OHIO Systems Status

Qualtrics: Distribution delays related to Microsoft outage

Incident Report for Ohio University

Resolved

This incident has been resolved.

Posted Nov 13, 2026 - 10:19 EST

Investigating

Survey Tools (Qualtrics)

Customers may experience delays of several hours for email distributions, and scheduled distributions may remain in an "In Progress" status longer than expected. Email delivery to most non-Microsoft recipients has largely resumed; however, messages sent to Microsoft-hosted email addresses (such as Outlook, Hotmail, and Microsoft 365 accounts) may continue to be delayed until Microsoft fully restores service.

Affected services:
Online surveys via qualtrics.ohio.edu

You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.

Posted Nov 13, 2026 - 08:40 EST

This incident affected: Testing & Survey Tools (Qualtrics Surveys).