OHIO Systems Status

Panopto Lecture Capture

Incident Report for Ohio University

Resolved

This incident has been resolved.
Posted Nov 27, 2023 - 10:16 EST

Update

The system is operating normally. Panopto's cloud operations team is continuing to monitor cloud metrics to ensure the issue is resolved.
Posted Nov 20, 2023 - 12:05 EST

Monitoring

The fix has been put into place successfully and Panopto is monitoring to ensure the issue is resolved. The next update will be provided on Monday November 20th, 2023.
Posted Nov 18, 2023 - 12:19 EST

Identified

The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.
Posted Nov 17, 2023 - 20:04 EST

Investigating

Panopto Lecture Capture
Panopto is reporting a partial service disruption. The Panopto North America Cloud is experiencing an increased error rate for sign-in for website usage, Login, Video Playback, Search, Recording/Uploading, Processing/Encoding, and Integrations.

Affected services:
Panopto Lecture Capture

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Posted Nov 17, 2023 - 15:38 EST
This incident affected: Teaching & Learning Tools (Panopto Lecture Capture).