrations.
Affected services:
Panopto Lecture Capture
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Teaching & Learning Tools (Lecture Capture (Panopto)).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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