Print Management (Pharos)
Incident
Report for Ohio University
Resolved
Several print jobs got stuck and caused the outage. After clearing out the print que and restarting the service, the printing issue was fixed.
Investigating
Print Management (Pharos)
We are receiving reports that the Pharos printers in the library are failing to release print jobs to the printer.
Technicians are investigating the issue.
Affected services:
Pharos printer management software for departmental and public printers in various university locations
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
We are receiving reports that the Pharos printers in the library are failing to release print jobs to the printer.
Technicians are investigating the issue.
Affected services:
Pharos printer management software for departmental and public printers in various university locations
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Computer & Device Support (Managed Printing for Departments).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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