Websites (www.ohio.edu)
Incident Report for Ohio University
Resolved
At this point, our web hosting services are performing normally. If you are a site editor or content contributor, please keep in mind that our new, external cache may delay the publication of page edits for up to 24 hours.
Posted 10 days ago. Jan 09, 2018 - 15:33 EST
Monitoring
Websites (www.ohio.edu): Some university web pages may experience minor performance issues related to a new form of
caching that was enabled to reduce the impact from an issue with our data center:

- Web forms that contain auto-fill fields may display old data in those fields. If you have such a form on your site, you can have caching disabled for that form by contacting the IT Service Desk.

- Page edits may take up to 24 hours to appear to the public. If you have a mission-critical/emergency page edit, you can contact the IT Service Desk to have the cache cleared for that page.

- Some pages like news feeds that generate content on the fly for each new visitor may display incorrect content. We continue to work on a solution to this issue.

For a detailed history of this issue, visit: https://status.ohio.edu/incidents/1gdc0xcxjxpz
Posted 17 days ago. Jan 02, 2018 - 12:08 EST
This incident affected: Web (www.ohio.edu, My OHIO, etc.) (Websites (www.ohio.edu), CMS (CommonSpot), Web CMS).